I am putting my review here against search website for airport parking called ;COMPARE THE AIRPORT PARKING. This website led me to a Luton airport meet and greet company ( this is what called)... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If we could give a zero rating we would. The service was absolutely terrible. We waited almost an hour both for the car to be collected and returned despite giving plenty of notice of our ar... Mehr ansehen
25/09/2026 DONT USE THIS COMPANY!!!!!Just came back from my holiday where I left my car in Birmingham. I pulled up at home to notice £15 in £1 coins had gone from a plastic key box I have with clients... Mehr ansehen
I booked under comparetheairportparking three times now. Each time has been slower and slower. If you book to be economical, be prepared to wait; and call as soon as you land to save even more waiting... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 7 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
AVOID AVOID AVOID - HIDDEN CHARGES
Very deceitful company. After I had booked park & ride, they email me to say there are further charges for the shuttle service. Why charge me for the service of park & RIDE and then charge me again for the RIDE??. I cancelled my booking but they kept £40 of the £54 that I had paid saying its their cancellation charges. I will get FCA and Trafing Standards to look into this. All their reviews have similar stories. Any good reviews are FAKE
AVOID AVOID AVOID
AVOID AVOID AVOID.
A truly awful experience which left me £250 in the red. Despite paying full price in advance, the driver simply refused to take our car, leaving us completely stranded and almost missing our flight. We had to pay for short stay parking and when I enquired about a refund I was met with complete silence - not one person has responded to any of my complaints.
PLEASE do not use this company or Bristol Airport Solutions, who we booked them through. Both have been dreadful at communication. Shocking service.
Avoid, avoid , avoid.
Avoid this company.
My wife booked with this company, not having seen media reports of people having issues with meet and greet services. She had even paid extra insurance for cancellation if needed.
Soon after booking we decided to cancel.
I also note that all their positive reviews are by 'people' with only one review.
Be aware they use companies at times with poor reviews and questionable quality.
Be aware their 'agents' only offer to refund 50% of your booking, despite paying for the extra insurance. They quote supposed law backing their reasons to only refund half, which completely takes the actual law out of context which in fact protects the consumer.
Even when they agreed eventually to a partial refund they lied about this and never did.
We managed to get most of our money back through our credit card, something we have never had to do.
Again, avoid.
Will not refund money.
Very hard to cancel. Can't phone them has to be done by email. I Paid for cancellation cover but you only get 50% back. DO NOT USE. After 2months still no refund and are now ignoring my emails
They don't turn up
The parking company 'Manchester Meet & Greet' did not turn up, their phone number was out of service and we almost missed our flight. When we finally found a way to contact them they were verbally abusive and refused a refund. WE had to do a charge back on our credit card and pay for parking on the day at the airport which was considerably more expensive than booking in advance. Avoid this company.
Very rude staff
I have arrived the UK at Manchester airport early at 0230 coming from Dalaman.
When I rang the car parking provider company a very rude guy called Ricky answered and started to shout at me and abused me verbally. He said that I raised my voice on him and this didn’t happen.
I have never had a bad experience with anyone on the phone like this before. He used very impolite words and I would never ever expect any company to hire such a rude guy like him.
At the end of the call he hanged up the phone on my face. When they sent the car they left the car unlocked and unattended and dropped the key of the car at the wind screen in very unsafe condition. They sent me a text to let me know where the car is parked.
When I rang them to know where they left the key they said that the guy was busy so he couldn’t wait and that he was sent to take another job.
They are very unprofessional and one of their staff was (sorry to say this) just rubbish.
The telephone number they texted me from is 07591247350.
TERRIBLE
TERRIBLE, the car is dirty IN AND outside - very very dirty, everything indicates that it was used, all dirty on inside, the passenger seat where my wife sits was CONPLETELY altered , which means that someone was in the car in the passenger seat, extremely dirty, and you also don't know where your car will be, and I still pay for the airport tickets - AVOID AVOID AVOID
Appalling experience
I booked Meet and Greet through Compare the Airport Parking, with the service provided by AK Meet & Greet. What should have been a convenient return turned into a highly distressing ordeal. Upon arrival, AK Meet & Greet was entirely unresponsive to our calls, leaving us no idea how to get our car back. My only hope was Compare the Airport Parking. I called them, and they promised to contact AK Meet & Greet. Yet, an hour later, with no word, I tried to follow up, only to discover that Compare the Airport Parking had blocked my number. This shocking action left us feeling completely abandoned and helpless, unable to retrieve our vehicle. The lack of support and communication was appalling.
Don't book with this company!! Refund insurance taken but no refund!!
Booked through this company for the first time.
Sadly, had to cancel week before as my son had a seizure. We had taken the optional 'cancellation insurance' so thought all would be fine. We also have travel insurance.
Emailed to cancel and was told there would be a £40 'Admin Charge@.....although all booked by me, online! Challenged it and it was reduced to £25, which I reluctantly accepted.
That was on 23rd June.....despite numerous emails to 'Sarah' and her assuring it was being processed....NOTHING.
No apology, no explanation and no refund.
Small Claims Court next, for refund and all associated costs.
Avoid this company at all costs!
Avoid this company at all costs!
Once landed at Heathrow I followed the instructions given. The first issue is we ended up waiting over an hour in the car park for our car to arrive which was not ideal with 2 young children.
When it did arrive, the person dropping it off refused to wait whilst I inspected the car and left immediately. The inside of the car was absolutely filthy - mud all over the mats and seats - not how I left it.
My phone charger and some change I left in the car was stolen. When I tried calling the company they said they would come back to the airport - they didnt. When I called the office number a man named Ardil said and I quote "we don't care, we are too busy". I've followed up with phone calls and emails since to make a complaint but have received no responses. I highly suggest not using this company!
read the small print - fake advertisement and no refunds, even if you pay for cancellation cover
So, I pay for parking service, I pay for cancellation cover, then I need to cancel due to change in plans, I contact their support and they say there is no cancellation cover so no refund, lost £105 with them
Scam AVOID AVOID AVOID
Disgusting company!
Don’t tell you where you’re parking until after and then Google maps shows it’s not actually a secure car park.
Provided with 2 numbers to WhatsApp prior to arrival and on return but numbers do not exist.
Paid for cancellation cover but told I still had to pay £40 to cancel. When I asked for confirmation that they had mis sold me the additional cancellation cover, I just had an email stating my parking had been cancelled and I would receive a 70% refund.
Will be taking this up further but do not fall for this cheap parking company. It’s a complete SCAM!!!!
So glad I realised this is a complete scam before we got to the car park and had to leave the car for 2 weeks. Booked elsewhere now and much happier.
Wouldn't trust these at all
Wouldn't trust these at all. Arranged meet and greet at Bristol airport, did everything they asked re called and messaged when 30 minutes away and got no answer. On arrival there was nobody from company around, found another guy after driving round for 15 minutes. He informed me the Police had taken away all their drivers 20 minutes before we arrived. I had to fork out another £85 to park with someone else. On return I contacted them with proof of booking and attempts at contacting them. Was told I'd receive a refund. After 3x more calls and 2 weeks later I finally received my money back. No apology or anything. Criminal behaviour from dodgy company.
AVOID- Dont care they are selling scams
Booked KAR Parking Heathrow via Compare the airport Parking. We called KAR Parking 20 mins before arriving at the terminal to be told our booking had been moved to another company but they would not tell us who.
In the end had to book another company at the last minute. Compare the airport parking did not care and refused a refund. They are promoting disreputable parking companies that don't give a stuff about ruining your holiday. AVOID
£1.99 cancellation protection fee does not protect fully
£1.99 cancellation protection fee does not protect your cancellation fully which is not fully disclosed . They still charge £40 minimum cancellation fee which in my opinion is dishonest and not clear enough
Very very poor service
Very very poor service. We called at 19:29 after retrieving our luggage and at 20:31 I am writing this review and still waiting for our car so we will not be using them again and if you don’t mind waiting over 1 hour for your car to be returned to you after a flight, this is the company to use.
Scum bags
Scum bags, robbed me of £60. Had to cancel cause the driver got aggressive and I was with my family. Was told I’d get a refund but never received it, now they just ignore me.
They were using my car my car is now…
They were using my car my car is now off the road , nothing is working , now they are ignoring my calls. Indicators, windows , hazard lights all not working. Wing mirror broken and very rude when I complained .
Not Meet and Greet
We used this company for Meet and Greet at Luton airport. When I booked it the instructions were to go to T1 car park and the driver would meet us there. This was the same for the return. When we called thirty minutes before arrival we were told to go to mid term car park ( either a 15 minute walk to the terminal or a 10 minute bus ride!) This was the same on return. We paid for meet and greet and this is not what it was. I pointed it out to the driver and he just shrugged his shoulders. Do not use this company - you might as well just pay for mid term car park as it’s much cheaper. I would like my money back but I don’t have a hole in hells chance
Middle man business
Middle man business. I will be avoiding at all costs.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








