Returned from holiday and despite having to wait over 2 hrs and being continuously lied to, the car could not been delivered due to no drivers being available. Had to get a taxi to where the car was p... Mehr ansehen
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Das sagen Bewerter
I booked meet and greet with Fly Away Parking Gatwick through Compare Parking Deals and it was a disaster. I waited over 2 hours to get my car back and the person on the end of the phone continually l... Mehr ansehen
I was travelling with my 3 children to Barcelona when I called 30 minutes ahead as requested to be speaking to a lady who speaks very little English and was unclear! She then hung up! After se... Mehr ansehen
Absolutely a SCAM! AVOID!! We booked the 'meet & greet' service and finished payment through their website. We called hundred times to the number which provided by Compare Parking Deals, but... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We take the pride for our customer service as we deal with queries and complaints professionally and promptly always. we visit car parks personally to ensure the security measures. For our customers piece of mind we make sure that parking operators insu...
Kontaktinformationen
Saint Joan Close 44, RH11, Crawley, Vereinigtes Königreich
- www.compareparkingdeals.uk
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Complete Rip Off
Returned from holiday and despite having to wait over 2 hrs and being continuously lied to, the car could not been delivered due to no drivers being available. Had to get a taxi to where the car was parked off site to collect. Attempted to complain but phone numbers are not answered or non existant. DO NOT USE THESE PEOPLE. Complete rip off and should not be allowed to operate.
Fly Away Parking Gatwick untrustworthy and terrible experience
I booked meet and greet with Fly Away Parking Gatwick through Compare Parking Deals and it was a disaster. I waited over 2 hours to get my car back and the person on the end of the phone continually lied about when my car would be returned.
AVOID AVOID AVOID
We arrived at Gatwick and although we had car park charges included, the driver said he wouldn't give us back our car or let us go until we paid him £8 car park fees. He said we can claim it back from them after. We had to catch our flight so we had no choice but to pay. On return we waited an hour an half for our car to be delivered back to us so we could go home, with a 9 month old 7 a 2 year old in tow who were both tired!! We called them numerous times to see where the car was. They were rude and finally turned up and said we had to pay another £8 to leave. We had to get the babies home and there was no one answering the phone. 'Claim it, claim it, nothing to do with me', he said. I have emailed and called the number so many times and still no reply. THE WORST service ever and ripped me off.
Provider awful (ipark) lied
Provider awful (ipark) lied, didnt pay for the short stay fee having said they had. Dropped car off on a different floor purposefully and left key on wheel, said they would stay when I said I needed to speak to them. Agreed and unsurprisingly gone when I got to the car. Neither ipark nor compare parking deals have responded. The latter is as bas as the former and a previous iteration looks to have been dissolved. I presume this one will go the same way. Dont touch with a barge pole.
They lie
Told me 30 minutes - then 45 - then an hour. They told me car park 6 level 4 but lied that 4 was shut - it was actually so busy!!!! - so left it in 3 but didn't tell me.
AVOID or Report - bogus offsite parking
AVOID or report to Stansted security, and your bank. This is NOT meet & greet short stay parking at Stansted Airport. It's missold and most likely a scam. Staff have no ID and operate under false names, multiple mobile phone numbers (most of which are unreachable for long periods, good luck not missing your flight because of it). On arrival they ask you to park in a disabled bay(?!) in one of the short stay car parks. They come and collect your vehicle in person and drive it offsite (making you pay the entry/exit charge on top).
Their comms involve multiple company names - Travel Extra Deals Ltd, Compare Airport Parking, SC Parking Services Ltd, and email addresses that don't correspond with any of these company names.
I was about to report them to the police for stolen vehicle after waiting nearly 1hr with two tired kids for my car to be returned to a car park I had not booked it for (further distance than the one booked), after multiple calls to a mobile number was strung along by different people. Went on hold when we started recording the call. Noticed mud/dirt on the car that wasn't there on drop off. Absolute scammers. And if this is barely legal then their customer service is at minimum absolutely appalling.
Currently on hold to Stansted Airport to see if any additional fines have been logged using my reg plate during my holiday, and I will be reporting to my bank for missold services.
Rude and unprofessional
I was travelling with my 3 children to Barcelona when I called 30 minutes ahead as requested to be speaking to a lady who speaks very little English and was unclear! She then hung up! After several calls back. I was directed to the wrong designation despite me repeating back the given instructions and i occurred a 15 car park charge.
I was told once I reached the correct drop off zone the driver would be 5 minutes after several calls every 5 minutes with empty promises they arrived 28 minutes later resulting in a £95.00 parking fine and just making out flight.
The service i received was rude and unprofessional. The stress and anxiety this company put myself and my 3 children was appalling.
Despite several written complaints to different email addresses I have been given not one person has replied!!!
DO NOT USE THIS COMPANY.
NEVER book with this website
NEVER book with this website - the company they 'recommended' never turned up for our stansted collection. Customers we stood with had been waiting 3 hours for their car to be dropped off.
We had to dump our car in order to fly - so a huge charge will greet us on our return to the UK
The specific company we booked with were called 'Stansted meet & greet' obv vague title to avoid too many reviews their number is 07907658823
NEVER US THIS SITE - with 30 mins notice of drop off we waited for 50 minutes and they answered the phone once. THIEVES and this site does not vet any businesses they promote
SCAMMERS!!! AVOID!!!!
I booked airport parking through Compare Parking Deals and was assigned to LGW Executive Meet & Greet (linked to iPark Gatwick). What followed was one of the most stressful and unprofessional experiences I’ve ever had.
We called 15 minutes before arriving at Gatwick as instructed and were told to go to Car Park 6, Level 5. Naturally, I expected someone to be there ready to meet us and take the car. Instead, no one showed up. I had to call again to ask what to do, and was told to just park in any space and someone would come to collect the keys.
We waited 10 minutes — nothing. Called again — “someone is on the way.” Another 10 minutes passed — still nothing. We were now at risk of missing our flight, and the lack of urgency or professionalism was shocking.
Eventually, a random man appeared out of nowhere to take the keys. He had no uniform, no ID, no paperwork, no receipt — nothing to prove he was legitimate. We were extremely uncomfortable handing over the keys and only did so because another customer nearby confirmed he had taken theirs too.
The real nightmare started when we returned from our trip. We called to have the car delivered back and were told, unbelievably, that they had LOST OUR KEYS. We were asked if we had a spare key with us. Apparently, our key had been left in another car that was now on its way to Bristol.
At this point, I completely lost trust. I asked for proof that they even still had my car. After multiple calls demanding photos, they were dismissive, rude, and repeatedly hung up on me, telling me they didn’t understand why I was worried and that my car was “safe.”
They told me to get a taxi home (I live 2 hours away) and said they would reimburse me — which I had zero confidence in. I was then told my car might be delivered the next day or they’d “sort a replacement key.” I gave them until 12pm the following day.
The next day — still no key. After pushing them, I finally got the location of my car: it was sitting in a field at The Greyhound pub in Crawley, with no visible security, among many other cars. I had to go and collect it myself — and I am STILL without my key.
Communication has been appalling. Every time I call, the “manager” is unavailable. I’ve been told I’m “p****** them off” by calling and even told not to “f****** call again.” This is how they treat paying customers.
I strongly believe this operation runs under multiple names, including Secure Park and Gatwick Premium Parking. They all share the same phone number and identical instructions. This feels like a coordinated scam operation.
I have reported this to the police, Action Fraud, and Trading Standards. After reading other reviews, it’s deeply concerning how many people are experiencing the same issue — especially “lost keys.” It raises serious questions about what is happening to customers’ vehicles.
Avoid at all costs. This company is not professional, not secure, and not trustworthy.
Scam
Scam - avoid at all costs.
They allow completely unregistered con artists to advertise on their site.
Absolutly awful service of Meet & Greet…
Absolutly awful service of Meet & Greet at Stansted. They turned up late when we tried to drop off the car and then made us wait over an hour for it to be returned after our trip. There was no appology and the driver left his lunch rubbish in the car!
DO NOT USE!
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! I paid for a meet and greet service at Gatwick but the driver wasn't there when we arrived. Actually he was in the car park but speaking with another family who were also waiting for a driver. It was total chaos. I eventually got through to the office and was told the driver was there. I identified him from the description and handed over the keys. He had no ID, no uniform, so we had to trust it was the right company or we risked missing our flight. On our return I called the office to let them know we'd landed and they told us to wait in the car park. We waited for an hour and nobody turned up with the car. I finally managed to speak to someone and they told me the car had been left 'in Row E' and the key was on the tyre!!! It had been there for over half an hour - The price quoted does not include the parking tickets on arrival or return so you will have to pay at least £16 more than the quote - beware!
DO NOT USE - incompetent & used & damaged my car
Please do not use this fraudulent company!!
They were over 2 hours late returning my car to Gatwick south terminal, and then are disgracefully rude when you call them and then they just ignore your calls.
I was with my young daughter and I told them this to which they did not care.
My car arrived 2 hours late and this was only after I threatened to report my car stolen to the police.
When my car arrived it has been used for 77 miles and my alloys were completely scratched, my boot had been riffled through and I found a child's primark hoodie on my back seat.
Called them to complain and I got told to f u c k off by a woman who thought she was some kind of rude girl.
The drivers stink of unprofessional street boys, who have no idea about customer service and talk to you like you are a teenager on the streets.
Disgusting service and clearly not fit for service. After 3 days, I am still trying to make a complaint and get answers but they just put the phone down.
There were 5 other families all waiting more than 2 hours for their cars while I was waiting in the car park so clearly not a one off.
Absolutely incompetent company
Absolutely incompetent company
Not a meet and greet service. Damaged my car upon collection.
Bad customer service and rude drivers
Do not use them
Do not use, bunch of scammers!!!
As the rest of the reviews, we had an awful experience with this company and the company we booked through them too (Skylink parking.co.uk) We had been away for 1 week and in our return we find out they lost the key to our car on Saturday, the day we returned, (or whenever they "lost" it) so after waiting nearly 4 hours for them to find it, they suggested to take a taxi home and they will return the car as soon as they find the keys. We reluctantly did so after receiving a text confirming they'll pay for the taxi home. We had no other option really as we had a 2 year old and im 5 months pregnant. The taxi cost was £200, and they promised to pay the whole fare (believe it when I see it)
When we call first thing Sunday morning they had miraculously found the keys and promised the car will be delivered as soon as they find a driver. Afternoon came and the car was still not returned. During this time we had been calling to check on status as we didn't believe them. They then threatened to not return the car if we kept calling. They hang up the phone on us numerous times, laughed and shouted at us too.
They then promised the car will be delivered Monday morning. When we called Monday morning they gave us the fake name of Scott Murphy and promised...again... to return the car by the afternoon. At this point I called Compare Parking deals to see if they could help. He seemed really helpful and called the company while I was on the phone and told them to deliver the car as soon as possible etc etc...Skylink parking promised him they'll deliver the car by no later 9pm on Monday. We called at 6pm to check, company said "yes, someone is leaving at 7.30pm to get to us by 9.30pm latest".
When we called again at 8.45pm they said no one is free to take your car it will be tomorrow!!!!! At this point I called Compare Parking deals again and spoke to RAJ the person in the booking company that promised me that they will deliver the car today (Monday). He calls them again and again, finally gets hold of them to be told that they promise the car won't be delivered tonight...what a joke!!! I knew that already! Thanks for that help....not!!! RAJ keeps saying that they (Compare deals) are a reputable company and nothing to do with Skylink parking, which I have proof they're not.
So it's Monday night and they have had our car since Saturday, they've had the keys to it the whole time as they were misplaced, so they are holding our car there for no reason.
Please avoid, I wouldn't want anyone to go through the stress this is causing us, specially being pregnant. And also, as we can just travel down to Gatwick and ask for our car as they won't tell us where they are based. So absolutely certain they don't keep the cars in a safe place.
PLEASE AVOID!!!!
Avoid Parking deals Ltd like the plague
Parking deals Ltd are definitely the worst company I have ever had the misfortune to come across. I turned up at Gatwick having rung them 25 mins before my arrival and saw a family waiting. They had been there an hour and a half. This company only brings your car back when someone else is dropping theirs off. They block your number don't answer the phone are rude and they hang up on you. When I rang to collect my car I waited 95 minutes and when I was able to get through I was fobbed off with the car is in traffic and would be there in 5 mins. It's terrible avoid like the plague. There telephone numbers are 07707675611 / 03333394247
So please never use this company
Absolutely dreadful service. CRIMINALS
Absolutely dreadful service. Very late to collect the car on drop off (we went to check in and then came back) and had to pay £11 parking ticket as a result. Told number of different stories/lies as to where driver was each time we called.
Same thing on our return, called them an hour before, half an hour before and every 5 mins after the 30 minutes ETA was up and again excuses. Totally unreliable: there’s a reason they’re cheaper than the rest and you get what you pay for. Will never use again. One star is too generous.
UPDATE: since writing the above we’ve discovered that they’ve had an accident in the car with damage caused to the front left wing of the car. Also a set of jump leads were left in the car. God knows what they’ve been doing with the car whilst we were away.
Do not use
Do not use.
Trying to call but no answer, sent messages and no response.
Very pleased this is before my arrival and so I won’t have to hand my keys over to this company.
Do not use not a good service also cost more than you think as you have to pay extra £12 at the airport
Do not use - we had to wait 20 for them
To meet us to pick the car up despite me ringing them 30 mins prior to our arrival and then 10 mins, when we arrived in Manchester I called them to advise we had landed was told to call back when in the car park had to then wait a further 15 minutes you also have to pay additional £12 to get in and out of the car park. The drivers don’t look the smartest just look like they’ve come out of a club. Next time I will be paying the extra to park at T1 car park.
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!! BE WARNED!! STILL GETTING PARKING TICKETS AFTER THEY USED MY CAR DOING AIRPORT RUNS !!
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