My poor puppy found something mouldy to eat and became very sick quite quickly. We were speaking to a vet within minutes who then got us in contact with the on call vet for our regular clinic. 30 minu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... Mehr ansehen
My mischievous 2 year old Golden Retriever Maeve, ate some lily stamens out of the compost bucket in the evening so I rang VetChat for advice. Dr Lucy was so lovely and reassuring ,gave great advice a... Mehr ansehen
Unternehmen hat geantwortet
We needed what we thought was urgent advise , we received this and waited overnight for our dog to improve - which he did.Thanks very much for putting our mind at ease. Why 4 instead of 5 stars consul... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.
Kontaktinformationen
VetChat, 3124, Melbourne , Australien
- service@vetchat.com.au
- vetchat.com.au
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Gave invaluable advise
Not having had issues with pets before, it was distressing that my 6 year dashound was having a great deal of difficulty standing or walking.As it was a public holiday, was unsure how to proceed.While reviewing his Pet Insurance policy , I noticed what appears to be a benefit to have free consults online.As an old aged pensioner, it is always important to safe a few dollars.Having connected to VetChat, and paying a fee, was given some great advice. Result, Mustard taken to emergency Vet hospital and was in surgery in less than 2 hours.Mustard is now home after two weeks in hospital, with instructions to avoid walking for several months. Mustard is becoming used to his restrictions and I truly thank VetChat for helping a distressed owner

Antwort von VetChat
VetChat is a quick, efficient and excellent value
VetChat provided a quick and efficient solution when I was feeling anxious about my dog’s symptoms late at night. The vet was knowledgeable and I felt instantly reassured. It was $40 for peace of mind and a good night’s sleep, definitely good value for money!

Antwort von VetChat
Quick response
Quick response, told us what we needed to do to keep our pet safe till we could get to a vet. Very good experience and would not hesitate again to contact Vetchat.
Awesome next day follow up to check in on our pets condition.

Antwort von VetChat
It made all the difference late at night.
It made all the difference late at night to have a reassuring professional giving you help and support. We live 100kms from the nearest vet so being able to give Gypsy relief from the pain for the night was a godsend. We got Gypsy to our vet first thing Sunday morning and she is now on the mend.Thank you all for the help and the follow up check ins it made a stressful time so much easier

Antwort von VetChat
Great first-time experience with Vetchat
Very pleased with the short time it took to connect with Dr Abby who asked various questions about the situation with our 8 month old pup who had eaten quite a bit of chocolate. The advice given was very timely and reassuring. Thankfully everything turned out fine in the end and we didn't need to go to the emergency vet.
Professional help within two minutes. After logging in to the site I waited…
After logging in to the site I waited less than two minutes before being connected to Dr Claire via video link.
This is the second time I have used this great service and highly recommend the “best for pets” program which includes 24/7 access to a professional and caring vet . We are very happy with all aspects of the service.
Fantastic service that answered my…
Fantastic service that answered my questions extremely quickl. The team were able to give me the information I needed and followed up with me the following day. Also very fairly priced!
Fast and easy
Fast and easy. Dr. Liz was very helpful
Very knowledgeable and available
Very knowledgeable and available
We were very happy with the counsel and support from the vet. Very kind and understanding. Highly recommended.
Excellent vet advice
Excellent vet advice, on the spot, with a written copy for future reference. Really thrilled with the service on a Saturday night!!! Thank you team.
every time gets very good help
Always respond promptly and give feasible solutions
Thank you Vetchat
My dog was suddenly acting a bit strange one night.. It was a bit scary, obviously if he got worse or didn't get any better we would have to see a Vet but to know that I was texting one while I could keep an eye on him at home and try a few things before calling emergancy was very reassuring...
I didn't really know it was an option til I was looking up his Vet's contact details.
I spoke to a lovely vet and the follow up emails were appreciated. I will now not hesitate to use the chat service again.
(As someone else mentioned messages not coming through - try refreshing your chat page. I had to keep doing this to get replies to come through also..)
Thank you!
Qualified Experts
Qualified and experienced vets who provide thorough and honest answers.
My first dealings with VetChat and am very impressed
My first dealings with VetChat and I have to say that I’m impressed. The response from sending my initial message through on VetChat to being linked to a veterinarian was within 2mins.
The veterinarian really put my mind at ease and gave clear instructions on how to help settle my furbabies itching and biting at his skin until I could get him to a vet for a one on one consult.
Even receiving a call and email from another vet to make sure everything was ok with my furbaby.
Thank You!!!!
I have always received the best service from the vets at Vet Assist. I love that they do a follow up and I have always received really good advice. They are so kind and caring. Would highly recommend them. Just a shout out to say a big thank you to them
Great Service.
First time engaging with VetChat. Great platform and advice. My two cats had bowel concerns which was easily diagnosed by the vet I spoke with via video link. Script’s were emailed to me directly and were able to be filled at my local pharmacy. Which made things very convenient.
Super service and would highly recommend VetChat.
Really helpful vet service.
Vet chat & Dr Tash are great!
Vet chat is fantastic! Dr Tash responded asap and was so helpful when we realised our puppy had a missing front tooth, we sent her photos & she gave us some very helpful advice & peace of mind that he would be ok and it was all free under our pet insurance.
Great service
Great service, very helpful and friendly team. Very good value for money
Excellent advice!
Excellent advice!! I can't recommend this service enough. I spoke to a vet in under a minute. I will continue to use VetChat and recommend to all my friends. Thank you!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







