Asda Bewertungen 

This company could not care less about its customers, trying to get your money back is horrendous, trying to get them to do anything helpful, kiss it goodbye, they are like scammers and to make matters worse they've gone into partnership with another scamming company, Just eats, their 60% off veg offer re asda. No food delivered from my order 921451014, £28.91. Food all from Asda Wyke Bradford. Asda have said the refunds have nothing to do with them. Just Eats deals with it. Just Eats wont refund, because they say the driver showed, where is my order then? Where's my money Asda? You got paid for food from your supermarket, food not received. Nothing but a scammers in league with scammers.

Did my online food shop and was charged twice!!! Asda have accepted it’s their error but have refused to refund me and told me to open a dispute with my bank. Which I have. which takes 7 days before they get back to you. It was taken on 26/7/26 and I’m still waiting. Offered a poxy 10 pound voucher online???? Do they really believe I will shop at Asda again after this???
I am furious. over 200 pound for a 100 pound shop. Yup Asda price alright!!!! And yes the money was taken twice It’s not pending they charged me twice!!! Beware absolutely shocking trying to get my money back 😡😡😡😡😡

Raised a very serious product quality issue. I've spent a huge amount of time on this, sending the foreign body back to Asda and so forth, only for someone called 'Leanne Telford' from the 'Product Quality Team' to come back to me and then basically just ignore me. She's received the item back and done absolutely NOTHING with my complaint. It's disgusting and revolting customer service, especially over something which affects a child's product, and given the fact this could have literally killed a child, had it been in the wrong hands.

I've chased and chased via email and telephone calls since (this was over two years ago!) and you go through to a load of useless 'workers' (if you can even call them that) in a call centre overseas. They do not understand a word you say, you phonetically have to spell everything out to them, they're rude, unprofessional, condescending and just 100% frustrating.

I've spoken to someone (as an example!) today called Sukhdev and he was beyond rude. I asked to speak with a Manager over 10 times, he condescendingly asked "why did you call?!" when I explained I just wanted to speak with a Manager now, as I feel I've been more than patient.

He asked me countless ridiculous questions, shouted at me when the reference number didn't work (noted how he didn't bother checking he'd recorded it correctly, and instead, it's a customer issue) and I then had to give him the affected store name FOUR times because he couldn't understand me. I even spelt it phonetically to him! Eventually, the useless man put me through to that store, and dumped the call on a store worker, who obviously had as little clue about what to do, as he did.

Absolutely abysmal, Asda. I want someone to email me back about this, otherwise I'll be taking this to Trading Standards as you're breaking the Consumer Rights Act 2015.

I had an issue with Asda September 2024 still unresolved due to change of CEO shares being sold and upgrade to their computer system. Sales of Goods Act 1979 they dont even abide by it!
Was offered a full refund for unwanted and damaged goods never received any refund!
Refused to refund to my credit card company as well.

This morning I received an unexpected call from Asda saying we owe you money it was only a delivery charge from 2024 of around £5,
I went through all of the unprofessionalism of 2024 of we will escalate this to our complaints department same jargon used 2024!
Asked me to open my account and put my bank details in I refused as GDPR no company is allowed to hold credit card details!
This has upset me once again reminding me of the trauma I went through in 2024 and still refund which is around £32!!
Asda you are a disrespectful company don’t know how you are still trading!! Your staff have been trained well just to lie .

The rewards scheme is not worth scanning, when launched it was the best supermarket one out there, but now its changed it dreadfully, Tescos is really good discounts and items cheaper than Asda roll back...Asda need to change the rewards scheme and make it worth while scanning.

Great company. Never had any issues.

Absolute insult. As a lifelong customer, I received completely rotten, decayed fruit in my order 70000068718653. Delivering hazardous waste instead of fresh groceries is a severe breach of the Consumer Rights Act. Disgusting quality control and zero respect for loyal customers. Unacceptable! 😡❌

Asda West Bridgford nightmare. Been in the last 3 times.
No cheap Bleach.
Hardly any large packs of chicken legs.
No exceptional nuts.
No hazelnut yoghurts.
The list goes on and on.
Fridges permanently broken.
Its a disgrace.
Plants at the front half dead.

I scan my asda rewards barcode every time I shop there , but these days there are no rewards. There used to be good rewards, but now its basically nothing . The odd money off , if you buy stuff you dont need , that's it . They may aswell scrap it altogether.

I would like to write a review about Asda's rewards app. I don't know how they get away with calling it a rewards app. Since the end of April I have spent approximately £1000 in Asda and not received a single penny in rewards despite logging my rewards card every time! I visited Sainsburys once and got a voucher for £6 off of a £40+ shop. I know where I'll be shopping in future.

Avoid Basingstoke asda especially when you disabled. Thay make you wait 15min for help with heavy item on bottom shelf don't turn up ask again 15mins still no one came struggling to get to cust service found manager he's excuses staff busy with home deliveries packing I fanaly got response fro him through customer services complaint apparently if I walked around shop I'd eventually find someone to help(discusting) so if you can't walk around Basingstoke asda alday and disabled then you not getting help here that it for me I'm out. Hi aldi I'm in 👋👋

I am writing to formally raise a complaint regarding a recent incident at an Asda fuel station involving a payment dispute and the enforcement company, VARS.

Due to a faulty Asda fuel machine, a transaction for £38.50 of fuel could not be processed correctly at the pump, despite my funds being available. Consequently, VARS flagged this as a "drive-off." Upon receiving the notice, I immediately returned to the Asda fuel station to settle the balance, but was directed to deal with VARS directly.

I subsequently sent 10 emails to VARS to explain the situation and resolve the matter, none of which received a reply. To prevent escalation and avoid bailiff action, I felt pressured into paying a total of £108 despite the original fuel cost being only £38.50. VARS has now stated that the case is closed.

Previous attempts to resolve this with Asda via phone, email, and social media have been unsuccessful, with the latest communication directing me back to VARS. I believe this joint process has unfairly penalised me for a technical failure on Asda's part.

I am happy to discuss this matter by phone to reach a fair resolution and request a refund of the excess fees paid.

Crazy how its so profitable and attractive to pander to the vegans with their optional dietary requirements but trying to buy a child character cake for my son with a peanut allergy and its like trying to sieve for gold on the Mersey estuary.

Staff USELESS, DISRESPECTFUL, ONLINE SITE REFUSES TO ACCEPT **YOUR** OWN VOUCHERS. TOTAL CON ARTISTS.

The rewards are trash, they used to be pretty good, id usually earn more than enough to cover my delivery costs,. I haven't earned anything in months. Total waste of time of time, especially the amount I spend on food and fuel in a month .

Bought a zen feet JML that does not work and because did not get a receipt neither Asda or JML wants to know. Asda just lost another customer. They should be able to provide a receipt the following day. No help from anyone!

Esther at Canford Heath, Poole was fantastic, happy and help me an oldie to get air in my tyres. Thank you.

I have deleted my rewards card for Asda ,it was taking up space on my phone for no reason
Asda rewards? Pointless we have spent over £1,500 in the last few months on shopping and not got a single penny nothing at all, it's now spend over so much on such a thing to get so much off, absolute joke it's a gimmick that's stopped without many people realizing untill now , waste of space

ASDA pharmacy. I travelled up from London having previously notified my local ASDA pharmacy in Roehampton that I required my repeat prescription, but did not know if I would be in Roehampton or Hull when I needed to collect. I had my NHS number with me. When I went to the counter in Hull (is it Hessle Road, Beverley Road?) Not far from Anlaby. Anyway, I expected to give my details and pick up my prescription next day. The pharmacist and assistant were on hand and told me that they will prepare it right away. What an impressive service! Well done Asda! Well done Asda pharmacy. A ten - fifteen minute service from arriving in store. A very efficient and well connected service from London to Hull. Thank you. Great customer service delivered with a smile.

ASDA Tollgate Rd, Beckton E6 5JP staffs are extremely arrogant and rude.