Pésima experiencia con District 5. Compré un vestido que nunca llegó. He intentado comunicarme con la tienda para resolverlo, pero no recibo respuesta y mucho menos el reembolso de mi dinero. Es in... Mehr ansehen
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Das sagen Bewerter
The service has been amazing. I have ordered several custom gowns, and they have arrived quicker and more beautiful than I ever imagined… I loved working with them and will do so in the future.
She got new website and took all the customers money from the old website district 5 boutique and opened a new one called district luxe and as everyone now know she took all the money no designer wil... Mehr ansehen
Unternehmen hat geantwortet
I recently attempted to use my store credit, which was still showing up in my account but they claim it had expired. I was trying to purchase another expensive gown from their website, and they refuse... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
District 5 Boutique is a premier fashion destination known for its curated selection of luxury and contemporary designs. Celebrating 15 years in the fashion and e-commerce industry, District 5 offers an exclusive shopping experience with handpicked collections from top designers worldwide. With a commitment to quality, style, and exceptional customer service, we bring sophistication and elegance to every wardrobe.
Kontaktinformationen
Vereinigte Staaten
- 2012658900
- support@district5boutique.com
- www.district5boutique.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 94 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Horrible customer service, NEVER order from here!!
I recently attempted to use my store credit, which was still showing up in my account but they claim it had expired. I was trying to purchase another expensive gown from their website, and they refused to honor my store credit. They stole my money and continuously refused to give it back after several emails back and fourth. Fraud company!!! NEVER order from them.
Do NOT buy from them
Do NOT buy from them. Their wait times are a lie and they just take your money and never send your dress. I have proof of the 7 months of begging for my dress. Do not buy from them !!
NEVER
NEVER, NEVER, purchase a dress from DISTRICT 5 boutiques. This web is a FRAUDE. I ordered a dress it was huge for me I returned the dress and I was given store credit.I used my store credit and ordered a pre-order dress, After they canceled the order I was not reimbursed. Meanwhile, I had a balance of store credit, I used my balance and I paid an extra 1300$, The dress was returned, and they gave me a store credit and then closed the account. They have scammed me with 4500$, and this case is still open If my credit card company does not solve this I will call authorities and consumers protection
This is the worst company to work with
This is the worst company to work with. Ordered a dress 6 months ago and they charged me but never delivered. This is a scam and absolutely horrible to work with. Will be filing claim against them. Not only is this wrong it is embezzlement and fraud. Not ok.
Fast delivery & superb gowns!
I ordered last week and received it in just a few days! The gown was superb and I really love it. I also got an amazing discount and will definitely order again from this wonderful boutique! Highly recommended!
I ordered a dress and was told it would…
I ordered a dress and was told it would ship in 3 weeks, its been 3 months! Ive been calling for over a month now and no one answere! DO NOT ORDER FROM HIM
NEGATIVE STARS!!!
NEGATIVE STARS!!!! THEY NEED TO BE SHUT DOWN!!! Their fake store address is non-existent. And i ordered my dress in september 2023. It is now may 2024 and have sent over 10 emails back and forth of their nonsense and still NO DRESS!
Calling credit card to dispute charge. TOTAL SCAM!!! DO NOT ORDER!!!
I purchased a dress from District 5…
I purchased a dress from District 5 Boutique, and I couldn't be happier! The quality of the dress exceeded my expectations, and the customer service was exceptional. I'll be shopping here again!
Beautiful Elegant Dress
Beautiful Elegant Dress - I personally had an excellent shopping experience with District5Boutique. My gown was even more beautiful than it looked online and I couldnt be happier with my purchase. Helpful customer service and easy checkout - very happy with my purchase!
They are a scam
Bought a dress never got it delivered. After months of emails got a credit note and since then I can’t choose a dress to procede to payment at website. For days now any time a chose dress website tells me have to sign in again and again …. Making it impossible to buy. Have stoped answering emails too. They ripped me off more than 1k
scam
i bought from this website for the fist time more than 10 years ago , i kept coming back and referred many friends .. this time they just took my money and gave me an order number and not even a confirmation email!!! ive been trying to contact them but there customer service is a joke , i so disappointed my sister’s wedding is so near . i contacted the designer directly ( the one designed the dress i bought ) they said the did not receive any thing from district5 ... and that i am the 3rd person with the same issue

Antwort von District 5 Boutique
SCAM!
SCAM!! I ordered a dress and 4 months later I found out they never placed it with the designer. They trick you pretending they are following up, to make you loose time to dispute the credit card charge.
Fraud scheme - shame on you District5boutique!

Antwort von District 5 Boutique
This website is a scam BEWARE!
This website is an absolute scam. Orders never arrive, refunds are denied, and they offer store credit instead. Multiple friends and I have experienced the same issues. Their customer service is nonexistent, and they penalize customers for their mistakes. It's outrageous and unbelievable that they continue to operate. Avoid this website at all costs.

Antwort von District 5 Boutique
This website is a total scam
This website is a total scam. You order something, and it never arrives. When you ask for a refund, they refuse and offer store credit instead. I ordered three dresses three months ago, all marked as ready to ship, but they never came. I've been chasing them for a month, but they never respond. It's like they want you to believe they're "working on it," but you never get any answers or your money back. It's not just me; around 15 of my friends have had the same experience. They offer discounts to entice you to buy, but what's the point if you never receive your order? When I asked about my dresses, they pushed me to buy something else from their outdated collection. They make you feel like you're begging for a favor. And now, my sister's dress, ordered seven months ago and supposedly ready to ship, never arrived either. When she asked for a refund, they said they'd deduct 30%. It's outrageous! How can they penalize us when they're the ones who messed up? Their customer service is a joke. It's unbelievable that this website is still up and running, scamming people left and right.

Antwort von District 5 Boutique
Very bad experience
Very bad experience! I ordered a gown and had to pay in full for dress that I had no idea when was going to be shipped. I ordered it for my daughter’s wedding, but I couldn’t get anyone on the phone or email to let me know when the dress would possibly be ready. Very bad communication and not a reliable company.

Antwort von District 5 Boutique
Horrible experience!
Although the website has most of the high end and couture brands and lots of promotions but they have major problems with communication and delivering orders on time! They don’t answer their clients and IF they did they won’t give clear answers!
One of the designers i ordered from has told me that many people has problems with district5!
It took them more than two months to deliver the dress although they know my occasion time before i purchased the dress! And unfortunately I didn’t receive it on time!
Honestly speaking it was a nightmare

Antwort von District 5 Boutique
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