topflightfares.com Bewertungen 989

Thank you for your help Terrance. It was an easy transaction.

⭐️ 1 Star – Misleading and deceptive practices

TopFlightFares scammed us out of our money by misleading us into believing we were purchasing a confirmed plane ticket. We booked directly through their website, paid in full, and received a confirmation number, which reasonably led us to believe our flight was secured. Only after payment was processed were we informed that the ticket was actually placed on “standby” and that no flight or ticket information would be provided until 12–24 hours before departure—if at all.

This critical information was not clearly disclosed before purchase. When we contacted the company for clarification and assistance, their representatives were dismissive, misleading, and extremely unhelpful. They refused to provide valid ticket details and denied our request for a refund, despite the fact that no confirmed airline ticket was ever issued.

We were left without confirmed travel plans and out the money we paid. Had we known this was not a guaranteed ticket, we never would have booked. We strongly advise others to avoid this company and read reviews carefully before doing business with TopFlightFares.

I book a flight from Fort Smith, AR to Dalas and to Orlando. I picked the seat and paid my ticket online. I received confirmation and ticket online. Then 5 min. later, a woman called and her name is Vicky Vee from Topflightfares.com. Told me, that i need to upgrade my ticket inorder I can departure the flight date that I selected. She said, I right now I am a standby ticket. It never tell me anything about standby ticket when I bought. I bought with the insurance and other things too. So, I knew that she and this company up to no good. I told her to cancel my booking and refund it back. Then when I check on my email, she wrote the email to me like this: (Your reservation request with "Top Flight Fares" has not been confirmed.

We tried reaching you out however there was no response and the booking is on STANDBY..

To confirm your reservation kindly get in touch as soon as possible to lock this promotional deal for you. )

I hope, she will refund me back to my credit card. or esle it will be a good fight.

Can you believe that? So, Please be careful with this website flight ticket shopping Topflightfares.com

I booked a one way ticket for it shows a cheaper fare on their site. It says you can cancel it within 24 hours after you book. There is a catch that it is also a restricted or standby fare and my reservation is pending unless there is someone would cancel on that flight. Hence the standby fare. But what happens to the, you can cancel it within 24 hours. They want me to pay more to be on that flight which defeat the purpose of seeking a cheaper fare.

Topflightfares.com showed low prices for plane tickets but only had standby options available. We declined as we needed tickets. They still charged us through United Airlines.

I booked a round trip flight and then received and email saying that it is pending. When I called I was told the flight would cost 200 more than what I booked it for. I asked to cancel it and he hung up on me. I have no idea what charges to expect on my cc. Horrible experience!!!! So not use them!!!

Terrance is really wonderful! The tickets are more expensive but he is very thoughtful and was courteous and got me taken care of!

I ordered 2 tickets and when I received the conformation number for Alaska Airlines it showed 1 passenger for me only. After weeks of phone calls to Vicky my representative was given notice of full refund of $456 spent. However, the airlines policy is after 24 hours it's only 50%. I was told I would need to contact the airlines who wasn't the one who sold me the tickets. Needless to say, I fell for the bait and switch and would say never use Topflight fares or anything associated with Blue Sky Travel.

We decided to purchase ticket from them to fly out to Hawaii for this summer for vacation. After adding 3 adults and 1 child the age of 17 the total cost came out to $1833.20 for a round trip. After paying the cost we didn’t get our tickets, so we called them to ask how are we supposed to get our tickets since we made purchase from them. This guy who was on call said the total price changed from $1833.20 to $2198. Like how is it possible for the fair to go up after the purchase has been made. Such a pathetic customer service.

Peter was very helpful and a pleasure to work with

My experience was pretty great Peter was a great help will definitely use you guys in the future got excellent prices 👍

This company is a complete SCAM!! I was trying to book an airline fare for a Southwest Airline flight and, this comany showed the fare for this flight $80 below what was available on Southwest. When I did the booking, I immediately received an email from Topflightfares stating that an agent will contact me shortly to finalize the reservation. i was never contacted and, a short time later I received an email staing that I had beed booked on a United Airlines flight at completely different times and at a higher cost than I could have originally received directly through Southwest Airlines. I immediately tried to call this company and, after getting passed off a couple times to varius people, the lady who supposedly made the reservation stated that she could not make the reservation on Southwest because she could not confirm seats at the stated price. So, she just decided to book me on another airline and, the flight was non-refundable. She told me she needed to see what could be done and would call me back. I never heard from her again.

Do not do business with this business. They will scam you out of your money and charge you more what it is and you're not even getting a good fare for flights. I had to report them to a the flights like United so they could get taken care of. Don't be taken into their scam. Huge scam

WARNING!!! THEY ARE SCAMMING US!!! I purchased two airline tickets and instantly received a message indicating that my reservation was pending. It took close to 30 minutes to get through to an agent, and he actually called me back from a number that said it was from Bluesky Travel. The agent I spoke with told me that I had purchased "Standby" tickets. I told him to immediately cancel the tickets and he said they cant be canceled. This company appears to be based out of Brewster, New York , so I am going to file a complaint with the states Attorney Generals office. I was also able to cancel my CC before it got charged. DO NOT USE TopFlightFares or Bluesky Travel!!!

This business really put a bad experience in my books and I won’t buy from again. Very disappointed in customer service from them. From Hawaii to Chicago for two adults and six children came out to $1,800.00. My tickets were not confirmed so I called in. The first agent had insinuated that I was a liar when I was reading to him what my email had said about my booking upon going down all the information. Then Terrance came along and helped to explain that the reason why my tickets were so cheap is because they were “STANDBY” tickets which is why it was prompted to call customer service and the tickets weren’t confirmed. He helped me adjust my tickets and confirm it, but then that price went up to $3,200. Being the cheapest tickets, I am allowed to carry on bag and no free check in bag so I will have to pay additional for that since the seats were all basic economy. Later, I realized Terrance had almost missed the seating for one of my connecting flights (ARRIVAL: LA to Chicago). Upon trying to contact them it took two days to finally get ahold of Terrance and I had to email him. His colleague didn’t tell Terrance to give me a call. Instead of Terrance calling me to verify seating he went ahead and booked it on his own and just emailed me that the seats were reserved. I also asked him about the seating arrangements if they could be modified because I put the ticket confirmations into United and Alaskan Airlines and i was able to see the visual layout of where we were sitting. We got into an argument because I explained to him that my interpretation of together was in the back/front of each other. Not going across the whole plane. I wanted to adjust all our seating to seats that were in the same cabin and would cost the same, but he said that to change seats I would have to pay extra because the rates of the seats are different than from when they were first purchased. It did not make any sense to me and I kept trying to ask to see if there were anything he could do, and instead of trying to see he just said there isn’t. It got heated and I disconnected the line. He kept trying to call me back multiple times, but I went to email instead to not make matters worse. Through email he got frustrated and proceeded to tell me that he will cancel my whole trip. I told him you can’t just cancel my flights without my permission because it goes against the rules and regulations of DOT. He then tried to say “he was offering that” and I told him unless you’re going to give me a 100% refund then I’m not agreeing to canceling. Terrance did not respond after that. He was patient and helpful in the beginning and once I told him he messed up, instead of apologizing he kept saying that he didn’t mess up. If you decide to book with them please be mindful of the customer service you will receive, YOU WILL ALWAYS HAVE A CANCELLATION FEE even if it’s months ahead of time, and you will be receiving emails from this company, phone calls from Blue Sky Travel (if the agent calls you), and from what Terrance stated, “they are a third party from Priceline.” I’m very sketched out and hope that on the day of my flight my tickets go through. Will be updating in May.

Terrance was a wonderful help, to get my husbands flight straightened out.

While booking tickets we paid for hand carry bag and again we have to pay $99 for each person .

This company is a scam! Misrepresentation & fraudulent practices. Very shady. DO NOT use their services. The price I booked online was not what was charged. Received a call immediately after booked and told initial tickets were only for standby. Customer service is horrible. Hung up after being on hold numerous times. They don't even honor their refund policy on their website. Can't even deal with airlines directly because the confirmation email doesn't match the passenger name. Horrible experience.

Scam, All of this listed below
Common complaints include:
Bait-and-Switch Pricing: Customers report finding a low fare online, only to be told after booking that the price is no longer available and they must pay significantly more for a "guaranteed" seat.
"Pending" or Standby Tickets: The initial charge often results in a "pending" or standby ticket, which is not clearly disclosed on the website. Agents then pressure customers to pay an additional fee for a confirmed seat.
Refusal to Cancel/Refund: Despite the website's policy stating a 24-hour cancellation window, customers who attempt to cancel are often told no refund is possible. Agents have also been reported to hang up on customers requesting cancellations.
Rude and Unhelpful Staff: Multiple reviews mention agents being rude, aggressive, and unhelpful, sometimes even insulting or threatening customers who complain.
Unauthorized Charges/Credit Card Fraud: Some users who provided their credit card information reported subsequent unauthorized charges or had to cancel their cards immediately to prevent potential fraud.