Asda Bewertungen 

Here we go. We did a small shop in the Bodmin Asda and then went upstairs for coffee. We asked for toasted tea cakes and were told there would be a 30 -40 minute wait -to toast 2 buns!! I queried this and was told its strictly first come first served. There were only 4 tables being used, one of which the people already had their food. So we decided to get a cold drink but the cooler had a sign saying out of order. Anyway, we settled for a Danish bun and a coffee abd sat down at a table. The table had sugar spilled on it.
There was 1 young girl serving and I assume 1 person in the kitchen.
Surely Asda, with the amount of profit you make you could afford another cafe employee. It's school holidays so a student would cost £8 an hour!
Then
to the lift, the "door close" button was missing, just a hole with a circuit board sticking out.
Outside, the rail near the ground along thr front window is broken and the ends are jagged.
What has happened to the maintenance of your store? It's looking very run down.

I’d just like to take this opportunity to thank both Shelly & Tina in the Asda gift card department for everything they did for me during a very troubling time. I had my email accessed without my knowledge and had two gift cards used without my knowledge. Not only did ASDA replace the cards despite the fact this was no fault of theirs but the way I was treated and spoken to by the lady’s in the office was nothing short of remarkable. They were both understanding and compassionate as I’m sure they could tell how flustered I was. Dealing with this was scary to say the least, however having the pleasure of dealing with both of you was something I’m very grateful for. Thank you to both of you for everything as I’m sure my constant calls would have tested the patience of most but you were absolutely outstanding. Thank you

Asda apparently a supermarket who choose to care about their customers. I have very poor mobility and breathlessness due to my health conditions. I have just stopped at the Aintree store in Liverpool. Everything has been moved around and as I can’t walk very far I am used to knowing way what I need is and people are normally very helpful. I have just walked out with nothing because I literally can’t walk the extra distance around the supermarket and now go look for the products that I need to buy. I will never shop at Asda in Aintree again. This is a supermarket who doesn’t care about their customers. They only care about people who are Ingle health and can walk around and try to find new products to buy. The waste experience that I have ever had and will never ever be repeated again. You are an absolute disgrace of a company.

They don't even deserve 1 star.
I stopped shopping with ASDA when I found wood in some onion rings over a year ago and they did absolutely nothing about it.
In June, I had a gift card for asda, and I stupidly tried to use it instead of just donating it.
I've had nothing but horrible experiences, but here's the most recent issue.
First, rather than taking the money out of my gift card, they had it pending on my credit card for over a week, even though the order had been delivered with no problem.
Nearly every fresh item was sent either already going off or going off within the following two days. I tried-- REPEATEDLY-- to report it on the site, and was sent in constant circles.
That was *eventually* resolved-- but it took a couple of weeks for it all sorted.
Fine. They only offered a pathetic £5 to quiet me, but whatever. Because of everything that happened in June, some of the returns were returned onto the gift card. The customer service was ABSURD. Emails repeatedly bounced back every time I tried to reply to them, I had to repeat myself several times, they were were horrible.

Fine, it as June, I'm over it, whatever.

Today, I needed to check the balance of the gift card. A friend is having some money trouble, I was going to give this person the gift card to use whatever is there. I wanted to find out how much was on there, but the gift card balance checker is not reading. So I tried to register the card, hoping it would show it up and now it's showing £0.
I emailed both the customer service and info @asda, and it bounced every time.

The website no longer has a form you can send in to report something is wrong. You either have to use their social media (which I do not have) or call them-- I AM DEAF. I CANNOT CALL.

So they've taken away all the email accessibility, they've taken away the website inquiry, they've forced basically twitter or phone.

I HATE this company. Every time I have tried to shop at ASDA, it was a disaster-- which is why I didn't shop with them for over a year. Because I got the gift card I didn't want to waste the money. Getting help from them was agonising, I had to repeat what I was saying over and over again.

I probably have £20~ on that gift card, but I don't even care. I was going to give the card to someone who was struggling with money to try to use, but I don't think they'll even be able to use it.

This is a horrible company.

They deliver rotten food, they charge your credit card even when you've used a gift card, they take ages to fix it all, they drag their feet when you complain about the rotten food. They removed the accessibility options to contact them, they removed the options to reach them. Their gift-card balance checker is broken. And then they take away all the options to contact them without social media or the phone, neither of which someone who is deaf can use.

This is a horrible company, and I hope they go bankrupt. They shouldn't even be in business.

Nothing marked!

Everything just thrown around.

You spend more switching on your mobile data than anything you get from rewards. Absolutely rubbish

I visited the store to look for solar eclipse glasses for my son. When I asked a member of staff for help, she was extremely rude and made me feel as though I had asked for something unusual or unreasonable. Her attitude was unhelpful and made me feel uncomfortable.

I understand that staff may not always have the information or products customers are looking for, but I believe customers should still be treated with respect and courtesy.

Unfortunately, this is not the first time I have experienced rude or unhelpful behaviour from ASDA staff. I feel that more training should be provided to staff on how to communicate with and assist customers professionally.

Asda price increases in the last few months are crazy don't think we haven't noticed, constant price increases every other week on items, asda has lost its reason for being, it is no longer cheap, people seem to have noticed and the carparks of farmfoods and aldi seem to be overly full, people don't want continuous price increases on their items they come to asda for cheap.

Generally had a good experience with Asda and their delivery service apart from normally missing at least one item. This time only delivered one pack of yoghurt drinks when we ordered and paid for 4 packs. Sent refund request that has been denied as I have requested refunds on my previous 2 orders for bits we didn't get (approx £3-4 each time). It's hardly the customers problem if Asda don't deliver everything you have paid for!! This time value approx £9 that I am now out of pocket that seemingly I won't get back. Have sent an email without much hope of getting a reply based on the other feedback I've just read. How to lose a good customer who has spent a lot with Asda this and previous years.

Been shopping at asda blantyre as long as can remember but there trolleys are absolutely shocking with bits hard rubber on wheels missing totally ruins whole shopping experience asda get it sorted instead of trying save money plus cages of food blocking aisles

iF YOU WANT A PRESCRIPTION PAIR OF SPECS AT A GOOD, EXTREMELY REASONABLE PRICE,HEAD FOR ASDA OPTICIANS. i HAVE NEVER HAD A PRESCRIPTION DISPENSED BY THEM BEFORE.GOOD CHOICE OF FRAMES, AND i WAS AMAZED AT THE PRICE I PAID. I HAVE VARIFOCAL LENSES, WITH TINT,A/R COATING. AND HI DENSITY LENSES. USUAL PRICE I PAY AT OTHER OPTICIANS IS BETWEEN £200 -400.(WAS RECENTLY QUOTED BY ANOTHER OPTICIAN OVER £600) i HAD A VOUCHER WHICH I NORMALLY DO, AND MY I PR OF VARIFOCAL SPECS AS ABOVE CAME TO JUST UNDER £7 !! I ALSO HAVE HI PRISMS IN MY PRESC.SO I BOUGHT AN EXTRA PAIR,PRESCRIPTION SUNGLASSES RAYBURN .£139. COMPLETE. COULD NOT BELIEVE THE WONDERFUL PRICE. VERY EFFICIENT SERVICE, THANKS TO PHEOBE.ESP. PLEASANT AND HELPFUL. HAS TO BE THE BEST PLACE FOR SPECS AT THE VERY BEST PRICE! TRY IT AND SEE.YOU WONT GET BETTER VALUE. (I WORKED IN OPHTHALMICS FOR OVER 30 YRS.NOT ASDA BTW)

I was lured in by Asda's offer last week, of free delivery, very cautiously I accepted, as a few years ago was, what I feel was ripped off by them, when I returned items, not being refunded, because the driver, never declared them as returned. After this experience, I decided, I would not order off Asda again. However, years later and having been lured . (see previous posts on drivers not returning items you dont want, back to your account)
Hook line etc, this time, free delivery went well so ordered again pmsl but this time, today £69 later No Delivery at All, the money not back in my account for, the usual 3-5 days
When you ring their customer service department, plz do not expect to speak to a Superviser or Manager, as according to Shubham, he said his name was, all were in a meeting at the same time????? Makes me feel bit of a scam going on here? and I'm £69 DOWN!!!!!!!!!
Will update if I am refunded, and how long it took, meantime stick to reliable stores Tesco, Morrisons etc, places you have Managers on call you can speak to at least!!!!!!!!!!!
UPDATE
Sat 15 Aug - Checking my email today, there was one from Asda stating Delivered lol, I rang customer service again,very annoyed, and demanded to speak to someone. I was initially put through to the Merthyr store and a gentleman said he would get someone to ring me back, which in all fairness they did and I spoke with Sarah Griffiths, Team Leader, she listened and agreed the service was ridiculous, none of my order had been returned to the store yet, lol and despite trying to contact the driver they had not returned her calls! She said she would refund me and apologised. Don't think the offer of free delivery will ever entice me again, lol and as the money is STILL not in my account yet, will update you when it is!!!!!!
Was finally reimbursed on 17th August, what a sham and complete waste of time,again, they will have to do a lot better than free delivery, to tempt me!!!!!

Delivery driver was on time and very professional. Excellent first time experience. I'm a happy customer.👍

The quality of asda own brands are getting so much worse and the cleanliness is awfull and even the prices its awfull what happened to such a good place to shop ! ?

I arranged an Asda online delivery for my daughter’s birthday whilst she was working in Edinburgh. The time slot was 11-12. By 520pm it had still not been delivered.
I had been tracking it all day, my daughter stayed in her office all day anticipating the delivery.
I contacted customer service who said it had tried to be delivered but wasn’t able to. Despite the office expecting the delivery!!
The customer service person was apologetic.
And said out of goodwill I’d have a £5 voucher!!!
Very disappointed with the whole experience - there was no where to say they had tried to deliver it or no phone call either.
As a Asda customer of many years this will definitely stop me using this service in the future!

Deceit at Asda Wealdstone branch. I bought 3 sirloin steaks in the 3 for £12 section clearly marked at this price and they came up at the full price at the checkout yet staff refused to honour the shelf price.

This is a blatant bait and switch scam as it is false and misleading representation, and this is not the first time it’s happened at Asda Wealdstone which is why I now make the extra effort to shop at Lidl Harrow Weald.

The fact Asda would not honour the price I pointed out that the item was marked at means they have lost £100 of my weekly shop and are likely ripping other shoppers off, even if they buy just one steak among two other similarly-marked items making the customer pay the full individual price.

Asda Wealdstone is fast resembling a third world ghetto and is certainly ripping customers off like it is one. Avoid!

I went in to Asda,Toryglen to use their parcel service. Unfortunately it's a new thing for me and I didn't really know what to do. I asked for a some help with finding and scanning the QR code for the label and Alexis was truly amazing! She was so patient with me, went over things with me again as she could see I wasn't quite understanding all of it, all the while making me feel comfortable. Honestly, if it wasn't for her, I would have left and kept the parcel and lost £25. Once again Alexis, Thank you for your kindness and patience. ☺️

We have a national problem with a lack of water resulting in hose pipe bans and umpteen fires breaking out but the ASDA service station at the Minster roundabout in Kent seem to think it's ok to pressure wash their drive through car washes and the ground beyond. In case they want to reply using an excuse that there was an oil spillage, there wasn't.

What is actually going on Asda Eastbourne, how can 250g of lean 10% mince beef go from £2.58 to £5:49 in a week, we understand things are difficult, but please don't put the knife in and rip our guts out.

ASDA Sinfin Derby, I've been using this store since ASDA has been here which is decades, It's only going one way...South, How can they justify putting £1 on their Chinese selection of spring roles, Prawn toast and pockets which was £2.14 and now £3.14, This is not the only item which has been the subject of high increases, I understand the cost of living with being a Senior citizen but a 45% mark up is stupidity in the making, I have Lidl a short bus journey away which will be getting my business in the future.