Just thought I would put a review of the Chelmsford store as they have always been mega helpful (Super Helen) in particular, but having said that they are all really nice!! After agonising about ge... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Mehr ansehen
Everyone involved, from the day of purchase to delivery, are such helpful friendly people. Bought our bedroom furniture from the Norwich branch, what great customer service and furniture is such grea... Mehr ansehen
Stewart and Jacques were fantastic. Took all the packaging off and allowed us to inspect the furniture before carrying it two flights of stairs and putting it in our chosen positions. They were polite... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Vom Unternehmen geschrieben
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Kontaktinformationen
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, Vereinigtes Königreich
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
4.7
Hervorragend
32'404 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery went very smoothly
Delivery went very smoothly. The delivery men were extremely helpful and very friendly.
7. September 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Great experience with super speedy…
Great experience with super speedy delivery from Ross & Gavin!
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Henry Allan,
We're so happy to hear about your great experience and the speedy delivery! We truly appreciate your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The sales person recognised us from our…
The sales person recognised us from our conversation prior which was nice. And was very professional and thoughtful on both visits. Love the range and quality of the products on show. Well displayed and laid out too. Makes you love going in and staying in!
30. August 2026
Bewertung ohne vorherige Einladung
Earle & Neil Order# 6983530 were…
Earle & Neil Order# 6983530 were friendly and professional. Took care of all the pieces, explained the assembly, and were extra careful manuvering around our fragile furniture. Fantastic service.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon CA Huff,
We're so pleased to hear that our delivery team was friendly and professional. It's wonderful that they took care of all the pieces, explained the assembly, and were extra careful with your furniture. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Two beautiful beds & mattresses
Two beautiful beds & mattresses, delivered & assembled promptly by polite, considerate chaps. The fabric of one headboard was marked &, having refused their offer of a part-refund, I was then provided with a replacement bed.
24. August 2026
Industry Leading Service
Good quality service; industry defining levels of communication and first class delivery and unpacking service.
The team that deliverd our furniture genuinely wanted to make sure we were happy and even placed the furniture in the room for us and took the packaging away.
7. September 2026
Bewertung ohne vorherige Einladung
An excellent job…
Ian and Darren did an excellent job delivering our furniture. They were polite, friendly and were extremely helpful in removing the packaging and putting the pieces where we wanted them. Superb!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon John Anson,
We're so pleased to hear about your excellent delivery experience! It's wonderful that our team was polite, friendly, and extremely helpful in removing the packaging and placing your furniture exactly where you wanted it.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Double bed delivery
Earle and Neil delivered our order
6975625 which was a double bed. Great and careful service. They went above and beyond.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Claire Weeks,
We are so pleased to hear that our delivery team provided such great and careful service for your double bed order. Thank you for taking the time to share your positive experience!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Really helpful delivery drivers
Really helpful delivery drivers who unpacked my order and took packaging away! Thank you Gary & Jake!
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Natalie,
We're so pleased to hear that our delivery team was helpful in unpacking your order and removing the packaging. We appreciate your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Quick and courteous
The delivery drivers Gary and Jake were very careful when reversing through the gate and into the drive, and were smartly dressed, quick and courteous.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Sue,
We're so pleased to hear that our delivery team was careful, smartly dressed, quick, and courteous. It's wonderful that they handled the delivery so well. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very friendly & helpful assistant
Very friendly & helpful assistant, very informative and put me at ease and able to comply transaction successfully
6. September 2026
Bewertung ohne vorherige Einladung
Earle & Neil order 6968938
Earle & Neil order 6968938
Very friendly and helpful. Carried our order upstairs and tidied up after themselves. Very pleased with the service.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Carrie,
We're so pleased to hear about your excellent delivery experience! It's wonderful that our team was so friendly and helpful, even carrying your order upstairs and tidying up. We appreciate you sharing your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The guys were very polite
The guys were very polite, got on with the job. Quick and easy! Could not be happier. Ross and Gavin did a great job and were very helpful.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Kathy Craze,
We're so pleased to hear our team was polite and efficient, making the job quick and easy for you. It's wonderful that they were so helpful. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very friendly and helpful service
Very friendly and helpful service. Beautiful products.
5. September 2026
Bewertung ohne vorherige Einladung
Great pre and post delivery service
we were kept informed of the progress of our order at all times. The delivery was on time and the two guys who delivered it, did so with respect and speed. They unpacked and built our units in the places that we wanted them, and pointed out a slight imperfection on one of the bedside cabinets. They explained our options and we chose a partial refund that was delt with swiftly by Cotswold. we had already bought 4 pieces of furniture from them before and we have not been let down now or in the past.
28. August 2026
Top company with Top products
Delivery was on time and I was kept informed throughout by the delivery team during their journey to me.
A great pair Gary and Jake who were attentive and helpful in getting my purchase safely into my home.
This is my second purchase and I am impressed by the quality and price of the products from this Company.
I fully recommend them.
Mike Hallett
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Michael,
We are so pleased to hear about your positive delivery experience and that you were kept informed throughout. It's wonderful that our delivery team was attentive and helpful in getting your purchase safely into your home. We are also delighted that you are impressed with the quality and price of our products. Thank you for your kind recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Everyone was very helpful without being…
Everyone was very helpful without being too pushy. They left us to look at the product they answered all of our questions very quickly very directly. They helped us compare various products and made helpful suggestions leading us to a purchase.
5. September 2026
Bewertung ohne vorherige Einladung
Gary and Jake were fab
Gary and Jake were fab, they delivered everything to the room we needed and were friendly and on time. Thank you!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Alice Hemingway,
We're so pleased to hear that our delivery team was friendly and on time. It's wonderful that they delivered everything to the room you needed!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Delivery
Delivery was on time. Gary and Jake were polite and friendly. Problem free.
Thank you very much.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Gill,
We are so pleased to hear that your delivery was on time and problem-free. It's wonderful that our team was polite and friendly!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Only made a small purchase of a fruit…
Only made a small purchase of a fruit bowl artichoke but the service was great and they liked my aftershave so even better !
5. September 2026
Bewertung ohne vorherige Einladung
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