TotalEnergies Gas & Power (UK only) Bewertungen 8'703

Shameeg was very helpful and quick to solve my problems. Literally took 10 mins tops, and even shared screenshots, shared relevant info, and was understanding and kind!

Christine Mupotsa you are STAR

Shameeg was extremely helpful and clarified my numerous issues with TotalEnergies and the issues which have arisen due to energy switching

Polite and efficient

Thank you Christine was very helpful today when submitting the electric readings, also checked for me to see if there was an existing gas account!

Christine was extremely helpful and resolved my issue immediately.

Elliot was really great in terms of his communication being very proactive, accommodating and providing great customer service.

He provided a great solution for the club, assisted in looking at a number of different options and was very amenable. Highly recommended!

Sweetness is an absolute credit to Total Energies, very positive and calming nature, happy to help and provide next steps for resolution.

Web chat was easy to use but didn't provide the required options, was taken up by a web agent who did a great job, prompt and polite dealing with the issue.

Qyaam Clark, was very quick to respond to my query and the information was very helpful.

The Webchat assistant, Qyaam Clark, led me patiently to successfully carry out my task to arrange for no further meter readings by supplying me with a dedicated phone link. Thank you

Someone has been contacting Total under my details pretending to be me to obtain information, Qyaam Clark has recognised this and has been so helpful and responsive to rectify this problem and has responded to me with urgency giving me peace of mind the matter has been dealt with and will continue to be monitored by Qyaam Clark. So polite and reactive.

The customer care representative, Qyaam Clark, was very helpful and was able to answer all my questions.

Obtained answer to my problem within seconds. saved me so much time. Really appreciated the help from Oyaam Clark who did an excellent job for me.

Really polite and helpful quickly sorted out my problem with no issues. Didnt have to wait online for ages the chat is very quick and you can speak to a real person whom was very helpful