Fastlane Paint & Body Ltd Bewertungen 

82
TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Not only did they pick up the car, repair it and return it, they also found an unrelated problem left by the engineers during its last service (at the official dealer) and fixed that too! Exemplary... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

We have received really poor quality of service from this garage and have had numerous issues with the quality of repair to our BMW. When you turn up and see all high value cars, especially Rol... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the moment my car was collected, the service was professional, efficient, reassuring and I was kept informed. The quality of the repair is outstanding. The car was returned looking immaculate.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent customer service so impressed with break down cost work involved repairing my car. Was kept updated with work being done ,with photo shots sent to me on my what’s app. Collected my car as... Mehr ansehen

Unternehmensdetails

  1. Kfz-Reparatur und -Wartung

Vom Unternehmen geschrieben

We have been delivering an uncompromising service to our clients for several years and are intent on continually setting a benchmark in the body shop industry. We pride ourselves on recognition we get within the industry as well as vehicle manufacturers. Every member of our accident repair team is manufacturer trained to the very highest standard. We only use genuine parts and tooling in accordance with manufacturer regulations. This enables us to offer a unique lifetime warranty for your total peace of mind.


Kontaktinformationen

3.8

Gut

TrustScore 4 von 5

82 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.8

Alle Bewertungen

(82)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fastlane were so friendly and helpful

Fastlane were so friendly and helpful, and got the job done much more quickly than I expected! They also updated me at every step which made the process really smooth. Really great service especially from Jay Isaacs, and also Steve Purcell and Marc (who picked up/delivered)

14. Februar 2025
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Tanya,
Thank you very much for your lovely review, it will be passed onto the team.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Five Star would definitely recommend

Great service. Ken Gill was really helpful and kept us informed every step of our car repair. Really good job by everyone from start to finish. Perfect paint job, well done to everyone in the body shop. My boyfriend was very impressed with the service and attention to detail

5. Februar 2025
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Kim,
We really appreciate your positive comments around the experience you had with us and you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

A big thank you to Sal and his team…

A big thank you to Sal and his team they know how to treat their customers and they know about customer service making my vehicle looking brand new again.

25. Januar 2025
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Thank you so much for taking the time to share your experience with us. We are delighted to read of your lovely comments and positive experience.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Sal from Mercedes Laughton has…

Sal from Mercedes Laughton has demonstrated exceptional professionalism throughout my recent experience. From promptly arranging the collection of my car to delivering the hire vehicle, he ensured every aspect was handled seamlessly. The body shop team performed outstanding work on the repairs, and the results exceeded my expectations. Throughout the process, I was consistently updated on the progress, showcasing their commitment to clear communication and customer care.

The service provided by Sal and the entire Fastlane team was nothing short of exemplary, offering a premium experience from start to finish. I wholeheartedly recommend their services to anyone in need of top-tier assistance with vehicle repairs or accident management.

20. Januar 2025
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Ivan,
Thank you for leaving your 5* review for our team. We are delighted that your experience with us was positive.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

The team was absolutely fantastic

The team was absolutely fantastic
I’ve been involved in a very nasty accident on the 13th of December and from the moment I called about the accident all the way throughout the entire process the Mercedes team in particular Anil has been extremely helpful giving me updates every week about the conditions of my car
I’m, very thankful and very excited to drive my car Again
I can’t thank you enough for the support and professionalism

I would definitely recommend them , in the unfortunate event that somebody has been involved in an accident

21. Januar 2025
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Bogdan,
We really appreciate your kind comments and lovely feedback. Thank you so much for taking the time to share you experience with us.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Excellent customer service by Ali

Excellent customer service by Ali
The work was done perfectly
The aftercare was professional and amazing

10. Januar 2025
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Nadia,
Thank you for leaving us a review, we really appreciate your kind comments and for taking the time to leave a review.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

I was directed to FastLane Guildford by…

I was directed to FastLane Guildford by AX claims management company as I insisted on using an Audi approved body shop for my no-fault claim. They did a brilliant job and looked after my car (even though it was the oldest one there!). Even gave me leftover paint so that I could touch up the stone chips on my bonent. Andrew Varns was professional and is a great customer facing brand ambassador for Fastlane. Hope I dont have to, but if I do need to I will defo insist of using Fastlane in the future.

27. Dezember 2023
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

We are delighted to read of your experience with us and appreciate you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Utterly professional

Utterly professional. Kept me well informed throughout the repair period. Showroom quality of work. Hassle-free. I highly recommend them with confidence.

20. Dezember 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Henry,
Thank you for taking the time to leave us such a positive review, we really appreciate your kind feedback.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Almost worthwhile having the prang…

It was almost worthwhile having the prang to experience the quality of care, service, communication, flexibility and excellence of work provided by FastLane. Outstanding.

7. November 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Simon,
We are delighted to read of your experience with us and appreciate you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Sal at Loughton Mercedes

I saw Sal at Mercedes Loughton today regarding a broken bumper.

He was extremely helpful and not only assisted me in patching up the bumper temporarily to allow me to get home..

He also made an appointment as a priority to come to the bodyshop to repair the damage.

He went above and beyond which i really appreciate
Top Man !!

25. November 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Patric,
Thank you so much for taking the time leave share your experience with us. We are delighted to read of your lovely comments and positive experience with us.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Sal at Loughton has gone above and…

Sal at Loughton has gone above and beyond for me since the day of my accident answer the phone on a Sunday evening as I was in a state of shock, he calmed me down and reassured me we would have everything sorted by Monday day end.
Process of getting me in my courtesy car from start to finish has been hassle free as well.
Communication throughout has been thorough and concise with helpful feedback from Sal via Phone call.
Thanks again Sal, you the man!

3. November 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Alfie,
We really appreciate your kind comments and lovely feedback. Thank you so much for taking the time to share you experience with us.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

I brought my Tesla into Fastlane after an accident as I'd heard good things about them and I'd had bad experiences with garages in the past. I was really pleased with how quick and efficient the customer service was and the car came back immaculate. I wouldn't trust my car with anyone but Fastlane in the future.

21. September 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Leigh,
Thank you so much . The Team is delighted to read of your experience with us and we really appreciate you taking the time to write your review.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

I had my car fixed with Sal

I had my car fixed with Sal. Exceptional customer service. Highly recommended! Appreciate the quick turnaround.

18. Oktober 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Nilsel,
Thank you very much for your great review and 5* rating .It will be passed on to the team.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Thanks Sal

I was unlucky to be involved in a non fault accident i contacted Sal at Mercedes Loughton and he was extremely helpful, he kept in touch with me throughout the whole process including arranging similar hire car as mine
and the final repair was done at a very high standard
thanks for your help !!!

1. November 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Gary,
Thank you for taking the time to leave your kind comments for the team at Fastlane. We are delighted to read of your review.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Top Class Garage and Service

I’ve just had my Tesla repaired at Fastlane Elstree. Everyone involved were helpful from start to finish would highly recommend as my car looks amazing!

Thank you

9. November 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Angela,
We really appreciate your kind comments and lovely feedback. Thank you so much for taking the time to share you experience with us.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

My car was recently repaired by…

My car was recently repaired by Fastlane at Elstree and I was impressed with the service from start to finish. Everyone was very professional and my car looks fantastic. Just like new and cleaner that it was before. Would definitely use again and recommend.

4. November 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear D Louise,
Thank you for leaving your 5* review for our team at Fastlane Elstree. We are delighted that your experience with us was positive.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Great experience

I had an accident at the beginning of November and I can't express how pleased I am with the result. Fastlane were quick and professional. My car actually looked like new when I got it back. I can't recommend them highly enough.

14. November 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Jay,
We are delighted to read of your experience with us and appreciate you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

If I could give 100 stars, I would.

If I could give 100 stars, I would.

Fastlane were absolutely fantastic, from start to finish after my BMW had been involved in an accident.

The customer service is absolutely incredible, sending me updates of how the car was getting on, at what stage we were at and keeping me informed on when I could expect my car back.

The repairs are out of this world. The car looks better than it did when I bought it!

Thank you so much to the entire team. I highly recommend that you look no further than this garage for anything repair related.

18. November 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Jack,
Thank you so much for your review & comments. We are delighted to read of your experience with us.
Kind Regards,
Fastlane Team

Bewertet mit 5 von 5 Sternen

Crashed my brand new E class

Crashed my brand new E class, got a call out of hours from Sal who sorted my car to recovered and dealt with my insurance from start to finish, car came back to me just like brand new again, rare to receive this kind of customer service, would never go anywhere else now. Thanks Sal and the rest of the team. Would highly recommend fast lane for anything you need and Sal is your man

29. Oktober 2024
Bewertung ohne vorherige Einladung
Fastlane Paint & Body Ltd-Logo

Antwort von Fastlane Paint & Body Ltd

Dear Yasmin,
Thank you for taking the time to leave us such a positive review,we really appreciate your kind feedback.
Kind Regards,
Fastlane Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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