We were let into the shop at 9.30 not 10.00 am by a welcoming member of staff. He advised us about choosing a mattress and asked us lots of relevant questions. We chose a suitable one at an excellent... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic experience! Machine to test your sleep and best mattress for your sleep needs. Great qualified team especially Burnley store. Big shout out for Holly who looked after us extremely well. G... Mehr ansehen
Pleasant salesman, very helpful and no pressure Result, new mattress is a delight, uninterrupted sleep, feeling more relaxed on awakening, I hadn't realised how 'bad' my old mattress was Similar... Mehr ansehen
From ordering my mattress and other products eg. pillows mattress topper and a water resistant cover.The whole process was done in a friendly helpful manner no pushiness.The Burnley store was clean an... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 5 Anchor Retail Park, BB11 1BX, Burnley, Vereinigtes Königreich
- 01282525299
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Comfy mattress
Helpful delivered on time nice people that delivered the mattress good. Price
The staff in the shop was good at…
The staff in the shop was good at listening to what I was needing and I was very pleased with the quickness of the delivery.
Matthew is a credit to the team
Matthew was very knowledgeable and we didn't feel pushed into the sale, which was a massive factor in our decision to make a purchase. He was very friendly and patient.
friendly and knowledgeable staff
Great experience
The whole experience was exceptionally good from visiting the store to delivery of the product. One of the delivery people who came named Harry was more than helpful, he was brilliant
Helpful
Helpful, professional, good quality beds and mattresses, I will be coming back.
Friendly and helpful service.
Great service from Mathew. After explaining what we wanted we were offered a coffee then we were shown and was able to find the mattress what was best for us. We wasn't rushed and everything was explained.
We had a very friendly
We had a very friendly, informative experience, including delivery. The product is wonderful.
Service was amazing from entering the…
Service was amazing from entering the store to delivery. And actually sleeping on my new mattress. The whole experience was fantastic.
Very helpful
Very helpful, friendly staff who spent time explaining our options to help us to decide what bed was most suitable for us.
Great service
Great service. Helpful professional staff with good product knowledge. Speedy delivery service.
Highly recommended
Fantastic service from going in to store to delivery of bed.
Very professional, the delivery guys were very patient and accommodating and the bed is great too.
The staff at Burney Dreams were helpful…
The staff at Burney Dreams were helpful and friendly they gave me advice and time to make my choice as well as a cup of tea!
Excellent customer service in the…
Excellent customer service in the showroom plus delivery times to suit us.
Good experience with friendly…
Good experience with friendly knowledgeable staff.
A warm welcome to the Burnley…
A warm welcome to the Burnley store…awesome advice and was very patient and
Helpful . No pushy sales person that made the visit a pleasure.
Amazing service !
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