Waste managed have been absolutely fabulous. I haven't yet started with them but I MUST give a huge thank you to Paige who has made everything effortless!!! Clear communication, made a reasonable pl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I signed a contract with your company one month ago, and £106 was taken from my account. However, no one has come to collect the rubbish as agreed. On the last occasion, I was told to leave the rub... Mehr ansehen
Unternehmen hat geantwortet
After one call with Kieron P sharing and clearly explaining the details, it was a simple decision and process to set up a waste management service for our holiday let. Other competitors were more cost... Mehr ansehen
Unternehmen hat geantwortet
Easy conversation, Explained everything necessary for what I needed. I spoke with Bobbie and we had everything sorted within the hour. well happy with my service. thanks again
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management. We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.
Kontaktinformationen
41-51 Grey Street , NE1 6EE, Newcastle, Vereinigtes Königreich
- 03333445477
- complaints@wastemanaged.co.uk
- wastemanaged.co.uk
3.9
Gut
11’113 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I recently went through the process of…waste contract
I recently went through the process of setting up a waste collection contract with Waste Managed, and overall the experience has been positive so far.
The team provided clear information about the service, including bin options, collection schedules, and contract details. Communication was prompt and professional, which made the process straightforward and easy to follow.
I also appreciated that everything was explained clearly before moving forward. The only concern for me is that the pricing is slightly on the higher side, but I am currently discussing options with them.
Overall, they seem reliable and well-organised, and I feel comfortable proceeding with them pending final confirmation.
20. April 2026
Bewertung ohne vorherige Einladung
I spoke to Tom and he helped me lovely…
I spoke to Tom and he helped me lovely and very very helpful couldn’t get better customer service
20. April 2026
Tom was very thorough and helpful…
Tom was very thorough and helpful without taking forever to set me up for clinical waste management.
All sorted within 10 minutes and very professional throughout.
20. April 2026
My first time ordering waste been
My first time ordering waste been. Thank you for your kind and friendly patience
20. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Set up experience was very easy
Set up experience was very easy, was sorted with contract and payment taken less than an hour after my original enquiry, gentleman on the phone was polite and helpful
20. April 2026
Antwort von Waste Managed
Dear Cerys,
Thank you for taking the time to share your experience with Waste Managed. We are pleased to hear that your set up process was smooth and efficient, and that our representative was able to assist you in a polite and helpful manner.
At Waste Managed, we strive to provide our customers with a seamless and hassle-free experience, from initial enquiry to contract confirmation and payment processing. We appreciate your feedback and are delighted to have been able to meet your expectations.
Should you have any further questions or require assistance in the future, please do not hesitate to contact us.
Thank you once again for choosing Waste Managed.
Warm regards, Team@WasteManaged
Jake is very helpful and solved out our…
Jake is very helpful and solved out our issues quickly. Thanks
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Waste Managed
Dear Ruo,
Thank you for taking the time to leave a review for Waste Managed. We are delighted to hear that Jake was able to assist you effectively and efficiently in resolving your issues. Your positive feedback is greatly appreciated.
If you have any further questions or require assistance in the future, please do not hesitate to reach out to us. We are here to help.
Warm regards, Team@WasteManaged
Customer service sales rep was great
Customer service sales rep was great. Bin delivered but instructions not followed
No Call no key for the bin and still waiting for it. Have bought my own key. People on the ground have to follow suit.
13. April 2026
Antwort von Waste Managed
Thank you for your review and the kind words about our sales team.
We're sorry the delivery fell short — you should have been notified of the delivery date and a key should have been provided, and we apologise these weren't completed. Our team has already requested that a key is provided to you as a matter of priority.
We appreciate your patience and your feedback helps us address exactly these kinds of issues.
Warm regards, Team@WasteManaged
Very professional service from the…
Very professional service from the outset, highly recommended
8. April 2026
Antwort von Waste Managed
Dear Ian,
Thank you for taking the time to leave such a positive review of Waste Managed. We are delighted to hear that you found our service to be professional and highly recommended.
We strive to provide excellent service to all of our customers, and it is always a pleasure to receive feedback that reflects this. We value your recommendation and look forward to serving you again in the future.
If you have any further feedback or suggestions, please do not hesitate to contact us.
Warm regards, Team@WasteManaged
great service
great service, drew knew exactly what we needed and provided an excellent solution to our office space.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Waste Managed
Thank you for your kind words and positive feedback. We are delighted to hear that you found our service to be great and that Drew was able to provide an excellent solution for your office space needs. If you ever require any further assistance, please do not hesitate to contact us.
Warm regards, Team@WasteManaged
Easy conversation
Easy conversation, Explained everything necessary for what I needed. I spoke with Bobbie and we had everything sorted within the hour. well happy with my service.
thanks again
17. April 2026
Antwort von Waste Managed
Dear Tammy,
Thank you for taking the time to share your positive experience with Waste Managed. We are thrilled to hear that Bobbie was able to assist you efficiently and effectively, ensuring that all your needs were met promptly.
At Waste Managed, we strive to provide excellent customer service and are pleased to know that you are "well happy" with the service you received. We will make sure to pass on your kind words to Bobbie and the rest of our team.
If you ever have any more questions or require further assistance, please do not hesitate to contact us. We truly appreciate your feedback and look forward to serving you again in the future.
Warm regards, Team@WasteManaged
I signed a contract with your company…
I signed a contract with your company one month ago, and £106 was taken from my account. However, no one has come to collect the rubbish as agreed.
On the last occasion, I was told to leave the rubbish outside for collection, but no one arrived. As a result, I received complaints from neighbouring shop owners and had to take all the rubbish back into the shop. I also had to book a van to transport the rubbish to a recycling facility at my own
25. März 2026
Antwort von Waste Managed
Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.
Kind regards, Team@WasteManaged
Antwort von Waste Managed
Dear Richard,
Thank you for sharing your positive experience regarding Waste Managed and mentioning the helpfulness and politeness of Jamiel. We truly appreciate your feedback and strive to continue providing excellent service to all our customers.
Warm regards, Team@WasteManaged
Incredibly poor service
Incredibly poor service. Bin never tuned up. Billed me more than the agreed price. Refused to refund me.
DONT USE
In reply to their reply below.
Clearly you don't take this seriously as you've ignored all my emails. The only time I got a response to this was leaving you a one star review here
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Waste Managed
Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.
Kind regards, Team@WasteManaged
Good Communication and responses to my…
Good Communication and responses to my questions.
10. April 2026
Antwort von Waste Managed
Dear Lee,
Thank you for taking the time to share your feedback on Waste Managed. We are delighted to hear that you found our communication and responses to your questions to be positive.
Should you have any further inquiries or require assistance, please do not hesitate to contact us.
Warm regards, Team@WasteManaged
Do not use, look elsewhere!!!
We’ve had a very poor experience with Waste Managed.
The setup process was smooth and the sales side was responsive, but once the contract was in place, the level of service dropped significantly. Missed collections have not been a one-off, they’ve been a regular occurrence over the past two years of being in contract with them.
Over that time, we’ve dealt with repeated issues, poor communication, and very little accountability unless we chase things ourselves.
Over the past month in particular, we’ve been extremely diligent, bins out correctly, on time, every scheduled collection. Despite being told that collections can be tracked and verified through their system, we are still left with a full bin.
What’s unacceptable is the shift in their position. We were originally told that tracking would be sufficient proof of service. Now, despite their own system supposedly confirming collections, we are being asked to provide photo evidence. In effect, this means we are being treated as if we are not telling the truth, despite following everything required on our side.
It’s very difficult to have confidence in a service where their own tracking data doesn’t match reality, and the burden is then pushed back onto the customer to prove otherwise.
Being tied into a contract while dealing with this level of inconsistency makes the situation even worse. A basic waste collection service should not require this level of effort or dispute to function properly.
Overall, this feels like a company that focuses on securing contracts, but struggles with delivery and accountability once you’re signed up.
What makes things worse is the recent increase in prices, an increase we can understand but a reduction on service or a reduction on an already poor service is unacceptable and cannot be blamed on anything other than incompetence and laziness.
Now they want me to sign a contract that I have been moved into, apparently informed by email, even though we are having issues. The call handler may as well have laughed and said "oh well, you're in contract for another year now"... Would not recommend.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Waste Managed
Dear Mark,
Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.
Kind regards, Team@WasteManaged
It's straight forward .
17. April 2026
Antwort von Waste Managed
Thank you for sharing your feedback on Waste Managed. We are pleased to hear that you found everything to be straightforward. We strive to create user-friendly solutions for waste management, and it is rewarding to know that we have met your expectations.
Should you have any further questions or require assistance, please do not hesitate to reach out to us. We appreciate your business and remain committed to providing you with great service.
Warm regards, Team@WasteManaged
Very helpful!
14. April 2026
Antwort von Waste Managed
Thank you for taking the time to share your feedback on Waste Managed. We are delighted to hear that you found our team very helpful. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Warm regards, Team@WasteManaged
Dean was fantastic!
Dean was fantastic! He sorted our bin needs out super fast, I can't believe we're so excited about getting a new bin! Thanks for everything Dean
16. April 2026
Antwort von Waste Managed
Thank you for taking the time to share your experience with Waste Managed. We are delighted to hear that Dean provided you with fantastic service and swiftly addressed your bin needs. It's always a pleasure to know that our customers are satisfied with our products and services.
We appreciate your kind words and thank you for choosing Waste Managed. If you have any further questions or require assistance in the future, please do not hesitate to contact us.
Warm regards, Team@WasteManaged
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