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VetShop.co.uk Bewertungen 

3'381
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great company. I order Lilys Kitchen for the natural goodness and grain free choices. Treats and Woofbrush are a big hit for our little lady, and Vetshop deliver value for money with fast delivery. Ve... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I subscribed because I wanted regular monthly deliveries of my dog's food. The first order arrived without any issues, but just as the second order was due to be processed, I received an automated... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Exceptional service. I have never been let down by Vetshop and know that with any query I can phone them and get through to a very professional, polite and helpful person. I recently had to request... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

An opening email which opened opportunities to choose the right food at the right price on the website. The website was easy to navigate and produced a good selection of the correct items that I was l... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Zoohandlung
  2. Vogel-Fachgeschäft
  3. Futterhandlung
  4. Geschäft für Heimtierbedarf

Über VetShop.co.uk

Vom Unternehmen geschrieben

VetShop.co.uk is a family-run online retailer specialising in veterinary diets, flea and worming treatments, supplements and everyday pet essentials.

We stock thousands of products from trusted brands like Hill's, Royal Canin and Frontline, delivered quickly and reliably across the UK. And with our Subscribe & Save service, your pet's food and treatments arrive automatically, right when you need them – with a saving on every order.

Every member of our team is a pet owner, so when you call or email us, you're speaking to someone who genuinely gets it. No call centres, no scripts – just friendly, knowledgeable people who care about your pets as much as you do.

Why shop with us?

  • Next day delivery available
  • Subscribe & Save on every repeat order
  • Apple Pay & Google Pay accepted
  • Friendly UK-based customer service

VetShop.co.uk - online pet supplies delivered to your door


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

3381 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(3'381)

115 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Suet balls

I bought 150 pack of suet balls, the birds love them and they arrived on time and securely packaged.

20. Januar 2026
Bewertung ohne vorherige Einladung
VetShop.co.uk-Logo

Antwort von VetShop.co.uk

Hi Paul,

I hope you're having a great week.

We’re delighted to hear that the suet balls are a hit with the birds and that your order arrived on time and securely packaged 🐦.

If you need help with anything else please contact us on 01789 614 321, or email info@vetshop.co.uk

Paws & hugs,
Vetshop.co.uk 🐾

Bewertet mit 5 von 5 Sternen

Royal Canin cheaper than elsewhere

Royal Canin cheaper than elsewhere, which is a great help, given how pricey it is. Speedy delivery too.

21. Januar 2026
Bewertung ohne vorherige Einladung
VetShop.co.uk-Logo

Antwort von VetShop.co.uk

Hi Christopher,

I hope you're having a lovely week.

We’re really glad we could help by offering Royal Canin at a better price, and it’s great to hear your order arrived quickly too 🙂

If you need help with anything else please contact us on 01789 614 321, or email info@vetshop.co.uk

Paws & hugs,

Vetshop.co.uk 🐾

Bewertet mit 5 von 5 Sternen

Good brand, puppy loves it

Excellent company, from ordering to receiving, very quick and great discounts. Would recommend to all

1. Januar 2026
Bewertung ohne vorherige Einladung
VetShop.co.uk-Logo

Antwort von VetShop.co.uk

Hi Helen,

I hope you have a fantastic weekend.

We’re really glad you were happy with the speed, service, and savings. We truly appreciate the recommendation and your support.

If you need help with anything else please contact us on 01789 614 321, or email info@vetshop.co.uk

Paws & hugs,

Vetshop.co.uk 🐾

Bewertet mit 5 von 5 Sternen

Great choice of products

Great choice of products, Competitive prices, Good communication, Fast delivery

7. Januar 2026
Bewertung ohne vorherige Einladung
VetShop.co.uk-Logo

Antwort von VetShop.co.uk

Hi Phil,

I hope you had a lovely weekend.

Thanks so much for taking the time to leave this review! We’re delighted you enjoyed the products and had a smooth, fast experience 🙂

If you need help with anything else please contact us on 01789 614 321, or email info@vetshop.co.uk

Paws & hugs,

Vetshop.co.uk 🐾

Bewertet mit 1 von 5 Sternen

Accidentally ordered a dog food for…

Accidentally ordered a dog food for subscription, the second I was notified I messaged. I only received a reply after it had already been delivered. Upon delivery, I had ordered this to go to my parents address as I’m working. DHL delivery driver didn’t knock on door, dumped dog food on driveway and fraudulently signed for ‘meg’, again he didn’t even knock & I don’t live at that address, also I never sign my name as ‘Meg’ it’s always my full name. So after getting a reply from VetShop regarding this, they arranged for the parcel to be collected by DHL, I had them cancel on collection 3 times on after another. Finally DHL came back to pick up collection, didn’t give my mum a receipt and went. Now VetShop are telling me the parcel hasn’t been collected or the collection hasn’t been logged, so I’m unable to get a refund and now they’ve stopped replying to me. £45 down and nothing to show for it. I’ve ordered from this company many times and never had these issues, I feel really let down over this experience and will NEVER be ordering from here again.

16. Dezember 2025
Bewertung ohne vorherige Einladung
VetShop.co.uk-Logo

Antwort von VetShop.co.uk

Hi Megan,

I have you're having a good week, and haven't been too badly affected by the weather 🌨️

I'm sorry to hear about the problems that you have experienced with this order and collection. I can see that our customer service team have now got to the bottom of the missing return and a refund was processed for you on January 5th.

Please accept our apologies for the frustration that the issue has caused you.

If you need help with anything else please contact us on 01789 614 321, or email info@vetshop.co.uk

Paws & hugs,

Vetshop.co.uk 🐾

Bewertet mit 5 von 5 Sternen

Dog worming tablets

First time I have used this website ,I ordered dog worming tablets for one my dogs . After giving some information about my dog , the order. went through . They arrived quite quickly

8. Dezember 2025
Bewertung ohne vorherige Einladung
VetShop.co.uk-Logo

Antwort von VetShop.co.uk

Hi Carmel,

Thank you for your review! We’re delighted to hear that your order arrived quickly and that your first experience with us went smoothly. We hope your dog is happy and healthy 🐕

If you need help with anything else please contact us on 01789 614 321, or email info@vetshop.co.uk

Paws & hugs,

Vetshop.co.uk 🐾

Bewertet mit 2 von 5 Sternen

Damaged packaging

The package was delivered with a significant damage. There was a delay in the delivery. I emailed them, bounced back twice. There is no email you can write to, only way is to write on -contact us. I wrote there with pics and video and had no reply back from them and its one month now.

3. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. I have been using them for a while now for our Hills dog food. The website is easy to use. The prices are very competitive. The delivery was excellent with the items being wrapped very well and delivered in plenty of time. Would recommend this company.

29. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very wide range of products available…

Very wide range of products available and at competitive prices. I regularly purchase the Peckish fat balls from them as they are such a bargain price and always prompt delivery. Sadly we don't have our other animals now but I used to purchase cat and rabbit food from them as well for the same reasons. Extra benefit if you sign up to the subscription scheme too.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A good first time buying experience

On the day I ordered Vetshop had the most competitive price for Specific Allergen Managent wet food for my dog.I found their website easy to navigate, ordering was easy and email confirmation immediate. It arrived when it was due to be delivered so an excellent experience for a first time customer. I did find that the box that the product was packed in was rather large for the items but only a minor point. I would definitely purchase from them again.

18. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great on all points

Service quick and efficient, fast delivery, good communication, great price and, best of all, my dog loves the food.

11. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A great reliable and easy to contact business.

I have brought from Vetshop ever since I homed Splodge from Cats Protection. I buy the recommended dry cat food Proplan Renal plus in the 10Kg bag on the repeat order discount account. My order varies so not a set date which Vetshop allow. This time as the current bag a quarter full I thought I’d try the promo offer. It didn’t work online. I called and my call answered fast by a delightful lady who gave me a new discount code which worked. The delivery was spot on too. Thank you. I will be back.

3. November 2025
Bewertung ohne vorherige Einladung

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