Furniture Village - Orpington Bewertungen 

The staff were very nice and took the time to take my order even after the store closing time.

The service was great Ian at the Orpington Branch was very friendly and helpful. He explained everything well so that we could make formed choices for ourselves on the product and the payment plans. Thanks also for the hot drinks, they were very nice. Keep up the good work.

We visited the showroom this evening and was greeted by Rob. Whilst he greeted us, he allowed us to look and discuss options between ourselves. He assisted at various points, but not in a pushy way. When we were ready to discuss in more detail, Rob was very knowledgeable and seem to understand our circumstances and requirements very well. We purchased a Primose Sofa and all in all, we were very happy with the process. Rob mentioned that he was still fairly new to Furniture Village, but it wasn't obvious at all. Thank you Rob your help was very much appreciated.

I bought a beautiful bed set with integrated head board and matching side tables with a Tempur mattress. They advised the bed would take seven weeks to arrive from the manufacturer. Spot on. It arrived punctually, and was assembled on site … but no mattress. The mattress arrived 9 days later! Anyway. Worth the wait. Really happy.

Salesman was very helpful

The team were great , Rob was very professional and patient and was very understanding of what I needed, he supported me in choosing what I required and even when I requested replacing the order he did is very friendly. Highly recommended.

Very helpful, polite and professional.

Very pleased with the warm and welcoming service today as I purchased my items. Highly recommend.

Excellent customer service from beginning to end of our purchase. No pressure to purchase and very helpful & knowledgeable. Our second visit to the store to purchase more items due to our first experience being so good, thanks to Iain for advise on our first purchases & Jason for going above & beyond to help us to purchase a discontinued line by phoning another store to secure the items. We would fully recommend this store for the knowledge, advice & selection of items & I’m sure we will be back for more items !

good service good rep and I got what I wanted

I had a very good communication with furnitutre village I spoke to a sales consultant Lee who was very helpful and informative I would certainly recommend this store

Michael was helpful and fun to deal with.

Michael was incredibly attentive, patient, and accommodating throughout our visit.He took the time to understand all our requirements and was more than happy to help when we changed our minds. Nothing was too much trouble, and his friendly, professional service made the whole experience enjoyable.Highly recommend.

I was with your Deaf customer and the salesman left us to look around at our leisure. When we needed him he was hovering and it was an altogether unhurried experience. He had a very positive attitude to the extra time involved in interpreting the conversations.

We have used FV a lot over the last couple of year following a house move in 2024 - always very helpful and very customer focused- a great choice of products and fairly priced most of the time

Rob Sherman at your Orpington branch was very knowledgeable and a great help

Very pleased with service and product, Clare was very helpful . Have used these shops before and had no problems.

Salesman Steve McKenzie at the Orpington branch was great at helping us choose a mattress he wasn't pushing us to buy he took the time to explain everything about the type of mattress we wanted, he was very helpful with the financial side of the purchase and it was a pleasurable experience great service and reasonable prices

What a great team Jason and his staff are. Immediately offered help and advice with choosing our next sofa. Mike also assisted with our order. Was a very pleasant experience from the moment we walked through the door. Good job Orpington!

The salesman, Rob, Wes very informative & patience