Regular Boiler man is always on time, very friendly person, We have been with Vokera for about 8 years. Had many parts replaced. He always carry extra parts never a problem.
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Das sagen Bewerter
Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty. Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get o... Mehr ansehen
We recently had a bit of a problem with our boiler and I called the Vokera Customer Service Team. I spoke with Lynden Mackintosh and I cannot stress how helpful, patient and clear he was in helping me... Mehr ansehen
Unternehmen hat geantwortet
Always Amazing service by Margaret at Vokera ! So rare at large companies now We fit about 100 units a year and they've out performed the more expensive brands with being better made I suppose Eas... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy efficient solutions for domestic and light commercial applications. Vokèra is a part of RIELLO, a leader in high energy-efficiency heating and climate solutions. Vokèra combines proven engineering with a deep understanding of UK and Irish heating needs. Our comprehensive product portfolio includes: • High efficiency residential gas boilers • Commercial heating solutions • Air source heat pumps • Gas-fired instantaneous water heaters
Kontaktinformationen
2 Falcon Gate, Shire Park, AL7 1TW, Welwyn Garden City, Vereinigtes Königreich
- 0344 391 0999
- vokera.co.uk
4.2
Gut
2012 Bewertungen
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Regular Boiler man is always on time
Regular Boiler man is always on time, very friendly person, We have been with Vokera for about 8 years. Had many parts replaced. He always carry extra parts never a problem.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Mr Sahota, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Colin the service engineer attended
Colin the service engineer attended. Very helpful and no nonsense. Service of my boiler completed with no issues.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Ken, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Always Amazing service by Margaret at…
Always Amazing service by Margaret at Vokera ! So rare at large companies now
We fit about 100 units a year and they've out performed the more expensive brands with being better made I suppose
Easily best value for money boilers about
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Hi Adrian, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
First Class Assistance!
We recently had a bit of a problem with our boiler and I called the Vokera Customer Service Team. I spoke with Lynden Mackintosh and I cannot stress how helpful, patient and clear he was in helping me. First class customer care from a lovely person - problem resolved! I highly recommend the service. Many thanks, Lynden!
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Roy, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
5 star service from Margaret always…
5 star service from Margaret always helps us out even when it’s not her department always a pleasure dealing with this amazing lady 😉
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Hi Ryan, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
The warranty repair was very good and…
The warranty repair was very good and luckily wasn’t waiting all day. Lovely young man, Joshua, helped me over the phone and was patient. All around good service 👍
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear James, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Good customer service
Customer service, very helpful. Teddy then got my order pulled along to be delivered next day when customer was desperate
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Top notch quick repair from a great engineer!
Steven Langstaff called 30 mins before to let us know he was on route. Friendly , calm and polite. Explained why he was here- took us through his assessment of the boiler issue and repaired within an hour!! Excellent service. Highly recommended. Thanks Steve!
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Emily, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
John Baldwin excellent engineer
John Baldwin excellent engineer - came to my house understood the problem and rectifyed. He was very knowledgeable, polite, listened to what my problem was with the boilder and told me everything he was doing. Very tidy worker. Many thanks John
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Helen, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Teddy was Really helpful over the…
Teddy was Really helpful over the phone, explained everything clearly. Friendly staff and great customer service.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Layla, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Antwort von Vokera
Dear Duncan, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Prompt efficient friendly always solves…
Prompt efficient friendly always solves the issue with our boiler Steven Langstaff is a credit to your company
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Lillias, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Engineer attended to look after a leaky…
Engineer attended to look after a leaky boiler. Called pre arrival and knew exactly what issue was and was able to fix straight away. Happy boiler, happy customer. Lee Bullion has been the engineer to service boiler every year for last 10 years in Edinburgh - so glad I pay for the cover for my boiler. Very happy to give 5 stars. Hope they get recognised for this.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Had an engineer out named alan mcd
Had an engineer out named alan mcd. Done a grand job and was pleasant guy.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Friendly, hardworking engineer
I had an engineer out to repair my boiler this week as I had an issue. The engineer phoned in advance before he arrived which was great. He was friendly and chatty, very efficient and knowledgeable. He explained what the issue was and how he resolved it. He gave me advice on how to look after my boiler too. Good to know there are still hard working engineers out there. I believe his name was Eddie Blackwood.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Lyndon was extremely helpful and was…
Lyndon was extremely helpful and was able to book engineer at the earliest time possible
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Stuart, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Annual boiler service by Steven Langstaff ,the Vokera engineer.
Steven Langstaff ,the Vokera engineer arrived today at the time he indicated through the pre-visit phone call and carried out the annual service of our boiler promptly and efficiently as he has done over the last several years.
He is an excellent ambassador for Vokera.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vokera
Dear Michael, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Great Budget Boiler
Excellent Combi boiler at a great price and excellent customer support in the event anything does go wrong.
29. April 2026
Bewertung ohne vorherige Einladung
Having called out a local firm to our…
Having called out a local firm to our boiler fault the quoted £1200.00 repair, but said it would be better to fit a new one.
Realise boiler was still under makers warranty. Steve Longstaff from Vokera attended my warranty call-out today. Steve explained everything and had my boiler fully working in an hour. Excellent service, thank you Steve.
29. April 2026
Bewertung ohne vorherige Einladung
Andrew has been our regular engineer…
Andrew has been our regular engineer for a good number of years now and is very pleasant, sociable and informative, highly recommended.
29. April 2026
Bewertung ohne vorherige Einladung
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