Business Waste Bewertungen 

Business Waste have been great, we had an issue with a supplier becoming unreliable and untrustworthy, Niamh in particular has been my point of contact and my preference for future communications, she has gone above and beyond in trying to resolve our issue, resulting in changing providers. Very happy with the level of service received. Keep up the good work.

Used this company for several months and I'd must say the customer service is exceptional. They sort out issues quickly letting you get on with more important things. Dealt with Daniel today. Thanks again.

10/10 again for Business Waste. These guys rule the world with their outstanding, consistent, friendly and professional customer service. Everyone in their team has surprised and impressed me with their positive attitude, helpful approach and genuinely fantastic customer service. This time it was Aleks who came to sort out the handover of keys to ensure waste got collected. Thanks again for everyone in your team for a consistently great job!

Grace White assisted me in collating some information I required for my head Office. She was fantastic

Evie offered great customer service. She dealt with our issue very promptly and kept us updated throughout the whole process via emails and calls. Really happy with the service provided.

Thanks so much to Sam May for all his help assisting with an office move and the stresses that come with it!! He was patient, understanding and more than willing to go the extra mile to help. Thanks so much Sam

I have been using Business Waste for 2 years and so far have had no issues if any late pickup or anything will be rescheduled always the let me know with some options to resolve it, I really would like to thank Declan who's at the customer service has always been welcome and very helpful when I've had questions or any assistance for our service, always kindly to help. Very satisfied , I do recommend it to any business owners specifically for small businesses. All the best

Very friendly,easy and fast service. thank you Evie :)

We have used Business Waste to deal with our waste for several years now and cannot recommened them highly enough.
Their rates are very competitive and they cover all types of business waste, including food, recycling, sanitary and general.
I have found their staff to be friendly and knowledgeable, and they always go the extra mile to keep us in the loop.

Niamh responded very quickly to my query, and resolved the problem right away. She followed up by email and then by phone. Thank you, Niamh!

Excellent company.
Highly recommend these guys. Easy to get through to them by phone and email. Any issues and they are onto it straight away and follow problems through until resolved.
With special thanks to Melissa for your outstanding customer service in handling my recent enquiry.

Aleks was extremely helpful in contacting the depot to establish why they were not accessing the site claiming it was locked up when they in fact in possession of the codes. His persistance has resulted in credit notes being issued for which I am extremely grateful

We’ve used Business Waste for our clinical waste collections at Bespoke Body Art in Grimsby and recently got in touch to ask if our pricing could be reviewed.

Izzi was absolutely lovely to deal with from start to finish. She was friendly, professional and really helpful, and most importantly she actually took the time to look properly at our account rather than just giving us a standard response.

She came back with a much more competitive arrangement that will save us a significant amount over the year, and I really appreciated the effort she made to retain our business.

It’s refreshing to deal with someone who listens, communicates clearly and genuinely tries to find a sensible solution.

A really positive experience, and a big thank you to Izzi personally for handling everything so well.

Really happy with the service provided by Jessie. We missed a collection, and she went out of her way to make sure it was rearranged for another day.

We’ve been using this company for several months now and couldn’t be happier with the service we’ve received.

Would highly recommend!

What an excellent service. The customer service is outstanding. I had some issues with my waste, I was far too busy to call about it so was going to make a trip to the tip however Grace Goudge called me and rearranged the collection.
Absolutely outstanding experience, genuinely so so grateful, thank you!

Some of the best customer service I've ever received. Very helpful and friendly staff at the other end of the phone. If I could give 10 stars I would! Definitely recommend.

Set up of our account was easy and straight forward. Information is transparent and they do seem to get some of the best deals for waste.

What has impressed me most however is the aftercare. I have had frequent check ins with our account manager to ensure everything is going ok. If there ever is an issue, the response to this is always prompt and the communication is excellent. I would like to particularly mention Melissa Hughes.

Absolutely outstanding customer service from Evie Bailey and Jennifer Merry!
I honestly cannot praise Evie and Jennifer enough for the way they handled my situation. From the very beginning, they were incredibly helpful, professional, patient and genuinely kind. Communication was excellent throughout — I was kept informed, my concerns were listened to and I always felt that they were doing everything possible to find the right solution.
What impressed me most was the personal approach. I never felt like I was just another customer or another case number. Both ladies took the time to understand the problem, responded promptly and made what had been a frustrating situation so much easier to deal with.
Evie Bailey and Jennifer Merry are a real credit to Business Waste and a perfect example of what excellent customer service should look like. It is very rare these days to receive this level of care, communication and commitment.
Thank you both so much for all your help it has been genuinely appreciated. Five stars are very well deserved and I would happily give more if I could! ⭐⭐⭐⭐⭐
Highly recommended!
Ania
Measham Pizza hub

Have had great experience with Business Waste since moving our waste contracts to them in January 2025. Claire in particular has been a great support to our account and always goes above and beyond to assist us.

I couldn't recommend Business Waste enough. When they say "we'll sort it" they mean it.