The Cotswold Company - Harpenden Bewertungen 

125
TrustScore 5 von 5

4.8

High Street 16, AL5 2TD Harpenden, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

All the staff we have have been extremely helpful, their advice has demonstrated their knowledge of your products. Our items have only just been ordered so cannot comment on the delivery service.

Bewertet mit 5 von 5 Sternen

We recently purchased a sofa from The Cotswold Company and are very happy with our purchase. The staff in store were very knowledgeable and helped us find the right sofa for us. Delivery was on time... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Nice products, very helpful service at the Harpenden branch. Delivery was fantastic, done by Nick and Bills, very courteous and tidy. Would recommend!

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I'm very pleased with the quality of my sofabed. The delivery was on time and the delivery men were helpful, efficient and polite. I was not very impressed with having to put the bed assembly into th... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Möbelgeschäft
  3. Wohnmöbelgeschäft

Vom Unternehmen geschrieben

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Vom Unternehmen geschrieben

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktinformationen

  • High Street 16, AL5 2TD, Harpenden, England, Vereinigtes Königreich

  • 01727 798471

4.8

Hervorragend

TrustScore 5 von 5

125 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(125)

5'341 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Really helpful staff

Really helpful staff. Lovely layout of the shop, lots of areas which gave you an idea how you could work it into your own house.

28. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nice products

Nice products, very helpful service at the Harpenden branch.
Delivery was fantastic, done by Nick and Bills, very courteous and tidy.
Would recommend!

25. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good morning JadeS,

We're so pleased to hear about your positive experience with our products and the helpful service at our Harpenden branch. It's wonderful that the delivery was fantastic, courteous, and tidy. We appreciate your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Staff in the shop were very…

Staff in the shop were very knowledgeable, helpful and patient. I placed an order the next day, over the phone with them, and they were again excellent.

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A very worthwhile visit!

We called the store to check they had the swatches and Marc answered and confirmed they had. So we drove over there and Marc was extremely helpful and couldn’t do enough for us. We then ordered the two chairs we wanted and again he was very professional.

15. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sarupa at the showroom was a star

Sarupa at the showroom was a star. She’s always helpful, and friendly; very welcoming. The items on show were also sufficient to help us decide the furniture perfect for our space.

1. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good afternoon ETan,

We're so pleased to hear that our showroom team member was helpful, friendly, and welcoming. It's wonderful that the items on display helped you choose the perfect furniture for your space. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Fast delivery date

Our furniture order was handled by friendly staff. Delivery date was within 10 days which is not something other companies can do so very impressed.

6. Juli 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good Afternoon Mr Sweet,

We appreciate your positive feedback! We're so pleased to hear that our staff provided friendly service and that you were impressed with the quick delivery of your furniture order.

Kindest regards
Rosie Annison - Senior Customer Care Advisor

Bewertet mit 5 von 5 Sternen

Delivery team

Delivery team

Ross and Gavin were excellent. Clean and courteous and worked very hard

5. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good afternoon Martin Corrie,

We are so pleased to hear that our delivery team provided such excellent and hardworking service for you. Thank you for sharing your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Lovely furniture and professional delivery

We recently purchased a sofa from The Cotswold Company and are very happy with our purchase. The staff in store were very knowledgeable and helped us find the right sofa for us. Delivery was on time with good communication and professional delivery from Ross and Gavin who unpacked the furniture and took away all the packaging. Recommended.

5. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good afternoon Claire Das Bhaumik,

We appreciate your positive feedback regarding your recent sofa purchase. We're happy to hear that our in-store team provided knowledgeable assistance and that the delivery was on time with good communication. It's great that the delivery team was professional and took care of unpacking and packaging removal.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Exceptional customer service

We had such an exceptional experience with The Cotswold Company in Harpenden that we felt compelled to leave a review.

We're renovating our home and, over the past year, we've dealt with countless companies. Without question, the customer service we received from the Harpenden team has been among the very best.

From the moment we walked into the showroom, Sarupa and Marc Anthony were knowledgeable, patient and genuinely interested in helping us make the right choices rather than simply making a sale. Nothing ever felt too much trouble.

Charlotte also worked hard behind the scenes to resolve a payment issue, ensuring everything went through smoothly, while Nancy went above and beyond after our visit. She stayed beyond normal working hours to sort out an amendment to our order and make sure a refund was processed correctly. That level of care and communication is incredibly rare.

Every member of the team made us feel valued, and it's clear they take real pride in looking after their customers.

Thank you, Nancy, Sarupa, Marc Anthony and Charlotte, for making what could have been a stressful purchase such an enjoyable experience. We wouldn't hesitate to recommend The Cotswold Company Harpenden and very much look forward to shopping with you again.

25. Juli 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good morning Joanne Stacey,

We are so pleased to hear about your exceptional experience with our team. It is wonderful to know that our colleagues provided such knowledgeable and patient assistance during your home renovation journey. We truly appreciate your highlighting the dedication shown in resolving your payment issue and going above and beyond to amend your order. We are delighted that we could make your purchase an enjoyable one, and we eagerly anticipate your next visit.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Bedroom furniture purchased from the Harpenden Store

Harsha in the Harpenden store was very helpful friendly and efficient.
The delivery guys Anthony and Cambery arrived on time and placed the furniture where we wanted it
Great service and the furniture is just what we wanted.

25. Juli 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good morning Richard Fuggle,

We're so pleased to hear that our team in the Harpenden store was helpful, friendly, and efficient. It's wonderful that our delivery team arrived on time and placed your furniture exactly where you wanted it. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Service

Nancy listened attentively to my needs and her customer service skills are a credit to your organisation.

13. Juli 2026
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good afternoon Carol,

We're so glad our team provided such excellent support and listened attentively to your needs. We appreciate you sharing your positive experience with us!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Lovely store beautifully laid out

Lovely store beautifully laid out, and air conditions on a hot day a big bonus.
Served by Sarupa a friendly competent member of staff most helpful
I have yet to receive my order but I liked the quality of the in store stock.
Came away with a jug I did not have on my shopping list I just love all the home ware.

11. Juli 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Harpenden-Logo

Antwort von The Cotswold Company - Harpenden

Good afternoon Linda Hill,

We are so pleased to hear you enjoyed your visit to our store and found the layout beautiful. It's wonderful to know our team member provided helpful and friendly service. We hope you love your new homeware!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr