TMT First Bewertungen 2’696

Supposedly this is a Samsung authorised repair shop. They did not have a clue what to do with my phone, tempered with my software which they should not have touched at all! When asked them if they were going to compensate me, they stopped responding to my emails. I can no longer use my phone, because of them, and it was an expensive phone!

Very friendly people over the phone and super helpful, answered all my questions and a very speedy service, and was happy to take my phone back again for another correction. Recommended

Customer service was perfect from the service ,delivery .and the conmucation

Purchased the nordic track from this company, straight forward. 4 stars simply for cost

Great service, very quick to get the item assessed. They called me upon assessment of the phone and asked if I wanted to go ahead with what they had found, and was told whether or not it would be covered under warranty. They then carried out the work, and sent the device back. Overall, great service, polite and friendly staff, glad I put in the repair request.

Was a very smooth process from start to finish.
From the first very friendly phone call on first contact about my faulty Tablet.
To the re delivery of it and delightful outcome of it working fine now .

Exceptional service from samsung. If i could give more than 5 stars i would.
1 week turnaround, fully refurbished, amazingly good communication amazing courier service. Service so good it can only be for the sake of reputation, not profit.
I am very grateful for the amazingly generous and efficient service thank you. I am an avid samsung consumer and this has reinforced my opinion and nrand loyalty.

Sent in for repair sub board that was comolete but also they had to replace the back cover as my camera lense was cracked. So paid for it then recieved device back after 3 weeks and the back cover was peeling away to stuck down correctly, sent it back to be rectified and come back in same condition cant afford to send the phone back again for a third time.

Great staff

From the collection of my device via DPD to being repaired and then delivered back to me by the end of the week. This was the first time using this service and would highly recommend. Also the team conducted various different checks on my device which they gave me a list of all those that passed which was 100%. That was a nice touch as it provided confidence the device is all working correctly.

The phone hot when using it..
My USB cord was never returned. I contacted them and not even an effort to send me the cord...I was told I won't get it...
Poor customer service...

I sent my damaged Samsung Ring back for repair and instead of asking me await the repair they sent me a new ring back! Absolutely unbelievable customer service.

Super quick turn around. They ended up replacing rather than repairing my Galaxy buds pro 3 for what I can presume is a refurbished pair but I'm okay with that.
5*'s

The customer service provided was exceptional, with prompt responses to all email inquiries directed to TMT. The repair process under Samsung warranty was executed with remarkable efficiency. The entire service, from collection to delivery, was seamless and highly professional. Being without a mobile device can be a significant inconvenience, and i extend my sincere gratitude to TMT for their swift turnaround.

My phone was picked up ,fixed and delivered back to me in 4 day s ,the process was easy too ,brilliant service

Phone came back quickly and like new

Excellent service. Item collected for repair on Tuesday and returned by Saturday Morning, really cannot fault the service.
kept informed throughout all stages of inspection/repair and return.

Flip phone was repaired timely and updates were given as well. Thank you

My watch was returned with exactly the same fault. No one asked what the problem was or explained to me what was actually repaired. So sadly zero stars .
How do you even know what the problem was ???

💯 satisfied