Workwear Gurus Bewertungen 

Do NOT buy from Workwear Guru.
I paid £121.99 for TIMBERLAND PRO TITAN 6 INCH LIGHTWEIGHT WATERPROOF S3 SAFETY BOOTS and they were a disaster. The right boot gave me a blister within minutes, the left boot pressed painfully against my pinky toe on a hard internal component, and despite being sold as “anti-fatigue” boots, my feet felt destroyed after just a few hours. I forced myself to wear them for three days hoping they would break in but the pain only got worse until I had to stop wearing them entirely.

I contacted Workwear Guru for a refund, but instead of standing by their legal responsibility as a retailer, they hid behind policy and tried to pass me off to the manufacturer. Even after I clearly explained the defects and cited the Consumer Rights Act 2015, they refused to resolve it unless I filled out forms and sent photos “for the manufacturer’s approval.”

This is unacceptable my contract was with them, not Timberland. Instead of fixing the problem quickly, they wasted my time with back-and-forth emails and pointless hurdles.
I feel completely scammed: expensive, painful boots and a retailer that refuses to take responsibility. Workwear Guru will not help you if something goes wrong avoid them at all costs.

Reply to Workwear Gurus:

You’ve had all the details from me multiple times over email. The defects are already clearly described:
Right boot caused a blister at the heel after minutes of wear.
Left boot presses my pinky toe against a hard internal component, which the right boot does not.

That’s inconsistent quality a textbook manufacturing fault. Yet even now, instead of taking responsibility and asking me to return the boots for inspection (the obvious first step if you truly believed in your process), you waste more of my time demanding photos of defects that cannot be photographed inside the shoe.

This is exactly the problem I described: endless hoops instead of a straightforward resolution. The contract is with you as the retailer, not Timberland, and hiding behind a form doesn’t change your obligations under the Consumer Rights Act 2015.

I’ve spent £121.99 on boots that injured me within hours and are unwearable. Instead of resolving it, you push customers into a dead-end process. That’s why my review stands.

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