District 5 Boutique Bewertungen 

Buyer beware. This lady took my money for a dress she knew she could not deliver and then NEVER REFUNDED MY MONEY. I had to file complaints with the Attorney General for her state of New Jersey and my credit card company finally gave me back my money. She is vile. UPDATE: My credit card company successfully got my money back that this business owner refused to refund so she is being disingenuous by saying her bank released the funds. It was a long, hard battle with her.

Predatory scam website…they take your order and wear-date came and went and I never got my gown! No answer or calls messages or emails!

writing this review to expose the fraudulent practices of District 5 Boutique and warn others to stay away from this scam of a website. My experience has been nothing short of a nightmare.

On August 20th, I placed an order for a dress after explicitly confirming with their customer service that it would be ready within 8 weeks. They assured me everything would be fine, so I trusted them and made the purchase. However, as the delivery date approached, I received no updates.

I repeatedly emailed them to inquire about the status of my order, only to be ignored for days. When they finally responded, they gave me vague excuses like, “We’ll check with the designer team.” Weeks turned into months, and still, no dress. Both my sister’s wedding and my cousin’s wedding—the two occasions I specifically ordered the dress for—have come and gone, and District 5 Boutique has failed to deliver.

I’ve been requesting a refund for several months now, but all I get are empty excuses. Their so-called customer care team keeps repeating the same line: “We’re checking with the finance team.” This is nothing but a delaying tactic. To this day, I have received neither a refund nor the dress.

It’s clear that they have no intention of resolving issues or delivering what they promise.

Regarding the response by District 5 Boutique to my original review: Their response is very misleading and if you read the other reviews, very par for the course. The "responses" I received were only to 2 of the numerous emails and messages that I have sent. The responses were essentially just platitudes with NO information as to the status of my order or when I will receive the dress. At the end of the day, I have no dress and they have provided no assurance that I will ever get the dress. As another reviewer did, I reached out to the designer of the dress who said the dress was complete but that they have had no communications from District 5. I stand by my original review.

Trust the negative reviews you are seeing here about this boutique. I ordered a dress in April 2024 for $6,015 with assurance that I would receive by October 2024. That deadline came and went. I was then promised that I would receive the dress by December 2024. Again that deadline has come and gone. All of the updates I received, including about the delays, were as a result of me reaching out to them, not vice-versa. Now they have gone silent and have not responded to my emails or messages on their system.

Everyone was so kind and went out of their way to ensure my dress can be made to my size( they don’t have size 2). They FedEx the dress to me but found out that it was the wrong size, they asked FedEx to pickup at my house( but I wasn’t home) so I did it for them. They immediately sent the right one to me. What was the most surprise was the pairs of gloves they made to match my dress. Omg. When I wore it to my nieces wedding, every head turns. They said I killed it. I got the most compliments ever had about how beautiful the dress is. I am so pleased with the service, the price and the quality of my dress. I will definitely buy a lot more from this company. If I could I would give it a 10 stars.

Dear District 5,

So, you say I was threatening you with legal action since May 16, 2024? Well District 5, that is because I contacted you not once, but MULTIPLE TIMES, as the deadline to deliver the dress was approaching, asking you about the status of the dress with NO RESPONSE WHATSOEVER. It is very alarming that a company would drag their feet to answer a question like that given the amount of money I spent with you. Despite repeated attemps, again and again, no response from District 5 HENCE THE LAWSUIT. Anybody in my position would be concerned given the amount of money I paid for this dress. THANK GOD I am never purchasing from you again. Don't turn this situation around and blame the customer. Take a look at yourself and the overwhelming number of negative comments you received from customers on this board (US and abroad) and ask YOURSELF the question. I am staying the hell away from predators like you for life.

I ordered a gown, paid for it. they did not deliver in time. i cancelled the order. they took my money and they refused to talk to me. i got a court order against them & tried to contact them & I got no response.
it's a scam, they filed for Bankruptcy. do not use them.

I am extremely disappointed with District 5 Boutique. I ordered a dress in June 2023, expecting delivery within six weeks as promised. However, they failed to deliver on time. I requested a refund, but as of now—more than a year later—I still have not received my 11,000 SAR (approximately 2,950 USD). My ordr ID was 19514. This lack of accountability and poor customer service is completely unacceptable. I strongly urge others to reconsider before shopping here.

I ordered a dress in July for a trip to Italy in October. By the end of September I still had not received it. They told me I needed to order a different dress if I wanted a dress in a timely manner. So I picked out a new dress, but had to pay shipping. They would not waive shipping fees or give any sort of discount on shipping even though I was majorly inconvenienced. They also would not expedite shipping. I won’t be buying from them again. (I’m not sure that I would have ever received a dress at all if I hadn’t checked in 2 months after ordering it.)

‏I ordered a dress from this website, and the amount is very large. The dress is for my daughter’s wedding, and I have bought all the accessories that match this dress. The order was placed on May 15, and I have waited for six months until now, but I still haven’t received my dress. I have continuously contacted them, and the response was always that the order is being processed and I would be notified of the delivery date, despite my insistence on the urgency of the delivery due to the importance of the occasion. To this day, I haven’t received my dress, nor have I received a refund. After threatening to take legal action and write about my bad experience on social media, they decided to inform me that they had changed their payment system and that they hadn’t received the amount, despite having evidence on my end of the payment being completed and them receiving the amount. I even received an email with a tracking number to follow up on the purchase. I warn you not to deal with them because they are dishonest and use fraudulent and delaying tactics to deceive customers into thinking that the purchase will arrive soon. In reality, they are just thieves.
Update on my feedback:- I have eventually received a dress that I didn’t desire at all and didn’t even wear to my daughters wedding since it wasn’t suitable because they refused to give me a refund and forced me to choose a dress from the “in stock” dresses, i had to buy anything in order to not waste my money. In the end, I received a dress that wasn’t my initial order and didn’t even want to buy just because they forced me to replace my initial order with something else and not give me a refund. Beware of this website, they are thieves.
PS. I can provide evidence as well that the order I received was not the initial order and screenshots of my communication with them to get a refund, however, all my attempts were in vain.

SCAM!!

This website is a total scam and practices fraud at the highest level.

I asked them about a gown that i was interested in if it’s available for a wedding in 2 weeks. The gown online is a pre-order gown so i ask them if they have an available size and they tell me, they do in my size. Thinking i was lucky they had my size already available i immediately order. Fast forward to 4 months and nothing. I waited for the actual pre-order time posted online but they fool you with an email that says order is processing but it’s a complete scam. My hunch said to contact the designer directly and ask for an update or clarification, since they don't reply to your email or give you a clear response via WhatsApp. So i contacted the designer directly and I find out no order was placed on the dress and that the website owes them money!! I demanded a refund given the evidence but they deny what the designer said. They then send me a photoshopped and unclear chat that says that my order is actually processing, while i already have actual evidence from the designer. After a lot of back and forth with them I obviously got nothing out of them. I immediately file a dispute with the bank, and thankfully the evidence in my whatsapp chat helped my case. They keep telling me that they are contacting accounting and to wait only to pass time so that I can’t place a dispute. When they found out that I placed a dispute with the bank they ask me to withdraw it and send them evidence of the withdrawal so that they could refund me. What a joke!! The only people that were able to get my money back from those scammers were the bank. So please save yourself the time, money, and effort. It was a total nightmare dealing with them. I got back my money after 7 months of constant back and forth but it was a total nightmare. Stay away at all cost.

Horrible experience they don't answer phones or return after leaving a message ordered a dress a year ago and they keep promising that I will get it tell finally they said they are not able to get the dress they won't refund the money my only option is to have a store credit
DONT BUY FROM THEM NOT WORTH IT
Nourhan Mekawy

So once again Distriict5 came through for my wife and sent us her beautiful dress for a event we had to attend this is the fourth dress we have ordered and received on time and we will continue to order from them

I bought a dress many years ago from a 3rd party vendor. There was no information that the dress was not returnable. The dress did not fit and I was given a store credit. (Not that helpful given I do not need formal wear that often). I was assured the credit was good forever. I just went to use it and was told that their policy has changed and the credit is only good for one year. Basically, they created their own rules and have stolen $500 from me. Look on line carefully, there are stories all over the internet about this. Apparently I got off easy, I see people who have lost $1000's of dollars. Just but the dress someway else. That don't have anything that isn't available else wear.

I ordered a dress and it looked nothing like the picture on the website. they would not return because it was on sale and would not even give store credit. Buyer Beware!!!! It did not say anywhere that it was final sale. the dress looks like something a 16 year old would wear to prom so tacky. I sent pictures and they ignored me. I wasted $4,000, this is for my daughters wedding and i am heart broken.

I bough a 7500 USD Dress and NEVER GOT IT!! They have a 90 days “delivery window time “ and of course it’s all about banks policy after 90 days they can’t do anything about this
I have hundreds of emails phone calls, watsapp, and SHE JUST SAY ,you contacted your bank so there is nothing we can do

DISTRICT 5 BOUTIQUE FILED FOR BANKRUPTCY IN JUNE 2024 AND THEY ARE A SCAM. I ordered a wedding dress over $10K over 5 months ago and they will not refund me. I filed a dispute and am lawyering up. Because they filed for bankrupcty, this means they are trying to get as much cash flow as possible from customers to salvage the company. YOU WILL NOT GET YOUR ORDER. DO NOT ORDER FROM THEM. The owner also started a new company, Auraelis Couture. Just flagging to everyone!

Absolutely disgusted with District 5 Boutique! My sister bought a dress from them, and they later said it wasn’t available. Fine, stuff happens. But then they promised store credit but suddenly closed her account. Now they won’t give her the credit or even reply to her emails! This is beyond shady and super unprofessional. Avoid this place at all costs. THIS BUSINESS IS ONLY SCAMMING PEOPLE! We have contacted the New Jersey Division of Consumer Affairs, hopefully they will stop these people from scamming anybody else!

Editing to add reply to their "reply" below: The only reason you put this reply below is to give the impression to viewers that "you are doing something about it". Do you know how many times we contacted your customer service number and how many emails we sent you? You did not help us then, you took our money and cancelled our order without any intention of giving us the product or our money back. You have our number and email address, if you really want to resolve this, you call us or email us and resolve it. This is a shady business you are running, I hope people see my review and not lose their money with you.

District 5

I purchased a gown that ended up not fitting me properly. The gown cost over $4200. I returned it and was told that, because it was a pre-order, I would not receive a refund, but would receive store credit instead. While annoying, I was fine with that. I was not, however, fine with anything that happened with District 5 from that point on.

To utilize my store credit from the returned gown, I ordered a different gown in September of 2023. Per Disteict 5, the gown was to be delivered in March of 2024. The gown never arrived.

In April, I emailed District 5 several times to inquire about the status of the order and no one ever responded. I finally connected with someone there through a what’sapp message and they apologized and confirmed that there was a delay with my order. They offered to allow me to replace the delayed gown with another gown that they had in stock, which they promised to send out right away, or they said I could wait for the delayed gown. They have a very limited stock of items, so I opted to wait for the gown I ordered.

A few days went by and then they messaged me to say that they are no longer able to fulfill any orders from the designer of the gown I ordered. This was now SEVEN MONTHS after I first placed the order and days after they told me its delivery was forthcoming. Their website and email advertisements also continue to promote pieces from that same designer. This was incredibly frustrating, but I moved on and decided to spend my store credit on another gown.

I placed another order in June, again to try to utilize the store credit from the initial returned gown. To my shock, I received a message several days later saying that my credit had expired and could not be used for any items other than a very limited number of items they have in stock. After SEVEN MONTHS of silence from District 5; after promise after promise that my order was just delayed; they have decided just to keep the over $4,200 I originally paid for the returned dress unless I take one of the small number of items they have on the hanger. This is absolutely ridiculous.

Do not under any circumstance purchase from this deceitful company.

Please avoid ordering from this website at all costs. They entice you to order through their site with big discounts and coupon codes, but never have any plans to fulfill the order or put the dresses into production. After months of waiting for my wedding dress to arrive, and countless back and forth emails with them stalling saying they were waiting on information from their processing team, we learned the order was never placed with the designer and no dress was ever put into production. We are now scrambling trying to get a replacement option in time for the wedding on top of trying to get a refund from this scam website. If their listed prices seem too good to be true, it's because they are! Learn from my mistake and order directly through a designer, it's always the safer option.