The Cotswold Company Bewertungen 

32'406
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Just thought I would put a review of the Chelmsford store as they have always been mega helpful (Super Helen) in particular, but having said that they are all really nice!! After agonising about ge... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Everyone involved, from the day of purchase to delivery, are such helpful friendly people. Bought our bedroom furniture from the Norwich branch, what great customer service and furniture is such grea... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Chest of drawers are lovely, it cost us £800 quality is beautiful it really sturdy with slow closing drawers. Then the problems started when we had the delivery it was terrible it mentioned on the... Mehr ansehen

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Möbelgeschäft
  3. Wohnmöbelgeschäft

Vom Unternehmen geschrieben

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Vom Unternehmen geschrieben

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktinformationen


4.7

Hervorragend

TrustScore 4.5 von 5

32'406 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(32'406)

5'466 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ross & Gavin were excellent!

Ross & Gavin has provided excellent customer service, unloaded and assembled furniture in record time!

4. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good afternoon Ben West,

We're so pleased to hear that our delivery team provided excellent customer service and efficiently assembled your furniture. Thank you for your wonderful feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 4 von 5 Sternen

Furniture is good quality and offers a…

Furniture is good quality and offers a range of designs for the home. I’m really pleased with my 3 drawer bedside table.
I wasn’t happy that the delivery men refused to take the packing, basically a cardboard box with extra packing material. They could easily have reused it. I would have given 5* otherwise.

28. August 2026
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good afternoon Marilyn Willis,

Thank you so much for your lovely review and for taking the time to share your feedback! We're delighted to hear you're pleased with your 3 drawer bedside table.

We're sorry to hear about your experience with the packaging removal. Your item was purchased with our doorstep delivery service, which unfortunately doesn't include packaging removal - our delivery team are unable to take this away. We do apologise if this wasn't made clear when you were purchasing via our website, as we'd hate for this to have caused any disappointment. We've raised this with the relevant team so we can look at making this clearer going forward.

Thank you again for your kind words about our furniture, and we hope to welcome you back soon!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Gary & Jake Cotswold Delivery

Gary & Jake delivered 2 replacement bedside tables. They arrived promptly, unpacked & inspected the tables& removed all the packaging. First class service

4. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good afternoon Joanne Holloway,

We're delighted to hear that our delivery team provided such a first-class service, ensuring your new bedside tables were delivered and set up perfectly. Thank you for sharing your positive experience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Nick & Raj - beyond the call of duty

Truly beyond the call of duty. Cotswold Company’s delivery & pick up team Nick & Raj, worked flat out on a disassembly and removal of a grand wardrobe despite not expecting such a full job. It was late in the day and yet they got it done without fuss and in a very professional and friendly manner. I cannot thank them enough.

3. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Geo Geo,

We are so pleased to hear about your excellent experience with our delivery and pick-up team. It's wonderful to know they went above and beyond, handling the disassembly and removal of your wardrobe professionally and efficiently, even with an unexpected full job late in the day. We truly appreciate your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

The bed is beautiful and sturdy

The bed is beautiful and sturdy. The delivery was great and the delivery men were very quick to assemble it. The customer service was very helpful when I requested to change the delivery date. My son loves his new bedroom furniture:)

27. August 2026
Bewertet mit 5 von 5 Sternen

Beautiful bedroom furniture and the…

Beautiful bedroom furniture and the delivery team, Anthony and Clinton, couldn't have been more helpful.

2. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Donna Lockhart,

We're so pleased to hear you love your beautiful bedroom furniture and that our delivery team provided such helpful service. We truly appreciate your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Good furniture, great delivery guys

Furniture is decent, but Jermaine and Said who installed today were incredible. Ambassadors for the company, and if I were Cotswold, I'd be doubling whatever their wages were immediately. And while youre at it, back date the payrise a year, or since birth. Just cling on to these guys with all that you've got. Thanks

3. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning John,

We are so pleased to hear that our delivery team provided such an incredible service. It's wonderful to know they were such ambassadors for the company, and we truly appreciate your enthusiastic feedback. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 4 von 5 Sternen

communication once sold is very poor.

There is never any communication once the money
Has been paid.I would have liked to chat about my item just before it arrived.
The delivery team always feel separate from the company The men who delivered mine were nice but not very professional..

26. August 2026
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Diane Casey,

Thank you for your feedback. We understand that the lack of communication following payment and prior to delivery can be frustrating, and we agree this is an area for improvement.

We're pleased to hear the delivery team were courteous, though we note your comments regarding professionalism.

This feedback has been raised with our Logistics Team for review.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Beautiful furniture and great customer service

Over the years I have bought several items of furniture from The Cotswold Company and I am always happy with the design, quality and customer service. The Berkeley Nordic Oak king bed is beautiful and I love it. I would recommend this company and their products

25. August 2026
Bewertet mit 5 von 5 Sternen

Nick and Raj were outstanding and a…

Nick and Raj were outstanding and a positive advert for your company. They found the issue with the bed and replaced it with the greatest of care

3. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Phil,

We're so pleased to hear about your positive experience and that our team members were able to find the issue and replace your bed with great care. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 3 von 5 Sternen

Very bad experience with deliveries to…

Very bad experience with deliveries to Northern Ireland but last order was much better and wasnt damaged !

27. August 2026
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Mark,

Thank you for your feedback, and we're really glad to hear your most recent order arrived safely and in good condition. We're sorry to hear that previous deliveries to Northern Ireland fell short of that standard; that's not the experience we want for our customers. We've raised this with our Logistics Team to investigate further and help make sure deliveries continue to improve. Thanks again for letting us know, and for your patience.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Best delivery drivers ever encountered

Ryan and Chris couldn’t have been better. No rushing at all took their time mad sure I was happy. 5 star, hoping I always get both of them delivering our stuff from now on.

3. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good afternoon Shaun Dennis,

We're so pleased to hear about your positive experience with our delivery team. It's wonderful to know they took their time and ensured your satisfaction. We truly appreciate your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Christina offered help to choose a…

Christina offered help to choose a sofa. The help felt as if it was without obligation. Excellent service. Multiple sofas offered. Great Product knowledge. Showed different depths of seats and sofa sizes. No judgement in looking for vegan materials.

The store is a great place to try the sofas and swatches were available to take home

3. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good afternoon Thomas,

We are so pleased to hear you had such a positive experience while choosing a sofa. It's wonderful to know our team provided excellent service, product knowledge, and a comfortable, judgment-free environment. We're also glad you found our store a great place to try out sofas and take swatches home.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 4 von 5 Sternen

Large two seater sofa

Large two seater sofa - Hurley Range

We purchased two sofas from the Cotswold Company, using the express sofa option, so we could obtain the sofas quickly.

The products are manufactured to a high standard, and we are pleased with the workmanship and quality of the material. We have had them in our living room for two weeks now, and they have become an excellent addition to our home.
The only other comment is that upon delivery, we were not expecting the sofas to emit such a strong odour, caused by the treatment needed from the fire retardant chemicals used. It is only after two weeks, that the de-gassing has sufficiently reduced, that the odour is now hardly discernible.
We understand the importance of safety, and because we purchased two sofas, for the one room, it was more apparent of the treatment, which we managed via ventilation and the use of charcoal.
Overall, we are pleased with the design, comfort and quality of the furniture.

27. August 2026
Bewertet mit 5 von 5 Sternen

Ross and Gavin were fantastic

Ross and Gavin were fantastic. They were polite, friendly, and professional throughout. They took great care when assembling the furniture and were very mindful while moving around my property. Their attention to detail and respect for my home were much appreciated. They are a real credit to the Cotswold Company.

3. September 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good afternoon Jack,

We are so pleased to hear about your positive experience. It's wonderful that our team was polite, friendly, and professional, taking great care with your furniture and respecting your home. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Highly recommend

I was kept informed about the time of delivery and Ryan and Chris who delivered my item could not have been more helpful, they were a credit to the Company.

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good afternoon Ella,

We're so pleased to hear you were kept informed about your delivery. It's wonderful that our delivery team was so helpful and a credit to the company. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr