TMT First Bewertungen 2’695

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Avoid this company at all cost . They Had my phone for over a week to now say they cant replace the screen protector because its a scratch on the oled screen and quoted £390 odd 🤣🤣 samsung is curr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great customer service. I was guided through the entire process and provided with clear, easy-to-follow instructions. They even arranged for my phone to be collected from my workplace, which was i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They provide a wonderful repair service for Samsung products. I had damaged one of my Galaxy Buds3 Pro earpieces, and through Samsung Members I was able to get them picked up by a well renowned courie... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Found a fault but due to a delay caused by the courier taking the item to the wrong hub/ having to locate, they replaced the item rather than taking longer to fix.

Unternehmensdetails

  1. Telefonreparaturdienst

Informationen, die aus verschiedenen externen Quellen stammen

We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

2695 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good service and good communication

Good service and good communication, can you ask for more

30. April 2026
TMT First-Logo

Antwort von TMT First

Hi there, Steven.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us here at TMT First.

Kind regards
Owen

Bewertet mit 5 von 5 Sternen

Best costumer service 👌

Best costumer service 👌

26. April 2026
TMT First-Logo

Antwort von TMT First

Hi there, Rares.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Bewertet mit 5 von 5 Sternen

Effortless on my part 100% information…

Effortless on my part 100% information from start to finish now higher honour I could give

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there, Michael.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Bewertet mit 5 von 5 Sternen

Phone repair

Quick, amazing work. I will recommend it to whoever needs it. I've got my repaired phone back in less than 4 days. Thank you so much, I'm more than happy for your service 💛

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there, Ewa.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Bewertet mit 5 von 5 Sternen

Smooth Operation

The collection, fix and delivery back to me was phenomenally quick.
My phone is now working perfectly and I hope it continues like this.
In any case, with TMT available to fix I don't have any worries !!

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there, Ivan.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Bewertet mit 1 von 5 Sternen

It's still not working

It's still not working wont charge or play sound

2. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there, Jess.

Thank you for leaving feedback.

Can you please provide your service order number that begins with 42?

Once we have this, we can help and advise further.

Kind regards
Owen

Bewertet mit 1 von 5 Sternen

Sent my phone in A1 condition I have…

Sent my phone in A1 condition I have photos time and location stamped upon placing in the packaging no marks or scratches on the phone phone arrived 3 days later damaged large scratches a dint in the screen I asked for proof the packing arrived in good condition the evidence was refused to be sent to me
facts are phone left in perfect condition I took photos to protect myself my evidence was dismissed a £800 repair bill was created 3 weeks later my phone came back not repaired in a worst state then I sent it in Samsung wont support im not going to have to raise a Ombudsman case and take legal advise

do not sent your phone to this repair centre look at all the horror stories well documented online im not the first and wont be the last absolute Criminals

The service is poor to say the least make sure to take photos of your devise to protect yourself

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there, Kev.

Thank you for leaving feedback.

Can you please provide your service order number that begins with 42?

Once we have this, we can help and advise further.

Kind regards
Owen

Bewertet mit 5 von 5 Sternen

Phone was repaired and back to me…

Phone was repaired and back to me within a week, good communication at each step of the way.

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there, Emma.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. I was guided through the entire process and provided with clear, easy-to-follow instructions. They even arranged for my phone to be collected from my workplace, which was incredibly convenient.

Just a few days later, the device was repaired and returned to me in perfect condition.

Excellent service — thank you!

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there,Sian.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Bewertet mit 5 von 5 Sternen

Fast and efficient repair

Fast and efficient repair. I was kept informed throughout the entire process from picking up my device and returning it to me. Prices are shown on website so you know how much your repair will probably cost. Start to finish was 5 days. I would use them again

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there, Tracy.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Bewertet mit 1 von 5 Sternen

Avoid this company at all cost

Avoid this company at all cost . They Had my phone for over a week to now say they cant replace the screen protector because its a scratch on the oled screen and quoted £390 odd 🤣🤣 samsung is currently investigating this scam they pulling of .

But hear me out ,the screen scratch is on the oled screen but NOT ON THE SCREEN PROTECTOR make that make sense guys . Don't let them scam you , im currently taking this through small claims court

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi there, Robbie.

Thank you for leaving feedback.

We are sorry to hear that you are not happy with the engineers inspection carried out against your device.

Please be advised that as your device shows signs of external damage this would not be covered by the warranty set in place by Samsung.

Kind regards
Owen

Bewertet mit 5 von 5 Sternen

My Samsung flip 6 has a black dot on…

My Samsung flip 6 has a black dot on the screen near the left side hinge. I sent the mobile to Samsung repair. I got it within a week and it works better now. Much appreciated.

1. Mai 2026
TMT First-Logo

Antwort von TMT First

Hi there, Kiran.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Bewertet mit 1 von 5 Sternen

WORST company 'ever' to deal with

WORST company 'ever' to deal with. They are basically Samsung's 3rd Party mobile phone repair company who blackmail and extort money from you using any excuse to avoid covering In-Warranty repairs. Shocking !!!

29. April 2026
Bewertung ohne vorherige Einladung
TMT First-Logo

Antwort von TMT First

Hi,

We're sorry to hear about your experience and appreciate you taking the time to leave feedback.

To process a warranty claim, we're required to verify certain details - such as a proof of purchase or relevant documentation - to ensure the claim is valid and covered under the warranty terms.
Unfortunately, as you weren't able to obtain the necessary documents in this case, we couldn't proceed further with your request.

We understand this can be frustrating, and we're more than happy to revisit your claim if you're able to provide the required information. Please feel free to contact our support team directly, and we'll do our best to assist you.

Thankyou for your understanding.
Kay

Bewertet mit 5 von 5 Sternen

Great speedy service delivered with…

Great speedy service delivered with attention and wonderful care

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi Hassan,

Thankyou for the fantastic 5-star review!

We're really pleased to hear you were happy with the speedy service and attention to detail-those are things we take great pride in.

We truely appreciate your feedback.

Kind Regards,
Kay

Bewertet mit 5 von 5 Sternen

Such a quick turnaround

Pick up, and drop off, were seamless. The speed of the repair was short too. Really impressed

22. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TMT First

Hi Shane,

We're so pleased to hear everything felt seamless from pick-up to drop off, and that your repair was completed quickly. It's great to know we left a strong impression-that's exactly the experience we aim to deliver.

We really appreciate you taking the time to leave feedback.

Kind Regards,
Kay

Bewertet mit 5 von 5 Sternen

Fast and reliable

Fast and reliable. Good job done. Thank you very much for bringing my Fold 6 back to life.

27. April 2026
Bewertung ohne vorherige Einladung
TMT First-Logo

Antwort von TMT First

Hi Michael,

We're glad you found our service fast and reliable, and even better that we could bring your Fold 6 back to life. That's exactly what we're here for.

We really appreciate your support.

Kind Regards,
Kay

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Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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