Wickeduncle Bewertungen 

150
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My order of the unicorn handbag for my 3 year old granddaughter arrived very quickly and in super condition. My granddaughter absolutely loved it and would not put it down at all including bedtime.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

If I could award this company six stars I would.My parcel was dispatched on time but Royal Mail misdelivered it. When I received the"Delivered" notification, but no parcel, I telephoned Wickeduncle... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered 3 slide show flashlights for grandchildren at a cost of approximately $25 each. Total waste of money. The flashlights which appeared quite large on the website are actually tiny - key ring s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thank you to Wicked Uncle who donated to our recent charity auction at UK German Shepherd Rescue, helping us to raise vital funds. Please remember to support businesses, who give back to the community... Mehr ansehen

Unternehmensdetails


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4.4

Hervorragend

TrustScore 4.5 von 5

150 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(150)

19 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

We were a bit worried that this site…

We were a bit worried that this site was one of those scams, so we checked on here and we saw that although their score wasn’t that high, it was a legit website. We honestly couldn’t have asked for better service. Ordered our items on Friday night, and they arrived on Sunday afternoon.

12. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sorry for giving One Star

I wish you sent items to Ireland as you have amazing stuff that my 8 yr old granddaughter would love.

9. Dezember 2021
Bewertung ohne vorherige Einladung
Wickeduncle-Logo

Antwort von Wickeduncle

How does that possibly justify a One Star review? Complaining about a service we don't offer.

Bewertet mit 5 von 5 Sternen

Arrived next day

Ordered product and arrived next as stated.
Thoughtful card inside and will definitely be using them again in the future.

8. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant company

Brilliant company. Items arrived exactly as promised. Very good value and good quality items. Will recommend and use again. Thank you.

6. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Speedy Delivery and excellent customer service. I bought a magnetic dartboard but the two sets of magnetic darts were the same colour. I wrote to ask them to send a set of darts in a different colour and I would return one of the sets of darts I had. I wrote on Sunday and Monday morning I had a response saying they would send a set of magnetic darts in a different colour and there was no need to return one of the original, same colour set magnetic darts. Very pleased with their speedy response and excellent customer service.

18. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very impressed

Used this company for the first time and I’m so impressed. Really quick delivery, beautifully wrapped and card has been hand written. Great choice of gifts as well as wrapping paper designs and cards. Thank you!

12. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb experience

Superb experience. Great customer service when items were received with packaging damaged. Swift response and replacements sent out and received the very next day.
Thank you! Puts your faith back into buying on line

9. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Quick delivery but 2 of the 3 items too small

Ordered 3 different items for little extras for my grandsons birthday. They arrived today so no problems with updates abd delivery.
Re chocolate PS handset quite disappointed as really really small.
Solar robot from recycled materials looks a good set up as my grandson has just started secondary school and I thought it would be interesting for him to get used to doing at school.
The noise machine is very small and if I had realised it’s size I wouldn’t have bought it as the 3 items did cost over £30 plus postage.

30. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love this company

I have brought a few items from this company and they are brilliant, very different from the High Street, great ideas and fabulous, speedy service. With my last order they popped in a postcard for your birthday boy/girl to write back to you if you had to post direct to them. Fantastic idea. Will always think of this company first when buying gifts for my grandchildren

6. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Buyer Beware

Do not buy magnetic paper dolls! They do not work. I have a very disappointed 4 year old granddaughter.

The reason for the 3 is because some of the other things I ordered were ok. Probably won’t be back.

22. Juli 2021
Bewertung ohne vorherige Einladung
Wickeduncle-Logo

Antwort von Wickeduncle

We do not sell magnetic paper dolls at Wickeduncle.co.uk. Sorry you had a poor experience but you did not buy these from us

Bewertet mit 5 von 5 Sternen

Absolutely amazing customer service…

Absolutely amazing customer service experience recently with Wicked Uncle. Problem with a gift my daughter had been sent. They quickly responded to the email, dealing with me to sort it out, and then when it was all sorted, cc'ed in the gift giver, to let them know it was all working. Definitely worth paying slightly more for the presents to have that peace of mind.

11. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service. I was so impressed I have decided to leave a review. I ordered a couple of gifts for a family member but had to cancel the order. These things can usually take a while to sort out but I rang the customer service line and to my amazement it was answered immediately and the order cancelled and refunded straight away - no fuss. Lovely customer service lady too. So even though I had to cancel I will certainly be ordering in the future. Thank you! Talk about a refreshing change!

11. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service

Wicked Uncle prides itself on its customer service. This customer service seems only to extend to when you are making a purchase. I placed a large order before Christmas. Shortly after Christmas I came down with Covid. I am a single parent with three young children and struggling with work and homeschooling and recovering from a nasty illness. I wanted to return a few items for my order (games that my mother had inadvertently purchased for my children ironically enough from Wicked Uncle). Despite emails and calls to the company, the co-founder, Liam O’Shea, behaved in a very pompous way citing their 30 day returns policy with no flexibility at all or understanding of my situation. The attitude of the owners is not one that is conducive for excellent customer service.

1. Februar 2021
Bewertung ohne vorherige Einladung
Wickeduncle-Logo

Antwort von Wickeduncle

You fail to mention that it was nearly 60 days after you purchased from us. The legal requirement is 14 days, we offer 30 days. Refusing to accept our decision and bombarding us with emails and rude phone calls didn't work and neither does this inevitable review, mentioning Covid for the first time too.

Bewertet mit 1 von 5 Sternen

Toy was incomplete, very disappointed

I bought a toy from them and shipped it to my nephew in Taiwan. Unfortunately it was a building kit and missing a nut which made it impossible to use. My sister said the box looked like it had previously been opened. When I contacted the company about this, they sent me another nut but refused to send it to Taiwan, which cost me £4.70 ("we are unable to post to Taiwan"?? why, don't they have stamps or a letterbox? that's such a stupid answer).

My nephew was so disappointed on Christmas day to not be able to play with his toy. The company did not offer me any credit towards my next order for the value of the postage, despite me suggesting it, which would have cost them little and got a lot of goodwill. I used to like this company but have a pretty bad taste in my mouth because of this. I don't think they care that much about their customers.

29. Januar 2021
Bewertung ohne vorherige Einladung
Wickeduncle-Logo

Antwort von Wickeduncle

Sorry you had a problem but we do not send abroad. We only deliver within the UK and do make that very clear on our website.

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