VIVID Bewertungen 

1'066
•
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

In the morning I complained about glass from the smashed in windows from flat 66 all over the grass. Explaining that child or dog could be injured by it. By this afternoon it had been cleared up. Ver... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Most of the tradesmen who work with vivid are very understanding and happy to explain things when stuff goes wrong, like a full black out at 12am sat in the bath. Some are a little arrogant but you ge... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

A reoeting system you need a computer expert to use, a case that hasn't be resolved get and that was reported 10 months ago. A tenant above me that has been convicted for continually breaking a Noise... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After a bit of backwards and forwards Vivid help to rectify a damaged pipe from a previous visit, they sent Ricky out to assist and he was amazing. Ricky went above and beyond to help get this issu... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnungsgesellschaft

Vom Unternehmen geschrieben

More homes, bright futures: We’re a leading provider of affordable homes and housing-related services in the south of England. We value and encourage feedback from our customers and use it to help improve our services. We offer many ways for customers to get involved and share their views, including surveys and our customer scrutiny panel.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

1066 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(1'066)

749 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Vivid don’t like people

Vivid don’t like people, they can be dark and vengeful. Keep your guard up at all times, stay frosty 😳

22. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Greg,

Thank you for taking the time to leave your review. If you wish to discuss this with us further, please get in touch with our Customer Experience team.

Thank you,
Sophie

Bewertet mit 5 von 5 Sternen

I am one Vivid homes tenant.I have…

I am one of Vivid homes tenant.I have nothing negative about this housing association. They are so efficient and accessible. The staffs are so great!

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von VIVID

Hi Oluwadamilola,

Thank you so much for your lovely feedback! We’re really pleased to hear you’ve found our team helpful, efficient and easy to reach.

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

Fast and efficient service

Fast and efficient service. My repair was carried out by polite, friendly electrician

22. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi KM,

Thanks for your lovely feedback! We’re so pleased your repair was completed quickly and efficiently, and that our electrician was friendly and polite.

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

Staff always polite helpful and…

Staff always polite helpful and friendly 😊...

22. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Lynne,

Thank you! It’s great to hear you’ve consistently had a friendly and helpful experience with our team.

Thanks
Sophie

Bewertet mit 1 von 5 Sternen

Inadequate compensation

They used sub-contractors to do work in the loft space. They broke my loft ladder and severed my cctv cabling costing £150, then threw it up in the loft space to hide it. It took nearly 6 months to get compensation and then only £65 was given.

17. März 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hello,

Thank you for taking the time to leave your review.

We’re sorry to hear that your experience with us wasn’t as expected. If you wish to discuss this with us further, please get in touch with our Customer Experience team.

Thank you,
Sophie

Bewertet mit 4 von 5 Sternen

The staff very helpful and the man who…

The staff very helpful and the man who done service very polite and on time

21. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hello

Thank you for your positive feedback. We're pleased to hear that our operatives were helpful, polite and prompt.

Thanks
Grace

Bewertet mit 5 von 5 Sternen

Jurgen came on multiple occasions kept…

Jurgen came on multiple occasions kept coming back to make sure what i wanted sorted was done , was extremely helpful . Top fella very satisfied

21. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Hayden,

Thanks for the lovely feedback! We’re really pleased to hear Jurgen went the extra mile to make sure everything was sorted for you. We’ll be sure to pass your kind words on to him!

Thanks
Sophie

Bewertet mit 1 von 5 Sternen

the man at 43 is walk in front and…

the man at 43 is walk in front and looking and staring and spying and like lap this lips and talk to other and tell then thing about me behide my back as should open and put in basingstoke Gazette too. as here bully and benefit cheat as here turn on off light at 43 as he like control the Open Space at back my dad flat and we not allow looking out there and if see me doing he going front of his bungalow and go to 43 and trun the light on just just to annoy them and it said on counilc web site put up blind or curtains. and there think about put light on every day from all days and all night until 6 am as the dont like the gaps in fence as the landlord told me not put any on fence if keep pick on me and my dad i will call the police too. as man 42 has be here for 7 days too. and light get turn on too

19. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Paul.

Thank you for taking the time to leave your review.

We’re sorry to hear that your experience. If you wish to discuss this with us further, please get in touch with our Customer Experience team.

Thank you,
Sophie

Bewertet mit 3 von 5 Sternen

The original unit was installed…

The original unit was installed incorrectly so it did not work from the beginning

18. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi George,

We’re sorry to hear the unit wasn’t working correctly from the outset. We understand how frustrating this must have been and appreciate you letting us know.

Thanks,
Sophie

Bewertet mit 5 von 5 Sternen

Amazing hard working polite and respectful

Just had new flooring and sink , Ian and Karl vivid housing Basingstoke were prompt, polite and respectful.. work really hard well done guys looks amazing

18. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Gs,

Thank you for your lovely feedback! We’re so pleased to hear Ian and Karl were prompt, polite and respectful, and that you’re happy with your new flooring and sink. We’ll be sure to pass your kind words on to them!

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

Door runner

Went out their way to make sure had proper items ro repair

18. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Linda,

Thank you for your lovely feedback! We're really pleased to hear our colleague went the extra mile to make sure they had everything needed to complete the repair.

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

So nice to have a young man who knew…

So nice to have a young man who knew exactly what he was doing and did it very efficiently.

18. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Lynn,

Thanks for the great review! It's lovely to hear that our colleague knew exactly what was needed and got the job done efficiently. We'll be sure to pass your kind feedback on.

Thanks
Sophie

Bewertet mit 1 von 5 Sternen

Because they never came to fix it

Because they never came to fix it

17. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Jillian,

Thank you for taking the time to leave your review.

We’re sorry to hear that your experience with us wasn’t as expected. If you wish to discuss this with us further, please get in touch with our Customer Experience team.

Thank you,
Sophie

Bewertet mit 1 von 5 Sternen

Vivid is using First Port as managing…

Vivid is using First Port as managing agents, despite years of complaints about them. This shows lack of respect and poor governance practices

17. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Marton,

Thank you for taking the time to leave your review.

We’re sorry to hear that your experience with First Port. If you wish to discuss this with us further, please get in touch with our Customer Experience team.

Thank you,
Sophie

Bewertet mit 5 von 5 Sternen

Staff are always lovely and helpful.

Everytime I have called vivid about a repair or a concern, the staff are always lovely. They are so respectful and polite.
Not only that, but they are also so understanding.
They have empathy towards you and your struggle.
And even when I have someone come do a repair, they are very respectful, polite and lovely. Its very nice to have someone listen to you, inform you, keep you updated and to help when you need it.
They get the job done not only fast but very well.
I'm not exactly a people person, and get very anxious and nervous speaking to people I do not know, but they make me feel at ease and comfortable to talk to.
Thank you vivid.

17. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Mystic,

Thank you for your kind feedback. We're delighted to hear you've had such positive experiences with our team and contractors. We'll be sure to share your comments with them.

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

Vivid lady very helpful

Morning. I've just been in contact on the phone, with a lady from vivid. She was so helpful and so kind, and I feel a big weight off my shoulders. Many thanks to that lady, and hopefully my rat issue will eventually be resolved.

17. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Sandie,

Thank you for your feedback. We're pleased to hear our colleague was able to help and provide some reassurance. We appreciate you taking the time to share your experience.

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

Vivid housing sent a plumber out this…

Vivid housing sent a plumber out this morning to replace the broken bathroom tap. He was so friendly, professional and knowledgeable. He got the job done swiftly and explained how everything works.

17. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hello,

Thank you for your feedback. We're pleased to hear our plumber was friendly, professional and got the job done quickly. We'll be sure to share your kind comments with the team.

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

vivid is a very good

the plumber was very proffesinal kind and helpfull tjanks

16. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Carol,

Thank you for your feedback. We're pleased to hear the plumber was professional, kind and helpful. We'll be sure to pass on your thanks to the team.

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

The gentleman was friendly and he…

The gentleman was friendly and he solved the problem.

16. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Evelyn,

Thank you for your feedback. We're pleased to hear the issue was resolved and that our colleague was friendly and helpful. We'll be sure to pass on your kind comments.

Thanks
Sophie

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ 10/10 for Chris

⭐⭐⭐⭐⭐ 10/10 for Chris

I just wanted to leave some feedback for Chris, who came out from Vivid this morning to do a gas check. He did the job brilliantly and everything was sorted with no problem at all, but it was actually the way he spoke to me and engaged with me that really stood out.

Sometimes when people visit customers in their homes, they probably hear all sorts of difficult stories and see people when they're not necessarily having the best time. Chris was genuinely engaging, encouraging and incredibly positive. He responded to me as a person, not just as another job to get through, and somehow managed to lift my spirits and make me feel so much better about life.

His kindness, conversation and encouragement really lifted my heart this morning, and I came away feeling more motivated and positive than I had before he arrived.

So, thank you to Vivid for having someone like Chris representing you. He didn't just fix my gas — he brightened my morning and genuinely made a difference to me.

10 out of 10, Chris. Thank you! ❤️

15. September 2026
Bewertung ohne vorherige Einladung
VIVID-Logo

Antwort von VIVID

Hi Suzanne,

Thank you for taking the time to share your experience. We're delighted to hear Chris made such a positive impact during his visit. We'll be sure to pass on your kind words and recognition. Thank you for your feedback and for giving Chris a well-deserved 10/10!

Thanks
Sophie

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