Repair of my samsung bud 3pro was timely. Earbuds was replaced and sent back seamlessly. Proper communication via email was maintained by the company all through the period of repair and return.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Avoid this company at all cost . They Had my phone for over a week to now say they cant replace the screen protector because its a scratch on the oled screen and quoted £390 odd 🤣🤣 samsung is curr... Mehr ansehen
Unternehmen hat geantwortet
Great customer service. I was guided through the entire process and provided with clear, easy-to-follow instructions. They even arranged for my phone to be collected from my workplace, which was i... Mehr ansehen
Unternehmen hat geantwortet
They provide a wonderful repair service for Samsung products. I had damaged one of my Galaxy Buds3 Pro earpieces, and through Samsung Members I was able to get them picked up by a well renowned courie... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktinformationen
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Vereinigtes Königreich
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4.5
Hervorragend
2696 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant service
Brilliant service from sending phone to return kept informed all steps of the way on status of the repair
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Sam.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Antwort von TMT First
Hi there, Mr Emmanuel.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Simple! Quick! Hassle free!
Collected within 24 hours, repaired in 2 working days and delivered back to me next day after that! Superb!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Mrs S.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
This made my grandson very happy all…
This made my grandson very happy all fixed thanks
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Sue.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Very fast service.Thanks
27. März 2026
Antwort von TMT First
Hi there, Alternative für Deutschland.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Happy customer.
The service, what I received was very quick and efficient and very professional.
27. März 2026
Antwort von TMT First
Hi there, Owen
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Quickly fixed and returned
Quickly fixed and returned
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Craig.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Flawless
I did not deal with this company directly but rather through Samsung repair service.
They replaced my flip phone screen protector that was peeling of in the middle.
Can't fault them for nothing!
It got fixed within one day and sent straight back. Phone looks brand new and so far works perfec. Very happy!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, KrasY.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service and so quick
Brilliant service and so quick. They kept me updated the whole time. Highly recommended
17. März 2026
Antwort von TMT First
Hi There, Sharman.
Thankyou for taking the time to leave a review and it's great to hear that you were kept informed throughout!
Many Thanks,
Kay
Professionally repaired and returned…
Professionally repaired and returned within a week
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Ashley.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
After a bit of a problem getting the…
After a bit of a problem getting the phone to you, I received a very quick service and it was returned promptly thank you
22. März 2026
Antwort von TMT First
Hi there, Dave.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very comprehensive and efficient
Very quick service, phone inspectedz parts ordered and repaired in a few days. Comprehensively checked, I sent in for one issue and they identified another and fixed that also and provided a list of all.checks completed too.
Very happy and definitely reccomend.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Jamie.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very impressed with the level of service
Phone returned looking (almost) brand new! It was booked in for Audio issues, however they also replaced the screen and a fresh protector.
Thank you
20. März 2026
Antwort von TMT First
Hi there, Ant.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Antwort von TMT First
Hi there, Kamil.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
What a rip-off
What a rip-off, samsung ring battery failed 1yr and 1 week, so just out of warranty, £30 just for them to look at the ring, then they want £349 to repair, £50 MORE than a NEW one. then they tell me that they need me to send the cradle before they can do anything, but didn't ask for this in the first place. Samsung and TMT should be ashamed of the service they provide (4292974560)
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Kevin.
Thank you for your feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
What an amazing staff and what an…
What an amazing staff and what an amazing service.
I had problem with my samsung Ring so they did collect it and repair it ( replace it with new ones) and sent it back to me all for free and they were updating me all the time for the process
So thank you so much for the great support and service
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Janan.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Absolutely amazing service
Absolutely amazing service! Picked up, told the next day that they needed replacing, got them back the day after that. Fantastic!!
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Paulo.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
My device was repaired professionally…
My device was repaired professionally and delivered back swiftly. Thank you 😊
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Zahid.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Good technical service
Good technical service, resolved issue promptly. Thanks Samsung!
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, T Miah.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
I'm enjoying every bit of it now.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Customer.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
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