Baggagefactory Bewertungen 

Product exactly as described, extremely fast dispatch, great job.

I am trying to find a right balance between overlooking the level of immense discomfort I had last week because of the delivery issues from DPD, their courier, and the quick willingness of Baggagefactory in resolving the issue when I raised it up.

I won't say I had an initial good experience but the ending is fair. Regards.

Slight mistake in sending wrong colour luggage ordered, but sorted straight away, sent correct colour and picked up wrong colour. Cases are fab and great service. These things happen, but it’s always a sign of a good company when they recognise their mistake and sort out straight away with no fuss. Thank you again!!

I love the Hemel store, staff are always helpful and friendly. After purchasing a matching tote bag I arrived home and showed my Daughter who wanted one too. I ordered it online for free delivery and gained a discount too.
Always had great quality items from there too.

As expected, decent price and delivered on time.

Fast delivery, the bag is superb quality, plenty of space and pockets excellent waterproof material

Prompt service and excellent customer service when DPD failed to deliver

Quick and easy to order and delivered

Excellent case lovely colour carefully packed and promptly delivered

Speedy delivery and fab looking case. Yet to trial.

Very pleased with the case, delivered as requested.

Very helpful staff at Trentham shop. Great range of bags to view but didn’t have the size we wanted. Ordered online and had great service and communication from baggagefactory.

Product was great and just what we wanted. However there delivery contractor was not good. They gave us a date when it was coming. We changed our arrangements they gave us a time then cancelled delivery. Next day they said it would be at a time we changed our arrangements only for them to change the time.

We like the suitcase as we have had two before. However delivery communication was poor. Plus as third time customer a small discount would have been good but non of the codes we had worked.

Speedy delivery and the shopping trolley was just as described.

good delivery and on time use the case all the time

Great colour scheme which fits my role as Volunteer Park Ranger

I actually had this delivered to a friend that will be bringing it to me! I bought the smaller one in the store and loved it so had to get the next size!