Great company. I order Lilys Kitchen for the natural goodness and grain free choices. Treats and Woofbrush are a big hit for our little lady, and Vetshop deliver value for money with fast delivery. Ve... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I subscribed because I wanted regular monthly deliveries of my dog's food. The first order arrived without any issues, but just as the second order was due to be processed, I received an automated... Mehr ansehen
Exceptional service. I have never been let down by Vetshop and know that with any query I can phone them and get through to a very professional, polite and helpful person. I recently had to request... Mehr ansehen
Unternehmen hat geantwortet
An opening email which opened opportunities to choose the right food at the right price on the website. The website was easy to navigate and produced a good selection of the correct items that I was l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über VetShop.co.uk
Vom Unternehmen geschrieben
VetShop.co.uk is a family-run online retailer specialising in veterinary diets, flea and worming treatments, supplements and everyday pet essentials.
We stock thousands of products from trusted brands like Hill's, Royal Canin and Frontline, delivered quickly and reliably across the UK. And with our Subscribe & Save service, your pet's food and treatments arrive automatically, right when you need them – with a saving on every order.
Every member of our team is a pet owner, so when you call or email us, you're speaking to someone who genuinely gets it. No call centres, no scripts – just friendly, knowledgeable people who care about your pets as much as you do.
Why shop with us?
- Next day delivery available
- Subscribe & Save on every repeat order
- Apple Pay & Google Pay accepted
- Friendly UK-based customer service

Kontaktinformationen
5 Blackhill Business Park, Sand Barn Lane, Black Hill, CV37 0BX, Stratford-upon-Avon, Vereinigtes Königreich
- 01789507340
- info@vetshop.co.uk
- vetshop.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
excellent prompt service
excellent prompt service. Delivery man was extremely helpful
Super fast delivery great price
Super quick delivery price was great super easy ordering certainly recommend this company
Faultless service from order to…
Faultless service from order to delivery. Very competitive prices and delivered two/three days earlier than estimated. No complaints and will certainly be a return customer.
Great service
Great service, post very fast and well packed. And the best price on market ;)
No cat-ches here!
Great price for well known cat food brand … delivery fast and good packaging.
Easy to use and order.
Big variety of brands I buy. Very decent pricing and sales are very good. Very often it has offers so signing up to be notified of these does help you budget.
Yes, you pay for delivery. It's often very heavy stuff so no it can't always be free and as a small business it's never going to be as quick as Amazon or other market dominators. Give a small business a chance.
This was my first time trying Vetshop
This was my first time trying Vetshop, and I’m disappointed. My order was supposed to be delivered on Monday, but it’s now Thursday and I’m still waiting. Customer service has not been in contact, so I have no idea what is happening with the delivery. I cannot recommend this service.

Antwort von VetShop.co.uk
Great offers and quick delivery
Had some great offers on some kitten food i was after.
Order placed and was delivered very quickly without any issue.
Regular emails kept me updated on the delivery progress.
great service so wouldn't hesitate to use again or recommend.
just a joy
Great company with easy to use website and fantastic prices
This is a very easy site to navigate…
This is a very easy site to navigate plus their delivery times are really quick. What more do you want.
Don’t trust them
Rubbish took money for order then sent alternative products without asking me first, still waiting for refund, go elsewhere
Order arrived very quickly
Order arrived very quickly
Quick Delivery
The quick delivery was very appreciated. However we missed the dry cat food was passed the best by date and therefore decided not to feed to our kitten. The company did point out it was stated and we didn’t see it but could have missed that information.
When I raised a concern about the passed the best by date they responded very quickly.
Good price and prompt delivery
Good price and prompt delivery. Happy with the service. Will order again in future if price still good!
Told out of stock but still IN STOCK on line!
This company has gone from a 5* to 1*. Ordered dog food last Friday and adjusted the quantity from 2 to 1 bag as is said it couldn’t fulfil the order. Paid postage 3-5 working days. Contacted them yesterday as nothing heard. Auto email confirmed received my query. Second email same day ‘item out of stock’ has been created. No indication as to when I’ll receive the order which incidentally IS STILL SHOWING AS AVAILABLE to order. Shocking service! I also had to chase my previous order as it didn’t arrive. When I rang I was told it was out of stock but had received no communication from them.
First time using this company.
First time using this company.
Items arrived quickly and in good order.
Reasonably priced and they sent us a discount fir reviewing the Royal Canin biscuits.
Excellent service recieved
Excellent service recieved, fast delivery, product was recieved safely. Thanks.
Good price,goods arrived as forecast
Good price,goods arrived as forecast. Will look to use again.
Not very impressed
I rang on a Friday, as I’d not heard about delivery within the delivery time stated. They emailed me back apologising and upgraded to next delivery on the Saturday. Heard from dhl to say delivery would be Monday! The delivery driver opened my drive gate put the package just through it and left. I had to then get a heavy parcel up to my front door. Not very impressed tbh. I checked the delivery company where it stated that Matt had accepted the parcel. Never rang the doorbell or came near my door. I was standing at my open door watching this happen. No acknowledgement from the driver!
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