In the morning I complained about glass from the smashed in windows from flat 66 all over the grass. Explaining that child or dog could be injured by it. By this afternoon it had been cleared up. Ver... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
In the morning I complained about glass from the smashed in windows from flat 66 all over the grass. Explaining that child or dog could be injured by it. By this afternoon it had been cleared up. Ver... Mehr ansehen
Unternehmen hat geantwortet
Most of the tradesmen who work with vivid are very understanding and happy to explain things when stuff goes wrong, like a full black out at 12am sat in the bath. Some are a little arrogant but you ge... Mehr ansehen
Unternehmen hat geantwortet
A reoeting system you need a computer expert to use, a case that hasn't be resolved get and that was reported 10 months ago. A tenant above me that has been convicted for continually breaking a Noise... Mehr ansehen
Unternehmen hat geantwortet
After a bit of backwards and forwards Vivid help to rectify a damaged pipe from a previous visit, they sent Ricky out to assist and he was amazing. Ricky went above and beyond to help get this issu... Mehr ansehen
Unternehmen hat geantwortet
More homes, bright futures: We’re a leading provider of affordable homes and housing-related services in the south of England. We value and encourage feedback from our customers and use it to help improve our services. We offer many ways for customers to get involved and share their views, including surveys and our customer scrutiny panel.
Peninsular House, PO2 8HB, Portsmouth, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Vivid don’t like people, they can be dark and vengeful. Keep your guard up at all times, stay frosty 😳

Antwort von VIVID
I am one of Vivid homes tenant.I have nothing negative about this housing association. They are so efficient and accessible. The staffs are so great!

Antwort von VIVID
Fast and efficient service. My repair was carried out by polite, friendly electrician

Antwort von VIVID
Staff always polite helpful and friendly 😊...

Antwort von VIVID
They used sub-contractors to do work in the loft space. They broke my loft ladder and severed my cctv cabling costing £150, then threw it up in the loft space to hide it. It took nearly 6 months to get compensation and then only £65 was given.

Antwort von VIVID
The staff very helpful and the man who done service very polite and on time

Antwort von VIVID
Jurgen came on multiple occasions kept coming back to make sure what i wanted sorted was done , was extremely helpful . Top fella very satisfied

Antwort von VIVID
the man at 43 is walk in front and looking and staring and spying and like lap this lips and talk to other and tell then thing about me behide my back as should open and put in basingstoke Gazette too. as here bully and benefit cheat as here turn on off light at 43 as he like control the Open Space at back my dad flat and we not allow looking out there and if see me doing he going front of his bungalow and go to 43 and trun the light on just just to annoy them and it said on counilc web site put up blind or curtains. and there think about put light on every day from all days and all night until 6 am as the dont like the gaps in fence as the landlord told me not put any on fence if keep pick on me and my dad i will call the police too. as man 42 has be here for 7 days too. and light get turn on too

Antwort von VIVID
The original unit was installed incorrectly so it did not work from the beginning

Antwort von VIVID
Just had new flooring and sink , Ian and Karl vivid housing Basingstoke were prompt, polite and respectful.. work really hard well done guys looks amazing

Antwort von VIVID
Went out their way to make sure had proper items ro repair

Antwort von VIVID
So nice to have a young man who knew exactly what he was doing and did it very efficiently.

Antwort von VIVID
Because they never came to fix it

Antwort von VIVID
Vivid is using First Port as managing agents, despite years of complaints about them. This shows lack of respect and poor governance practices

Antwort von VIVID
Everytime I have called vivid about a repair or a concern, the staff are always lovely. They are so respectful and polite.
Not only that, but they are also so understanding.
They have empathy towards you and your struggle.
And even when I have someone come do a repair, they are very respectful, polite and lovely. Its very nice to have someone listen to you, inform you, keep you updated and to help when you need it.
They get the job done not only fast but very well.
I'm not exactly a people person, and get very anxious and nervous speaking to people I do not know, but they make me feel at ease and comfortable to talk to.
Thank you vivid.

Antwort von VIVID
Morning. I've just been in contact on the phone, with a lady from vivid. She was so helpful and so kind, and I feel a big weight off my shoulders. Many thanks to that lady, and hopefully my rat issue will eventually be resolved.

Antwort von VIVID
Vivid housing sent a plumber out this morning to replace the broken bathroom tap. He was so friendly, professional and knowledgeable. He got the job done swiftly and explained how everything works.

Antwort von VIVID
the plumber was very proffesinal kind and helpfull tjanks

Antwort von VIVID
The gentleman was friendly and he solved the problem.

Antwort von VIVID
⭐⭐⭐⭐⭐ 10/10 for Chris
I just wanted to leave some feedback for Chris, who came out from Vivid this morning to do a gas check. He did the job brilliantly and everything was sorted with no problem at all, but it was actually the way he spoke to me and engaged with me that really stood out.
Sometimes when people visit customers in their homes, they probably hear all sorts of difficult stories and see people when they're not necessarily having the best time. Chris was genuinely engaging, encouraging and incredibly positive. He responded to me as a person, not just as another job to get through, and somehow managed to lift my spirits and make me feel so much better about life.
His kindness, conversation and encouragement really lifted my heart this morning, and I came away feeling more motivated and positive than I had before he arrived.
So, thank you to Vivid for having someone like Chris representing you. He didn't just fix my gas — he brightened my morning and genuinely made a difference to me.
10 out of 10, Chris. Thank you! ❤️

Antwort von VIVID
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