Fixflo Bewertungen 

232
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

As a long-time user of Fixflo, I feel the system is beginning to feel dated, particularly given the advances in AI and technology more generally. The MI reporting is not especially intuitive. Rep... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Greg is always a pleasure to meet with. todays meeting was helpful and insightful. Greg’s continually helping us find solutions enabling our business to thrive. We’ve been working together for the la... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Scarlet has been great and helped with any issues or queries i have. We are only just getting started with the platform but so far it looks like it will be a great help for our business. Thanks agai... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I've used this company for several years for the software for my business for tenants to report issues. People should be aware it is very difficult to cancel when you're locked in and it auto renews a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

Market leading, fast-growing, exciting, international, creative, dynamic, innovative; this is Fixflo. Since launching in 2013, our phenomenal growth has resulted in Fixflo gaining leader status in the repairs and maintenance software field. Our business plan is simple. We aim to be the standard way in which property repairs are reported and managed in homes and places of work around the world. Having recently launched in South Africa and Australia, the Fixflo system is now being used by over 800,000 properties. That’s 1700+ agencies over 15 time zones!


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

232 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 60 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(232)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fixflo is a brilliant system that has…

Fixflo is a brilliant system that has massively simplified and improved our service offering to both our landlords & tenants. Great service from the team, especially Jessica Dubey who goes above and beyond, every time. Highly recommend.

13. September 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hi Ed, thank you so much for your kind words, we're delighted you're happy with our service.

Bewertet mit 5 von 5 Sternen

Fixflo Professional

Fixflo Professional has made a huge impact in our company. The new features are just keep coming and these are always great additions to the existing toolset. Support team is amazing by all means. I am confident to say, Fixflo is one of the best systems you can invest in.

3. August 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hey there, thank you very much for the kind review, we're so glad our system and support could deliver for you.

Bewertet mit 5 von 5 Sternen

FIXFLO Professional is an outstanding…

FIXFLO Professional is an outstanding Maintenance and management reporting software system and best of its kind in the market right now. Unlike any CRM software it provides a property manager immediate detailed analysis of their maintenance journey enabling that PM to increase efficiencies across all areas. The FIXFLO team from Raj, Will, Greg, Charlie, Nicole and many others are a pleasure to work with.... Do not delay.. Get FIXFLO today! ;-)

12. Juli 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

What a lovely review Graeme, we really appreciate it and we're glad you're so happy!

Bewertet mit 5 von 5 Sternen

Always happy with the service Fixflo…

Always happy with the service Fixflo provides.   A very user friendly system.  Any issues that may come up do get resolved in a timely manner by the support team.

14. Juni 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

We're really glad you're happy with us Liz, thank you for the positive feedback!

Bewertet mit 5 von 5 Sternen

Easy and efficient!

Fixflo are very easy to use and would highly recommend them to any agents.

8. Juni 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

That's great to hear Ava, thank you!

Bewertet mit 5 von 5 Sternen

I work for an Estate Agents and we use…

I work for an Estate Agents and we use the Fix Flo system.
I required some help today with an issue I was having and the gentleman who helped me over the phone was extremely helpful and polite.
I would recommend using Fix Flo.

23. Februar 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Thank you for the positive words Leanne, we're glad you found our product and service so helpful.

Bewertet mit 5 von 5 Sternen

Great Product and very good service

Great Product and very good service . Jessica and the team are keen to listen to ideas and assist as much as possible .

Highly recommended.

18. Februar 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Thank you for the excellent review, we're really happy you like the product and our service.

Bewertet mit 5 von 5 Sternen

Great product

Great product! Great team! Great service. Highly recommended!

17. Februar 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Thank you for the high praise Alex, we're delighted we met your expectations.

Bewertet mit 5 von 5 Sternen

Fixflo is a great investment for your business

Fixflo is one of the amazing programs we make use of. It changed our lives! Fixflo change the way we conduct our maintenance side of the business. Al the issues is dealt with in reasonable time. Everyone is on top of the progress of each issue that is reported. The track record is kept for easy access and everyone have access the whole proses. This is really one of the greatest investments we've made for our business!

17. Februar 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

We're so glad we've been able to help your business, Charlene. Thank you for such a positive review!

Bewertet mit 5 von 5 Sternen

Great Product

Excellent product with excellent backup from great staff

17. Februar 2022
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Thank you for the positive review Jacques, glad you're happy with our product!

Bewertet mit 1 von 5 Sternen

If there is an option to give negative…

If there is an option to give negative stars... I would give those.... We have logged in our problem 2 months back. Every time we call them somebody answers the phone who doesn't even know how to get hold of the property manager. They always give you a false promise that the property manager will call back soon.... I informed this to the property management agents who said they have escalated to the team manager... Still no word... Not even a reply saying that the problem will be looked after.

13. Dezember 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hi Fahad, we are sorry to read about your recent experience with your property manager. Fixflo aims to provide a platform for tenants to easily report maintenance or repair issues to letting agents; with that in mind, it appears your review may have been intended for the managing agents themselves and not our software that enables the process. If you are able to provide us with any additional information, we would be happy to support you in getting your concerns acknowledged.

Bewertet mit 5 von 5 Sternen

Amazing

Andy from Alexander Ritchie was brilliant super speedy fix great communication

23. November 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Thank you for the great review Poppy!

Bewertet mit 5 von 5 Sternen

THANK YOU FIXFLO

I would like to thank Fixflo for the excellent service that they have provided.
We have used Fixflo for many years.
I feel the system is so easy to use for all Tenants
As the Maintenance Manager I feel the system is very organised. I pick the maintenance jobs up quickly.
It also helps me to get the work completed straight away giving an excellent service to my Landlords and Tenants.
Thanks Colette Cross

16. November 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Thank you very much for your kind review Colette, we're glad you're having such a great experience with Fixflo.

Bewertet mit 5 von 5 Sternen

Thank You FixFlo

I would really like to honestly thank all the staff for the tech support we have received from Fixflo.
The experience has been really amazing.
We launched or system yesterday and the Tenants (Occupiers) have immediately responded positively.
We are so happy that we decided to team up with Fixflo.
And special Thanks to Daniela for all her support and patience. She didn't miss anything for us.

16. September 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hi Chris, thank you for the amazing feedback. We are overjoyed to know Fixflo is making a difference for your occupiers and business. I'll pass on the kind feedback to Daniela and the team. So nice to have you on board! :)

Bewertet mit 5 von 5 Sternen

Lovely team

The team at Fixflo are always so helpful - especially Lauren, Fabien and Charlie! Thank you for everything you do for us at urbanbubble

15. September 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hi Katie, I have passed on your kind words to the team! Thank you for taking the time to leave us such lovely feedback, we truly appreciate it :)

Bewertet mit 5 von 5 Sternen

Great product….

My business has been using Fixflo since 2014 so I have seen it develop from strength to strength over the years and have actively rolled it out across other parts of my business as it has grown. Fixflo has enabled us to operationalise and optimise our repair management processes to scale effectively and provide consistent, high quality customer service to our tenants as our portfolio and subsequent repair volume has increased significantly in both the lettings and BTR sectors. Aside from new features being launched frequently (and the subsequent value we get from this), the support, advice and overall relationship we have with the Customer Success team has been absolutely brilliant! I highly recommend Fixflo to other business owners in the property management space.

13. September 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hi Ged, thank you for the lovely words and for being such a loyal customer! It's great to know that we have helped you scale and improve your processes. I'll pass on your kind feedback to the Customer Success team!

Bewertet mit 5 von 5 Sternen

As a data & systems administrator

As a data & systems administrator I have seen the significant impact Fixflo has on improving our internal processes and efficiencies across multiple teams and parts of the business. Fixflo is very user friendly, always improving and our feedback is always appreciated and often acted on. We work closely with the Customer Success team who are always helpful, friendly and solution oriented when it comes to challenges we are experiencing or new opportunities we want to explore when it comes to using different parts of the product.

13. September 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hi Tim, thanks so much for taking the time to give us this feedback - it's much appreciated! It's great to hear that our product had a positive impact on your processes and systems. We look forward to continuing to work with you and your team! :)

Bewertet mit 5 von 5 Sternen

Excellent product & support team

We have been working with Fixflo for a couple of years now & it has really helped improve the service we offer to our customers whilst helping make our internal processes more efficient. The team at Fixflo have provided excellent support including advice, training and multiple sets of development work to ensure the product is exactly what we need.

10. September 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hi Lizzy,
Thank you so much for taking the time to leave such great feedback. We're delighted to know that we made a difference in your internal processes and your service. I will pass on your kind words to the rest of the team.

Bewertet mit 5 von 5 Sternen

Fixflo is an excellent system

Fixflo is an excellent system. It helps us cut out a lot of the usual admin work associated with maintenance issues because it prompts the contractor to keep us, and the customer, up to date with progress and submit their costs/invoices. The team at Fixflo are a pleasure to deal with, very helpful and quick to resolve any problems.

10. September 2021
Bewertung ohne vorherige Einladung
Fixflo-Logo

Antwort von Fixflo

Hey Matthew, we are so happy to hear that we helped you improve your processes and save time on admin. I will pass your lovely feedback to the rest of the team, thank you so much for leaving such a positive review.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr