District 5 Boutique Bewertungen 

102
•
TrustScore 2 von 5

2.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Pésima experiencia con District 5. Compré un vestido que nunca llegó. He intentado comunicarme con la tienda para resolverlo, pero no recibo respuesta y mucho menos el reembolso de mi dinero. Es in... Mehr ansehen

Bewertet mit 5 von 5 Sternen

District 5 has become my go-to for special occasions dresses. Their selection are amazing and special order customization is unmatched.. They carry designer pieces you wont find anywhere. if want ti... Mehr ansehen

Bewertet mit 1 von 5 Sternen

She got new website and took all the customers money from the old website district 5 boutique and opened a new one called district luxe and as everyone now know she took all the money no designer wil... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I recently attempted to use my store credit, which was still showing up in my account but they claim it had expired. I was trying to purchase another expensive gown from their website, and they refuse... Mehr ansehen

Unternehmensdetails

  1. Fachgeschäft für Damenmode

Vom Unternehmen geschrieben

District 5 Boutique is a premier fashion destination known for its curated selection of luxury and contemporary designs. Celebrating 15 years in the fashion and e-commerce industry, District 5 offers an exclusive shopping experience with handpicked collections from top designers worldwide. With a commitment to quality, style, and exceptional customer service, we bring sophistication and elegance to every wardrobe.


Kontaktinformationen

2.2

Mangelhaft

TrustScore 2 von 5

102 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 94 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.2

Alle Bewertungen

(102)

18 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

This place is a scam they give you…

This place is a scam they give you excuses for months and they don’t deliver. They stopped answering to your emails they make you wait and wait and wait for nothing don’t shop from there. They need to be investigated and once and for all to be shut down and put in jail cause people like them they’re nothing but frauds

24. November 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

SCAMMMMMMMMMM!!!!!!!!!!!!

SCAMMMMMMMMMM!!!!!!!!!!!!
the recent reviews was sent from the store team to hide the bad reviews

i paid for a dress over $3000 nothing shipped and no reply at all just A SCAM !!
the owner kept uploading selfie photos to the store account with no reply to anyone asking about their order !!! ITS BEEN 3 MONTHS NOW SINCE I PAID

now they closed their website after taking the customers money

14. August 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

SCAMMMMMMMMMM!!!!!!!!!!!!

the recent reviews was sent from the store team to hide the bad reviews

i paid for a dress over $3000 nothing shipped and no reply at all just A SCAM !!
the owner kept uploading selfie photos to the store account with no reply to anyone asking about their order !!! ITS BEEN 3 MONTHS NOW SINCE I PAID

now they closed their website after taking the customers money

1. August 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 5 von 5 Sternen

Special orders can be daunting

Special orders can be daunting, but support throughout made it stress-free. Delivery timelines were followed accurately. The dress arrived in perfect condition and fit flawlessly. Truly appreciated the professionalism.

1. Oktober 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Thank you for your business and positive review!

Bewertet mit 1 von 5 Sternen

COMPLETE FRAUD AND SCAM

This is a scam company set up to recover funds for all clients whose money was taken for orders never places - this along with their other company called Auraelis Couture are all pushing the same story. We placed an order in July for delivery August - we know for a fact that the order was never placed with the designer and when we requested an update on order they stated that they had gone into bankruptcy (which actually had been filed in June 2024) and they will update us in a months time. Since then no update and no refund. Now they are pushing dresses on great discounts and asking clients to pay by invoices. We will be notifying the FBI and request everyone scammed to join our cause so we can take this company to justice!

7. Juli 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

I’ve been scammed for nearly $2,000.

I paid for my dress months ago and told the company that I would need it in early October. I never heard any updates. On August 11, 2025, the company’s representative promised to give me a status report on my gown by the end of the day. It’s now mid-September and I’ve still heard nothing. Further, the website is down, phone number is not working, and no one is returning my emails. I’m out the money and have no dress and no time to order a replacement. I’m outraged.

18. September 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

All promises were false, and we didn’t receive what we ordered or our money back

Honestly, if I was able to rate less than one star, I would do that. We have ordered a dress before new year’s eve for a family my brother’s wedding and we were promised that the dress would arrive before the wedding and I costed us an arm and a leg. It didn’t get delivered at all and we weren’t refunded despite their promise to refund if not delivered in time. Until today, we have been sending consecutive emails for refund and they said that finance and management need to provide their approval which have now taken two months and there is not reply. Since then, multiple emails have been sent to request for updates, but all emails are ignored and no response is received from the support team or person who was reviewing my case since it started.

12. September 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 4 von 5 Sternen

I ordered a dress in July

I ordered a dress in July. I was told it would take several weeks to arrive, and the team kept me updated along the way. I followed up a few times and they were always polite and responsive.

By August, they let me know the gown could not be ordered, but they immediately offered me options from their in store collection. I was able to look through their dresses and they had a beautiful selection to choose from. The staff was helpful throughout the process and made sure I had alternatives so I would still be ready for the big day.

Overall, I really appreciate the way they handled the situation and the effort they put into making sure I was taken care of.

27. August 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Thank you so much for your business!

Bewertet mit 1 von 5 Sternen

Today is 08/27

Today is 08/27
Till now I have not heard back from anyone about my dress , my money , or my order ….all what on their site is order processing since early June .
if they are under bankruptcy and our money is gone ..we need to be at least notified by an email.!!
My son’s wedding is upcoming and till now I dont know what is my status .
I placed my order early June ..I requested to be refunded or swap the dress with something ready to ware …no response
I left my phone number multiple times for someone to call ..no response

7. Juni 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 5 von 5 Sternen

A very satisfied customer here

A very satisfied customer here: The service was excellent and one of their sales reps kept me updated the whole time. My dress arrived in about 3 weeks, just as promised, and the quality is great.

Will be back soon! Thank you

16. August 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Thank you so much!! We appreciate your business so much!

Bewertet mit 1 von 5 Sternen

I made an appointment to go into the…

I made an appointment to go into the store location. Paid for a plane ticket to Newark and a hotel room to meet the next day at the store location. I paid $300 to have the appointment at their location. The next morning I went to the location and the doors were locked and no one was there. After an hour of waiting I finally heard from Marga. She said they were not at that location that day. But that was the location she told me to go for my appointment. Again I paid $300 for the appointment. I’ve been dealing with trying to get a refund since June 15th. Every week Marga says she requested a refund and every week I have not gotten a refund. This site is a TOTAL SCAM!!!Do not buy anything from this site. Also everything comes from China and it is cheaply made! When we were waiting the post man brought a package from China. Cheap cheap clothes. Scam Scam! Do not buy!!!

16. Juni 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

I paid $1,500 for an evening dress from…

I paid $1,500 for an evening dress from District 5 Boutique, and my experience has been a complete nightmare. Despite repeated calls, messages, and emails, they have ignored me and failed to resolve my issue.

A business that takes customers’ money and then disappears when there’s a problem should be held accountable. This is unacceptable and unprofessional.

I am sharing this publicly so others know the risk before buying from them. I will not stop until this matter is resolved, and I am prepared to escalate to the media, consumer protection, and legal action if necessary.

15. Mai 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

Me robaron mi dinero

Tengo 6 meses de haber hecho mi pedido y no me dan fecha de envío y no contestan nunca y cuando contestan dicen que están en eso pero nadamas y no me dan fecha de entrega, es lo peor que he comprado y no me regresan el dinero ni me dan una fecha de entrega aparte ya no contestan por ningún medio

5. August 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hola, lamentamos la experiencia que tuvo anteriormente con nosotros.
Puede consultar nuestra explicación aquí: https://district5luxe.com/pages/our-journey

Respetaremos cualquier crédito de tienda que tenga pendiente con nosotros. Por favor, póngase en contacto con nosotros y le atenderemos personalmente.

District 5 nació en 2009 y hemos superado situaciones inimaginables. Nos encantaría volver a contar con su confianza.
Nos encantaría volver a contar con su confianza.

Bewertet mit 1 von 5 Sternen

Scammed out of a $5,000 gown and 4 months

I ordered a very expensive couture Marches gown from District 5 because my size was in STOCK. After inquiring about a few things I was assured that it was in stock and I ordered and paid in full for my dress! Within two weeks I hadn’t heard anything and contacted them through What’s App where after a few days I was told it was sold before I paid for it, even though many days after I paid my order was confirmed. Dealing with Febe and Marga and they have strung me along for almost 4 months now because they put it into Pre order assured mei would have the own in 8-10 weeks. Every week I keep asking them since week 10 and they can never give a completion date. As of yesterday, they are ghosting me after I asked if they were in bankruptcy!!
NEVER EVER USE THEM!!
THEY ARE HUGE SCAM ARTISTS and I will be reporting them to the authorities, Marchesa and my credit card company!!! So heartbreaking! This dress was for my daughters wedding😢

5. August 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

TOTAL SCAM

TOTAL SCAM! DO NOT ORDER FROM THIS JOKE OF A PLACE!!!
Prior to ordering I confirmed via a phone call with “Febe” that a particular dress was available and I could have it shipped “two day rush” and as of today I still do not have the dress! It’s been over a month…..I have documented communication everyday with Marga, online customer service, Febe, etc…assuring me the dress will arrive soon. Obviously that is not happening!
What a disappointment District 5 Boutique has been, they should not call themselves a luxury brand as I’ve never been treated this way by any other high end label or store! Lesson learned, and I’ll be following up with multiple reviews and contacting all necessary parties to document my experience! I have been told by competitors to make the actual designers represented on their site aware of how District 5 has handled this in hopes that they will cease any business with them.
I wouldn’t order ANYTHING from this place, as there are far too many reputable places that carry these brands!

9. Juli 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

SCAM COMPANY

DO NOT buy anything from this company! They are the biggest scammers ever. I have been waiting for a refund for 4 months! They only communicate on whats app and only give you the runaround when you try getting what is rightfully yours. Biggest SCAM!

1. August 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey

We will honor any store credit you have with us. Please contact us and we will take care of you.

District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business

Bewertet mit 1 von 5 Sternen

My daughter ordered a dress from…

My daughter ordered a dress from District 5 for a very special occasion last November. She never got the dress, nor a refund. She is still waiting for “store credit”. This company appears to have filed for bankruptcy, but seems to continue to engage in deceptive and unethical business practices. You can look up all their creditors online. DO NOT use this company! I will be encouraging my daughter to file a report with the Attorney General of New Jersey.

18. Juli 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hi, Jacqueline.

Thank you for sharing your review. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com and mention “TRUSTPILOT” in the subject line? This will help us properly address your refund request and ensure everything is thoroughly checked.

We appreciate your understanding and look forward to assisting you.

Sincerely,
Client Care-D5

Bewertet mit 1 von 5 Sternen

No refund

I ordered a dress that I a few days later requested a refund on April 27 2025. Every day I messaged them regarding my refund. Initially they stated 5 to 7 business days. That timeline came and went. It is now July 16 2025 and I continue to wait for my refund which they claim has been refunded. I contacted my bank and they assured me that no refund has been issued to my account. This refund was $2200 USD. Due to my refund not being received I am no longer able to travel to my daughter’s wedding. This has been an emotional experience. I learned that they are going through a bankruptcy. But it is fraud to be taking customers money when there is no intention of fulfilling their purchase or refunding. This is pathetic. I would never recommend this company to anyone.

27. April 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hi, Debbie.

Thank you for sharing your review. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com and mention “TRUSTPILOT” in the subject line? This will help us properly address your refund request and ensure everything is thoroughly checked.

We appreciate your understanding and look forward to assisting you.

Sincerely,
Client Care-D5

Bewertet mit 1 von 5 Sternen

NO DRESS FAILS TO REFUND

I ordered a mother of the bride dress October 15, 2024 order # 24713. Told it would take several weeks for my Jenny Packman Bright Gem gown to come in. Followed up regularly. April 2025 they tell me they can't order the dress and to pick something from their instore dresses. Requested refund and as of today, still no refund.

2. Juli 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, Ana.

Thank you for sharing your review. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com and mention “TRUSTPILOT” in the subject line? This will help us properly address your refund request and ensure everything is thoroughly checked.

We appreciate your understanding and look forward to assisting you.

Sincerely,
Client Care-D5

Bewertet mit 1 von 5 Sternen

BUYERS BEWARE! SCAM

BUYERS BEWARE! I ordered a $15,000 Georges Hobeika dress for a very special occasion. I was reassured that the dress would arrive prior to my event. I even paid an $750 expedite fee to ensure this. You can only use WhatsApp to communicate with customer service, which is frustrating in itself, however the good news is I have ALL the communication saved now as proof.

I was in contact with a customer service rep almost everyday who reassured me that my order was right on track. Well, fast forward 4 weeks, now 5 DAYS before my event and my dress still did not arrive, they still did not provide any tracking or any information on arrival date. I was so frustrated that I reached out to the Hobeika's headquarters in Beirut to try and get some information about my dress since District 5 would not tell me anything. The Hobeika rep told me that not only did District 5 never pay them to process the order but even if they did, it takes a minimum of 40 DAYS to produce this dress! So I was doomed from the beginning and District 5 led me on for 4+ weeks.

So, 5 days before my event, I had NO dress and was left in a very compromising position. What's worse is, they didn't even care! There was no attempt to help by sending me another comparable dress, offer any sort of compensation, or try to make the situation better. I was met with a fake apology that "we are very sorry you didn't get the outcome you had hoped for." Really? Outcome I had hoped for? How about District 5 FAILED to do their job and caused an innocent customer extreme stress and anxiety. They thought giving me a refund for a dress I never received was enough to make up for their unprofessionalism and scamming ways.
The rep at Hobeika told me that they have MANY clients that have gone through the same thing with them and to order from them directly next time. Save yourself the stress and DO NOT shop here. I went through hell with ZERO care or help from customer service! Even the owner didn't respond back to me! HORRIBLE!

24. Juni 2025
Bewertung ohne vorherige Einladung
District 5 Boutique-Logo

Antwort von District 5 Boutique

Hello, Rebecca.

Thank you for sharing your review. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com with your Order ID and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked.

We appreciate your understanding and look forward to assisting you.

Sincerely,
Client Care-D5

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