The Webchat assistant, Qyaam Clark, led me patiently to successfully carry out my task to arrange for no further meter readings by supplying me with a dedicated phone link. Thank you
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shameeg was very helpful and quick to solve my problems. Literally took 10 mins tops, and even shared screenshots, shared relevant info, and was understanding and kind!
Web chat was easy to use but didn't provide the required options, was taken up by a web agent who did a great job, prompt and polite dealing with the issue.
Obtained answer to my problem within seconds. saved me so much time. Really appreciated the help from Oyaam Clark who did an excellent job for me.
Unternehmensdetails
Über TotalEnergies Gas & Power (UK only)
Vom Unternehmen geschrieben
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Kontaktinformationen
Vereinigtes Königreich
- 08002761014
- totalgp.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Meter Reading
Shameeg was very helpful, quick, and efficient. They assisted me with posting the meter reading.
Qyaam Clark was amazing solved my…
Qyaam Clark was amazing solved my problem striaght away
Qyaam Clark did what was needed and got…
Qyaam Clark did what was needed and got the job done.
Excellent customer service
Qyaam Clark was my advisor today, great customer service , helping to direct me to the correct department.
Excellent customer service
Qyaam Clark gave exceptional customer service and sorted out all queries
After an ongoing issue
After an ongoing issue, Qyaam Clark in customer service managed to sort everything for us! It was nice to get a down to earth and extremely helpful support agent
fast and efficient
Qyaam Clark provided excellent service…
Qyaam Clark provided excellent service when helping me update my meter readings and adjust the billing period. Qyaam was professional, efficient, and very helpful throughout. Really appreciate the support—highly recommended!
"Qyaam Clark" was very helpful
Qyaam Clark answered all of my questions…
Qyaam Clark answered all of my questions and changed the contact details on our account
Qyaam Clark - prompt, friendly and helpful.
Qyaam Clark helped me promptly and curteously. A very friendly and helpful person. Thank you Qyaam!
Qyaam Clark was extremely helpfull on…
Qyaam Clark was extremely helpfull on gaining access to an old account
qyaam clark really helped and was…
qyaam clark really helped and was really efficient, defo would recommend
Qyaam Clark was super helpful!
I spoke to Qyaam Clark this morning…
I spoke to Qyaam Clark this morning with a query, he sorted it quickly and was very polite and friendly. A lovely start to my morning.
Qyaam Clark was very helpful and got…
Qyaam Clark was very helpful and got everything I asked for sorted in a matter of minutes :)
TotalEnergies EV charging
TotalEnergies EV charging
Very poor service for residents which chose pay as you go solution including disabled residents and drivers which using there vehicles only once for while. TotalEnergies is charging blue badge holders of EV vehicles for parking. Blue badge holders They have free parking, but You adding fees during charging.This is total rip off. Only subscribers can receive RFID cards not pay as you go drivers. To much hustling with uploading documents and verification (including council tax) so Your electricity bill for Your EV vehicle is based on your postcode (specially if You are living in London)and how much money they can make on Your subscription.TotalEnergies app very slow and poor. Everyone knows that sometimes apps not working properly and drivers spend time trying to connect to EV chargers is total waste of time. I travel a cross European country’s and internet connection is very slow and poor in some parts of Europe specially in Germany where EV charging stations are in the middle of nowhere between beautiful woodland or fields or farms. I will strongly recommend to everyone to have RFID card with You at all time. Other companies provide RFID cards is standard sign up services and the RFID cards compatible with much more different EV charging stations providers not only in UK but also in 27 other EUROPEAN countries. Definitely not recommended provider of EV charging stations

Antwort von TotalEnergies Gas & Power (UK only)
Qyaam Clark
did exactly what I wanted quickly and efficiently. Very polite
Friendly, Polite and Efficeint
I made contact with TotalEnergies to obtain our kWh usage for one of our offices. Qyaam Clark was able to help very quickly, and was also very friendly and polite. I have had great difficulty obtaining this kind of info from other companies, so really happy with this result
Great service from Qyaam Clark
Great service from Qyaam Clark. Pleasant and efficient. Thanks
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