1A Auto  Bewertungen 1’517

Wonderful,,,very courtesy and thorough. Keep up the great work!!!

1A auto has always been great with the quality of their products. I had not intended to do a return on some parts I had ordered but I ended up selling the car so I had to return them. They made the experience easy and very quick. Whenever I buy parts I always go to these guys for quality and the instructional videos to go along with it! Great customer experience for the average Joe!

Patience, answered all questions. Satisfied with my results.

Ordering was easy and delivered on time, only problem was with UPS they practically destroyed the box it was in and in the process put a 1/2 inch tear in a rubber boot and also damage a couple of teeth on the spline, could've dressed up the spline but I didn't want to chance the damaged boot, 1A replaced it with no problem just a simple 5 minute phone call
Stacy was my consumer service Lady
She was fantastic, great customer service is very rare these days.
Thanks 1A

You guys have been great got My part's Right the first time no problem verry helpful thanks

The way the peole ask the wright question to make sure you get what you need A+

Customer service personal are very polite courteous and timely.
They are wonderful to work with whether it is your mistake our theirs.
I would highly recommend this company.

1A Auro always has great customers service, fast shipping great products at the best prices. I have always used and recommended 1A Auto to many people.

Great company, great parts!

Every company should take notes from 1A Auto customer service. They are wonderful! Always very friendly and helpful! Those folks are awesome!

All was well and good. Great staff.was a pleasure to do business with. Price is awesome for some people who cannot afford other prices from other parts stores or dealers. Will call on them again when I need something. Thanks 1A Auto

Tara was efficient and very helpful in my first visit to your company. She did tell me it will be here tomorrow.
IF that happens, you have devoted fan and customer.

Great customer service they sure helped me out what I needed to know,the only thing that I think that 1AAuto should change is the way you look up your vehicle for part fit,it only lets you choose 3 simple options,like yr mk and mod.,and that's it , should be more precise,on part look up,

They're answering the phone! Hold time is not bad. All the others you can't even call. Because of financial situations I've been buying parts from them but I haven't been able to put them on the vehicle yet. So I don't know how things are going to work but I will give them a review once that happens and all my repairs are complete

Customer care young lady that helped me. Did not give up on any questions that I asked, even Taking time to put me on hold, to make sure the parts in question were correct the first time and, that the part would fit

The lady I spoke to was very patient and helpful. I would recommend 1A Auto anytime.

I purchased a mirror that unfortunately did not fit when I sent them an email the only response I received was a label. I sent them another email to get my refund and a week later I was refunded a partial payment with no explanation. They are terrible. WILL NEVER PURCHASE FROM THEM AGAIN!

The part I ordered was for rear wheel. I needed front wheel Hub assemblies. So in the return process, I asked if I could order the correct ones at the same value using my return parts as an even exchange the answer was NO. So also thinking I ordered the correct parts I was also charged the return delivery. The website misinformed me. So feeling like I was misled I will no longer be doing business with A 1 Auto after all these years.
All I needed to do was exchange. No complications.
I'm on SSI fixed income. So will have to wait another month. Thanks A 1 Auto.

I entered the year, make and model on my vehicle into the website, no option to enter a VIN. Received the wrong size rear rotors. I never installed onto the vehicle. Now they will not refund the wrong parts. Trash company. Poor customer service. Chinese made parts. Stay away!

That was excellent