The Crystal Maze Live Experience Bewertungen 

58
TrustScore 4 von 5

3.9

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Showed up for an afternoon booking, sent us through, signed waiver and then no staff available to lead us through the maze. Unbelievable. Booked a month ago. Child’s birthday. No notice. Didn’... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Didn’t think this would be my cup of tea but Bucky, our host, made it an absolute treat. Big shout out to everyone who works here for creating a very fun environment - I would highly recommend this -... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thank you DJ for such a wonderful experience. You made it so much fun and really adapted everything well for our group as we had a 10 and 11 year old with us. It would not have been the same without... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had a fantastic experience at The Crystal Maze. We really did get to live out a childhood dream! The staff on the check in desk were so helpful and accommodating. I asked for access support and the... Mehr ansehen

3.9

Gut

TrustScore 4 von 5

58 Bewertungen

5 Sterne
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3.9

Alle Bewertungen

(58)

24 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Brilliant experience!!

Sasha was our guide and made the whole experience fun and exciting.
We were a party of 6 and four of us arrived 5 minutes late. They accommodated us without issue and we quickly got into the swing of it, doing mental and physical games in a superb setting. Sasha was great in the way she led us around and led us to each zone full of enthusiasm. Can highly recommend this place and would love to return in the future.

27. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for the 5 stars and your kind words! We would love to see you again int he future so you can crack all of the games you missed out on the first time through!

Bewertet mit 5 von 5 Sternen

Brilliant

We had a amazing time today. We went as a family for my sons 16th birthday.
If you liked the show you will love this place!
My youngest was 10, Nate was brilliant with him (and us) selecting the rooms he would be good at.

29. September 2024
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for the 5 stars! Our staff spend at least 10 hours each day watching every episode of the show on repeat, just to make things as authentic as possible. We would love to see you again in the future and will pass your kind words along to your Maze Master.

Bewertet mit 5 von 5 Sternen

Went for my hen do

Went for my hen do. Absolutely fantastic loved every bit will be returning again.
Pinch was our guide he was fantastic

24. August 2024
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for the 5 stars! Glad we could make your Hen do a special one, must have made the big day a bit of a let down in comparison!

Bewertet mit 5 von 5 Sternen

An Extremely Fun Day Out

A group of 7 of us did this as an activity on my friends hen party and had such a great time! We each had at least 2 tasks and a group one so everyone was included. It had a good range of different tasks from physical to mental so everyone could be comfortable doing something!

It was well set up and looked exactly like the tv show. Our game master was Bernard who had us laughing from start to finish and super helpful. Big shout to Phoebe as well who helped him!

A proper fun day out and would highly recommend to others!

10. August 2024
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

An Extremely Fun Read.
Thank you so much for the 5 stars and we hope the big day went well for your friend!

Bewertet mit 5 von 5 Sternen

Bronwynn was great!

Bronwynn was our guide through the maze and she really made it a superb experience. She kept the games fun and engaging, positive despite pur massive blunders and mostly, she made it a barrel of laughs!

Thanks to all the team. Hilarious.

4. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Bronwynn is grateful!
Thank you for the 5 stars, we are glad you had a good time and hope to see you again soon so you can make more massive blunders!

Bewertet mit 1 von 5 Sternen

Tickets give an arrival window only

Tickets give an arrival window only, not an entry time. Arrived at the start of our window to be told it would be 1.5 hours to wait before we could start the experience. Hanging around with kids is an awful start to the experience. Staff were dismissive and was told this was in T+Cs, which now having read is untrue.

23. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for taking the time to write a review, we are sorry you were delayed so long on the day of your booking, if you wish to reach out to us and discuss things you can reach us at guestservices@the-crystal-maze.com.

Bewertet mit 5 von 5 Sternen

Came with work for a night out and it…

Came with work for a night out and it was fab. Our maze master Pamela was amazing! Such a brilliant character and had so much fun! Really brought the memories of the TV show back! Thankyou!

28. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Came for a work night and... Never left! We know you are still in the building somewhere!
Thank you for the review and the kind words, we would love to see you again in the future!

Bewertet mit 5 von 5 Sternen

We were a group of 8

We were a group of 8, we all really loved the experience we had ‘Jem Stone’ as our host and she was honestly one of the best parts of the whole experience. Would recommend 10/10 had a great day, great atmosphere and staff. Thanks again Jem Stone you really are a star!

24. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Attended with family in a group of 6.

Attended with family in a group of 6.
The start was late and after 15minutes past the time slot ended we got called up. We were then advised we had to wait as there was possibly another pair to join us, so we waited another 5 minutes before being advised we will proceed with out them.
We signed the disclaimers, had a couple of green screen photos taken and then had the video introduction started, this was disturbed through out with the door being opened with a group standing outside the door. There was then a discussion between two of the staff members which they did standing directly in front of the screen, seemingly oblivious that we were there. We were then told the other two were joining us and they were simply told to sign the disclaimers and pushed through the door with us. They were clearly upset and they advised they were there to celebrate one of their birthdays and were a group of six and were split.
We then started the maze, we were told to walk through a corridor, then through a door and came across the medeival zone. We stood there in anticipation waiting for some thing to happen, someone to jump out, and then we started looking at the books on the shelf and peeking through the gaps in the doors and shutters to the challenges. Eventually, I ended up walking back and asked if we were going to get someone to take us around? To which I was advised that they thought we already had someone. I went back and waited a few more minutes and eventually we had our guide arrive.
The guide was enthusiastic and re directed negative comments as though she was extremely experienced at this. Eventually we finally started the maze.
Initially all was going well until we started experiencing serious issues with the challenges, mainly due to them not being re set up from previous use or lack of maintenance examples include (i have minimised what i am putting so the CM knows which challenge i am referring to but doesn't give any detail which may reduce others enjoyment once CM sorts out the current mess):
The motorised vehicle did not work, repeatedly attempted to fix, eventually told to ditch the vehicle and just run which turned the challenge into merely something to do to get a crystal.
Taken and set up for a ball drop game, where you had to catch them, but no balls in the basket to start, so left the challenge and went to do another wasting time, we were then brought back to the same challenge with another of the party advised it had been set and started to find there were only a few balls in the basket and not enough to complete the challenge. The challenge was stopped and the guide went in advising they had new ghost which were behaving badly, and retrieved balls, of which there were plenty, and the challenge re started.
Another challenge we had to get enough points throwing balls at targets as they lit. The scores had not been re set and the guide advised enough points had been made and then said the person inside appeared to be having fun and left them to continue to the end of the time (this person only did one challenge as advised at the end there was no more time!)
Another challenge you have to fill bowls with sand by filling split bamboo. Unfortunately there was no sand left on the side of the contestant, it was all piled next to the bowls apparently where someone had repeatedly gone in to re set the room but just emptied all the sand out of the bowls and not returned it to where you need it to do the challenge.
A challenge with a crane, the girl on our team found it nearly impossible to use as needed so much strength to use, she is no shrinking violet, children would not be able to do this. Bit of maintenance needed here.
There were other instances of going into rooms and being pulled out where not ready, others where there was no crystal in place to collect.
We lost so much time with the delays, being left alone, swapping from challenges that several of the group did not get to do two challenges each. For the cost per head to go in there and for some to only do one challenge (and some of them were a farce), is bad and when you take into account the costs being charged CM really need to have a complete overhaul.
We are not ones to complain or say anything in these circumstances and was aware that it wasn't just our family there so kept a smile on our faces and carried on.
The guide tried her hardest to keep everything on track and would say is a credit to CM, however even she let slip when on the walkie talkie presuming we couldn't hear I guess, where even she came out with the comment 'absolute nightmare!' to a colleague.
I cannot recommend anyone attending here, until they have a full overhaul and get a system in place to make sure the experience they are charging big bucks for is of a suitable standard. The place is well set up and the sets are fantastic, but the experience offered needs to match.

2 years useless!

22. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for taking the time to write out your thoughts on the Maze, we truly do appreciate it.

Bewertet mit 5 von 5 Sternen

Fun Filled Outstanding Experience

We were a family of 8, ages ranged from 10 to 54. The whole experience was amazing. The photo opportunities at the start made the time go quickly. We were assigned 'Rocko' as our Maze Master, who was brilliant. Our youngest member was a bit frightened to begin with and Rocko seemed to read the best way to get her involved. In the end she was absolutely loving it and hasn't stopped watching old series of the Crystal Maze since.
Everyone had an opportunity to get involved. We played 16 games and came away with 13 crystals to place in the dome at the end. The experience lasted nearly 2 hours. As a family experience it was brilliant and I would definitely recommend. Thanks again Rocko.

27. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Fun Filled Outstanding Review.
Thank you for the 5 stars, we're glad that Rocko was able to give you such a memorable experience! You should visit us again soon!

Bewertet mit 5 von 5 Sternen

Danger Mouse

Danger Mouse, Dan and Mads were amazing hosts! Thank you for making our Crystal Maze experience so much fun. Our group was made up of. An 9 year old to a 45 year old and Danger Mouse pitched his hosting skills brilliantly and made us each laugh out loud. Highly recommend this experience if you are looking to do something a little different with a mixed age group. Happy New Year to the team at Crystal Maze Manchester!

22. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for the 5 stars! Sorry our response is so delayed, you should come and see us again soon!

Bewertet mit 5 von 5 Sternen

Crystal maze an amazing experience !!!

Crystal maze an amazing experience !!!
Went as a team of 3 and were teamed up with a great family of 5. Age range of team was 10 to 64yrs and a fantastic time had by all !!!
Our maze master was Danger Mouse who definately made the day !!! He was zany,quick witted, funny and kept us all on her toes, whilst ensuring no-one was embarrassed or singled out if they failed their task, with consideration for everyones safety and capabilities. Thankyou Danger mouse you were amazing!!! a massive asset to the crystal maze experience Manchester, and thank you to Sian for your welcome and introduction.
Would recommend to anyone, and will definately be back !!!

18. September 2022
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Your Review an amazing experience!!!
Thank you for the 5 stars and the kind words, we hope that you did come back! If you haven't so far, no time like the present!

Bewertet mit 4 von 5 Sternen

Had a very good time was great fun just…

Had a very good time was great fun just like the program! The host was great too, my only issue would be that it’s a shame that you only get to do 2 games considering how expensive it is, I would of thought for the price u would do a lot more that what u actually get to do but it was great fun neather the less

24. August 2022
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for the great review! Our team are fed a steady diet of crushed up old VHS copies of the original show to make sure we get that authentic feel.

Bewertet mit 5 von 5 Sternen

Amazing host Gemma.

Great team-building exercise with workmates. Gemma was an outstanding host, she really made the experience even better.

19. August 2022
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for the 5 stars! We would love to see you again in the future!

Bewertet mit 5 von 5 Sternen

Loved this experience

Loved this experience. It was fun to be in a team with people we never met before to try and win the crystals. The host was fun and made us laugh, would definitely recommend 🙂

5. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for the 5 stars! We'd love to see you again in the future!

Bewertet mit 5 von 5 Sternen

An excellent experience Just like the TV Show

A fantastic immersive adventure just like the classic TV series. The games were fun and exciting, the ambience within each zone was great, and the real icing on the cake was our guide to the maze "Danger mouse" He really brought everything together with his witty banter and eccentric enthusiastic performance. Utterly Brilliant.

3. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von The Crystal Maze Live Experience

Thank you for the 5 stars! We have actually created a patented 90s gas that fills anyone who breathes it in with 90s nostalgia in order to create the most authentic experience possible!

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