Fixflo Bewertungen 

Very fast response from Alex Garcia to my planned maintenance enquiries. Most helpful!

fixflo are an amazing company, our Customer Success Manager Tom is highly knowledgeable and assists us with our inquiries quickly.

the system allows for tutorials for self-learning, and our Customer Success Manager creates personalised demonstrations for issue-specific tutorials.

Marcela has been exceptionally supportive throughout what was initially a daunting process. Her approach is both professional and friendly, which has made all the difference.

Fixflo customer support have been so incredibly helpful to our business and always rapid in their response to any enquiry. Thank you Fixflo

My daughter contacted fixflo and was told mold isn’t important enough to come out . It’s not tenants issue there’s no ventilation and damp proof course. I’ve paid hundreds to replace furniture clothes etc and how dare you say it’s not important. Mold kills its external walls showing not tenants fault. I’ll be making a claim for furniture clothes etc

You are the company who sorts out repairs for dixons and we have all communication with yourselves via webform

Duplication of maintenance messages. Far too early to schedule. Confusing format. Unable to upload information or access information. An incredible waste of time.

Lia is very helpful with showing me how to navigate the system. Very clear instructions which help with using the system easily.

We had a big issue when our filters were broken, but Charlie Smith got on the case straight away and escalated it to the right teams to get it sorted. When our account manager Mike McDonnell came back from his AL he helped to clean up the rest of our problem and to get the bug fixed so it wouldn't happen again. Thanks to both for resolving this issue.

Amazing Customer Service

Fixflo has proven to be an indispensable tool for property management, revolutionizing the way we handle maintenance requests and streamline communication with tenants. As a property manager, efficiency and prompt issue resolution are crucial, and Fixflo excels in delivering both.

Customer support from Fixflo deserves a special mention, and particularly our account manager Tom. The team is responsive, knowledgeable, and always ready to assist with any issues or inquiries. This level of support has made the onboarding process smooth and has contributed to our overall positive experience with the platform.

The Fixflo team are always so helpful and willing to support, a refreshing experience as some support functions are slow, robotic and unhelpful!

Wish I could give it zero stars. Pathetic company. 7 hours since reporting an emergency leak and still nothing back. My house is ruined because of this pathetic company. Avoid at all costs.

Since using fixflo work has been much easier.
By tenants reporting issues on there, it has been much easier for myself and my team to manage with property issues.
Would recommend to all.

For the past couple of years, the Fixflo software has consistently impressed us with its effectiveness and evolving functionality, features and innovations services. It has played a crucial role in transforming and streamlining our internal defect management processes, enabling our team to enhancing overall business efficiency and service quality for our customers. What distinguishes Fixflo is the exceptional support provided by Mike, Amy, Oceane and Charlie and the broader team. Their prompt responsiveness ensures that any issues are quickly addressed. Working with this dedicated and knowledgeable team has truly been a pleasure. Thank you for your outstanding service!

The system works works well.
Very good customer service and systems support

Marcela Kralickova was amazing recently in helping us set up our out of hours service, she was very knowledgeable, helpful and patient with us!
She also offered further system training which we really need - thank you!

Fixflo is very helpful and saves you a lot of time when dealing with maintenance issues. This system is very easy and clear to use, even by for the tenants. The customer service is great as well; the Fixflo team responds really quickly to all queries.

We have been using Fixflo for around 18 Months and have continued to get great service from James whenever we have questions or improvements! Fixflo allows us to manage a great volume of maintenance requests ad report accurately on how jobs progress and keep us getting issues sorted for our tenants and landlords quickly and efficiently!