I signed up for a second subscription after a trial subscription finished at the beginning of the year. We liked it initially but its been quite hit and miss and the last 3-4 magazines we have had hav... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We attended the BBC Good Food exhibition in June at the NEC and whilst mostly it was excellent, we were very disappointed with the food served in the subscribers restaurant area. My wife had the lamb... Mehr ansehen
Took out a yearly subscription. Took a while for first magazine to arrive but enjoying receiving them now. Mainly use the app to find a recipe, very quick and easy and have enjoyed lots of different f... Mehr ansehen
Wouldn't even give it one star but unable to rate as zero stars. Take weeks to answer give completely obscure answers or tell you there's an issue with no time resolution. Worst service I've ever expe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Good Food has been the home cooks’ choice for over 35 years. It’s the UK’s most popular food media brand with goodfood.com reaching over 50 million users. Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine and digital edition; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts. Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.
Kontaktinformationen
Vereinigtes Königreich
- www.bbcgoodfood.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 12 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Good value
I'm delighted with the service & contents of Good Food magazine.I've tested quite a few of the recipes on my family with great results.
Good selection of recipes but sometimes…
Good selection of recipes but sometimes getting a bit silly with just throwing a few random things together and calling it a twist on a classic
Very good and useful recipes
I wanted a subscription
I wanted a subscription. Tried several times on line & by fon. Impossible. In the end I gave up & I won't bother again.
Great
Joined Good Food using an offer and I love it. Both the app and magazine are great. Tried so many new recipes and will repeat most of them. Husband and granddaughter enjoy them too.
The app is great for putting in some ingredients you want to use and it will give you recipes containing them. So helpful.
Terrible customer service
Terrible customer service. Far too slow and completely unhelpful.
Not much to be inspired by in recent GF
I signed up for a second subscription after a trial subscription finished at the beginning of the year. We liked it initially but its been quite hit and miss and the last 3-4 magazines we have had have been really boring. There is far too much advertising, which makes it look more and more like those free magazines you get in the supermarket and just not enough interesting recipes. It seems everything is a slight variation of recipes that we have seen before, not many fresh and new recipes. I'll not renew the subscription anymore.
Interesting articles.
Interesting articles. One recipe plus photo takes 2 pages. More recipes and less waste of space needed.
Great recipes using in season produce
Great recipes using in season produce. Easy to follow recipes that give good results.
Great recipes
Took out a yearly subscription. Took a while for first magazine to arrive but enjoying receiving them now. Mainly use the app to find a recipe, very quick and easy and have enjoyed lots of different foods we wouldn’t normally eat. Look forward to going through the magazines properly when time allows. Worth the subscription cost, happy 😊
Excellent choice of recipe's.
I just love the good food magazine
I just love the good food magazine, so thought incase I miss a month I would have a subscription.
I like the seasonality of the recipes
I like the seasonality of the recipes, and a clear drive to find new methods and ingredients/flavours. I would like more than just a nod to gluten free though
Great variety of recipes
Great variety of recipes. And helpful techniques. I like that there recipes to suit for every level of skill
Your magazines are brilliant
Your magazines are brilliant. So many great recipes and various other topics are covered. Great value for money.
BBC Good Food Exhibition
We attended the BBC Good Food exhibition in June at the NEC and whilst mostly it was excellent, we were very disappointed with the food served in the subscribers restaurant area. My wife had the lamb which was mostly fat and gristle which gave her a mild case of food poisoning. Add to that despite the meal supposedly costing £35 per person, with a £10 discount for pre-booking, the bill was £91. My mathematics may not be wonderful, but I think that's an overcharge of £41. Never again!!
Unbelievably slow and unhelpful customer service
Bought a magazine and online subscription for my wife in May. Couldn't get online account to link to subscription. Asked for help on 4th June. Still have no resolution 3 weeks later. Takes ages to get a reply. And the replies don't seem to actually read the problem you're having, just copy and paste generic email templates (delete app, log out log in etc).
Pretty terrible to be able to buy an online subscription but not use it
What a disappointment, don’t waste your money
What a disappointment! I’ve used BBC Good Food for years… for free. Now that I’ve taken advantage of their £4.99 for a year’s subscription offer, I really wish that I hadn’t bothered! Gone are the good mix of English and exotic recipes that my family and I have enjoyed for years - an example; I wanted to make a spicy minced beef dish, but all BBC Good Food had to offer was a veggie-mince version, with couscous! Isn’t it funny that now, not only do you want to charge us for your recipes, you want to also dictate what we do and don’t make - it’s that BBC attitude again! By all means add to the available recipes, but don’t take others away from your customers. Stuff your ‘political correctness’ I will go elsewhere.. if I can ensure that you don’t automatically take payment from me next year, it’s worth cancelling my bank card just to prevent this. No wonder everyone has lost faith in the BBC.

Antwort von Good Food
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







