Very simple to navigate the site. Quotes are easily generated and can be laid out for easy comparison. The selection of cars is pretty substantial too. Up-date information is quick and friendly. Got... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The order and delivery has needed constant chasing since I confirmed the order and the licence check was done. The pricing between retailer and Tusker is manually managed and a lot of paperwork is i... Mehr ansehen
The car selection process was very straightforward and easy to use. What really stood out, though, was the support I received from the Tusker team. I contacted them on two occasions with questions, an... Mehr ansehen
Yes, it has been a very quick service up to now. There wasn’t much waiting over the phone, the online booking was pretty simple and any additional problems were immediately dealt with over the p... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Hi, we’re Tusker, and we’re on a mission to help everyone drive a better car. Via our salary sacrifice green car scheme, we offer an innovative and affordable way for employees to easily get a new fully insured and maintained car where a monthly amount is taken from their gross salary. Since 2008, our services have made a difference to the 70,000+ drivers we’ve worked with, rising to tackle environmental challenges while helping people into new, affordable, and clean vehicles. We’re proud to have the largest salary sacrifice car benefit scheme in the UK, with the lowest average CO2 emissions of any FN50 car fleet. Tusker really are the Green Car Benefit Experts. With over 1,700 customers, we provide the safest pair of hands due to our extensive experience and focus on delivering successful compliant schemes.
Kontaktinformationen
Hatters Lane, WD18 8YF, Watford, Vereinigtes Königreich
- 0333 400 1010
- hello@tuskerdirect.com
- tuskercars.com
4.5
Hervorragend
10’811 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Clear and Informative
Really clear pricing information and great options for either made to order or in stock cars. Simple application with good response times progressing to the next steps.
Looking forward to receiving my car now!
8. April 2026
Antwort von Tusker
Good afternoon,
We appreciate your feedback. It's great to hear that you found our pricing clear and enjoyed the options for ordering. We're also glad the application process was simple and responsive. We hope you enjoy your new car!
Kind Regards,
The Driver Satisfaction Team
BIK.
I found all the call handlers I have spoken with, really informative and helpful. They matched the vehicle to suit my needs, lifestyle and budget. They explained what BIK meant for me and we looked at lower BIK cars across the amount of years I was going to have the car for, to suit my budget. I have only given 4 stars, as I haven't had delivery yet, but I am hoping this will be seamless.
12. April 2026
Antwort von Tusker
Good afternoon,
We appreciate you sharing your experience. We're happy to hear the call handlers were informative and helpful in matching a vehicle to your needs and budget, and explaining BIK. We hope your delivery is seamless and look forward to your complete satisfaction.
Kind Regards,
The Driver Satisfaction Team
I managed to cancel a pending order…
I managed to cancel a pending order easily, when I ordered a used car due to no stock of new, of the one I wanted. I then checked back 3 days later and there were new stock in, which was also cheaper for the same car, so they happily cancelled my first order and placed a new order which saved me about £100 a month.
11. April 2026
Antwort von Tusker
Good morning,
We're happy to hear that you were able to easily cancel your initial order and place a new one, saving you money. We appreciate you sharing your positive experience with us!
Kind Regards,
The Driver Satisfaction Team
Easy to use...pictures could be a bit…
Easy to use...pictures could be a bit clearer of the damage on used cars
7. April 2026
Antwort von Tusker
Good morning,
We appreciate your feedback and are glad the process was easy for you. We'll look into improving the clarity of our used car damage photos.
Kind Regards,
The Driver Satisfaction Team
Excellent service
12. April 2026
Antwort von Tusker
Good afternoon,
Thank you for your feedback! We're glad you experienced excellent service. We appreciate your support!
Kind Regards,
The Driver Satisfaction Team
Antwort von Tusker
Good morning,
We're happy our product was well-explained and simple to use. We appreciate you taking the time to leave us feedback.
Kind Regards,
The Driver Satisfaction Team
Customer service really helpfull
Customer service really helpfull , everything thing to wards getting my new car is brilliant thank you
Kind regards
Michael parker
9. April 2026
Antwort von Tusker
Good morning,
We're happy to hear that our customer service was helpful during your new car purchase. We appreciate your kind words and are glad everything went brilliantly for you. Thank you for your feedback!
Kind Regards,
The Driver Satisfaction Team
Easy process
11. April 2026
Antwort von Tusker
Good afternoon,
Thank you for your feedback! We're glad you found the process easy. We appreciate your support!
Kind Regards,
The Driver Satisfaction Team
Antwort von Tusker
Good morning,
We appreciate your positive feedback and we're so glad that our company was helpful and easy for you. Thank you for sharing!
Kind Regards,
The Driver Satisfaction Team
Ordered an in stock car and delivery is…
Ordered an in stock car and delivery is just getting further and further away so not ideal as this was the reason I ordered a stock car to get it a little faster
9. April 2026
Antwort von Tusker
Good afternoon,
We regret to hear that the delivery of your in-stock car is being delayed, as we know getting it quickly was important. We appreciate your feedback and will look into this matter to help improve our services in the future.
Kind Regards,
The Driver Satisfaction Team
Antwort von Tusker
Good morning,
We appreciate you taking the time to share your wonderful experience. We're so glad it's always a pleasure to work with us!
Kind Regards,
The Driver Satisfaction Team
Antwort von Tusker
Good morning,
We're glad you found our communications helpful and informative. Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Driver Satisfaction Team
Antwort von Tusker
Good morning,
We are happy to learn that you had a fantastic experience and were updated frequently. Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Driver Satisfaction Team
Excellent Using Tusker what a great experience
Using Tusker what a great experience. They were very quick with an enquiries and nothing was too much
8. April 2026
Antwort von Tusker
Good morning,
We're happy to hear that you had such a great experience! It's wonderful to know our team was quick and helpful with your inquiries. Thank you for your positive feedback.
Kind Regards,
The Driver Satisfaction Team
Antwort von Tusker
Good morning,
We're happy to learn that you experienced smooth transactions and excellent service. Thank you for sharing your positive feedback with us!
Kind Regards,
The Driver Satisfaction Team
Slow and poor customer service
The overall process has been much slower than expected. The biggest issue has been customer service— resolve through emails suggested to be the better option when I called the customer service team, but responses to emails are taking close to 10 days, which makes it very difficult to resolve anything efficiently. Hopefully, this is something they can improve, as it really impacts the overall experience.
11. April 2026
Antwort von Tusker
Good morning,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has been slower than expected, and we understand how frustrating it must be to wait so long for responses, especially when you're trying to resolve something important.
Thank you for bringing this to our attention. We can see how being directed to email, only to then experience delays, adds to that frustration. This is something we are actively reviewing so we can improve both our response times and the overall support experience.
Thank you again for your honest feedback, it helps us identify where we need to do better.
Kind Regards,
The Driver Satisfaction Team
Simple to order and great customer…
Simple to order and great customer service. Process of ordering a new car through the salary sacrafice scheme was seemless. Would highly recommend
7. April 2026
Antwort von Tusker
Good morning,
We appreciate you taking the time to leave us a review. We are so glad to hear that ordering was simple and the customer service was great. It's fantastic the salary sacrifice scheme was seamless.
Kind Regards,
The Driver Satisfaction Team
Exceeded my expectations.very…
Exceeded my expectations.very professional in handling customers.
7. April 2026
Antwort von Tusker
Good morning,
We're happy to hear that your expectations were exceeded! We appreciate your positive feedback regarding our professional customer service. Thank you!
Kind Regards,
The Driver Satisfaction Team
Friendly user and good service
2. April 2026
Antwort von Tusker
Good morning,
We appreciate your positive feedback and we're so glad that our service was friendly and useful for you. Thank you for sharing!
Kind Regards,
The Driver Satisfaction Team
Excellent communication and helpfulness
Excellent communication with everyone-friendly staff. Clear explanations up to this stage.
10. April 2026
Antwort von Tusker
Good morning,
We're happy to hear about your excellent communication with our friendly staff and the clear explanations you've received. We appreciate your positive feedback!
Kind Regards,
The Driver Satisfaction Team
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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