The Crystal Maze Live Experience Bewertungen 

58
TrustScore 4 von 5

3.9

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Showed up for an afternoon booking, sent us through, signed waiver and then no staff available to lead us through the maze. Unbelievable. Booked a month ago. Child’s birthday. No notice. Didn’... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Didn’t think this would be my cup of tea but Bucky, our host, made it an absolute treat. Big shout out to everyone who works here for creating a very fun environment - I would highly recommend this -... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thank you DJ for such a wonderful experience. You made it so much fun and really adapted everything well for our group as we had a 10 and 11 year old with us. It would not have been the same without... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had a fantastic experience at The Crystal Maze. We really did get to live out a childhood dream! The staff on the check in desk were so helpful and accommodating. I asked for access support and the... Mehr ansehen

3.9

Gut

TrustScore 4 von 5

58 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

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3.9

Alle Bewertungen

(58)

24 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

We went last night to the Manchester…

We went last night to the Manchester one and it was excellent! Alex had mega energy and put his all into the performance. I feel like Alex made the experience a 5/5 really and should be commended for both putting his all into the role and his sexy legs! Keep up the great work Alex!

28. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just celebrated my kids 12th birthday…

Just celebrated my kids 12th birthday and we all had a fantastic time. The activities were fab for all ages, though some had age restrictions. The honest was superb, thanks Sasha! She really was spot on, not too much for the kids just kept the vibe going and made us all enjoy it even more. Would definitely be better if there were prizes at the end esp for the price. It's a shame it's so expensive!

23. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Childhood dream realised

We did the crystal maze experience in London this week and it was so fun! I have been a huge fan of the crystal maze since it first aired with Richard O'Brian in the 90's. Unfortunately Richard couldn't be there but fear not, Sir Harry was there and he made the experience amazing! My two teenage girls ( 16 and 14) and my other half had the best time. For anyone that isn't familiar with the crystal maze bit likes an escape room, this is a must do! We will be back.

27. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid buying gift vouchers

For god sake, whatever you do, don't buy gift vouchers. They are a nightmare to redeem. Been back and forth so many times with customer service to figure out how to use them.. it really shouldn't be that difficult. Apparently they changed their system which isn't very helpful. And they don't seem to care about the inconvenience.

29. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Must try!!

We had an excellent experience at the Manchester Branch.. Sylvie was absolutely brilliant!
Had us laughing loads. My partner and I had a really good time and would definitely visit again. Thankyou for helping make his birthday a great one !

19. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We had a great time

The Crystal Maze Experience in Manchester was brilliant! I’d recommend everyone book if you’re thinking about it. Was so much fun and our guide Ricky (with the help of Brenda) was fantastic.

5. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Crystal Maze Experience - London

An incredibly immersive experience, set design is brilliant, puzzles are well thought out and just difficult enough without being impossible. It felt like we all had a fair chance to shine with the range of activities/games available, and it was such a fun atmosphere.

Big thank you to our Maze Master DJ JD, for his enthusiasm and bringing the whole experience to life - really made it all the more exciting. 10/10

Will certainly come again in the future.

26. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Experience with Funny Sgt "Small"

I came with my parents and my girlfriend to the Manchester branch for a fun outing, and the experience absolutely did not disappoint!! As soon as we started, the host provided snappy banter and helpful hints (even claiming low 'average' scores to make us feel better). The course design is fantastic, and the high-energy guide kept our experience top
-notch. Thanks to all involved.

27. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A Great Evening Out

We did a company event at the London venue, I had been wanting to do it for ages and I wasn’t disappointed, it was absolutely brilliant we all had a fantastic time. Perrywinkle was our Richard O Brian he did a fantastic job, he was full of enthusiasm and made the experience great. Would highly recommend giving it a go.

30. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Couldn’t recommend enough

We visited the London venue today and had a group of 4 youngest being 13, our host Professor Y was incredible and made our experience amazing,very inclusive and the 13 year old was capable of the challenges she performed,couldn’t have asked for a better experience,loved by the whole group.

25. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience in Manchester

We visited the Manchester experience on Sunday. We were a family group with ages ranging from 9 to 75. We had an amazing time. All the staff were super helpful and we didn't have to wait.

20. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Had an amazing time at works do…

Had an amazing time at works do tonight! Best part was our maze master, Ricky Diamond (& Brenda) He made the whole experience great.
Fun games, but the time to solve the puzzles we're a little too short on most games.
Was a lot of fun, definitely come again
with the family next time. Thank you!

14. März 2025
Bewertung ohne vorherige Einladung
The Crystal Maze Live Experience-Logo

Antwort von The Crystal Maze Live Experience

Hi Caroline! Thank you so much for the review, we're glad to hear you had a good time and we'll make sure Ricky Diamond gets some more time in the garden this week as a reward!
We look forward to seeing you again in the future!

Bewertet mit 5 von 5 Sternen

Anna was fantastic

Anna was fantastic. We all thoroughly enjoyed it.

19. Februar 2025
Bewertung ohne vorherige Einladung
The Crystal Maze Live Experience-Logo

Antwort von The Crystal Maze Live Experience

Hi, thank you so much for the 5 stars! Glad to hear you had a good time and we hope to see you again in the future!

Bewertet mit 5 von 5 Sternen

Works Christmas Party

We all had a great time for our works Christmas party! Would definitely go again!

10. Dezember 2024
Bewertung ohne vorherige Einladung
The Crystal Maze Live Experience-Logo

Antwort von The Crystal Maze Live Experience

Thank you for the 5 stars! Glad we could make your Christmas party extra special and we hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Had a great time at the Crystal Maze

Had a great time at the Crystal Maze, Thena was great, very engaging, such a character! Would definitely recommend it!

13. Dezember 2024
Bewertung ohne vorherige Einladung
The Crystal Maze Live Experience-Logo

Antwort von The Crystal Maze Live Experience

And we had a great time hosting you! Thank you for the 5 stars, we look forward to seeing you again soon.

Bewertet mit 1 von 5 Sternen

Would put 0 but can't

Would put 0 but can't , booked for brothers 40th got there and told are booking was delayed 45 minutes. As we had a coach collecting us we did not have the time so we requested are money back they said fine and all staff agreed they even said they would do the same and that we would not be out in time for coach and told us the process for a refund

It's now been 10 days and head office are not willing to refund and all the staff at the maze have lied and said we wasn't delayed making a further mockery of us, one staff member with the name Micheal

We was a large booking so the company have pocketed nearly £800

Do not go here absolutely ruined my brothers 40th and not willing to refund still an ongoing dispute

30. November 2024
Bewertung ohne vorherige Einladung
The Crystal Maze Live Experience-Logo

Antwort von The Crystal Maze Live Experience

Thank you for taking the time to write out a review, we appreciate you reaching out to us. If you wish to reach out to us and discuss things further you can contact us at guestxervices@the-crystal-maze.com.

Bewertet mit 3 von 5 Sternen

Poor booking system but they did put it right

We booked tickets via the corporate booking as a few members of our teams needed an accessible show due to hearing difficulties.

We arrived and they could not find our booking as the corporate and public computers were not linked. They then could not honourour booking as the public system was fully booked, and they were unable to offer an accessible show anyway.

This was booked for a birthday party and people travelled from Edinburgh and the Netherlands to be here.

We were there 90 minutes in total but did not get passed the reception zone.

Update.
We were given a complimentary visit and had a fantastic experience. If we hadn't had a poor first impression this could have been a 5 star review

30. November 2024
Bewertung ohne vorherige Einladung
The Crystal Maze Live Experience-Logo

Antwort von The Crystal Maze Live Experience

Thank you for taking the time to write us a review, sorry that you had issues on the day of your booking, if you wish to reach out to us to discuss your booking to see how we can help, the email is guestservices@the-crystal-maze.com.

Bewertet mit 4 von 5 Sternen

Average concept but incredible staff

The whole experience can be a bit like bowling, fun waiting for your turn. The props and build is impressive. The real enjoyment comes from your your host. Ours was amazing! I think she was called Big S, the lady in red tracksuit from New York. She made the whole experience for us. Without her it wouldn’t have been as fun as it was. We was on a work team building day and she took away any apprehension and awkwardness from the activity and deserves all the accolades for bringing fun and energy to the crystal maze. Thank you Big S.

31. Oktober 2024
Bewertung ohne vorherige Einladung
The Crystal Maze Live Experience-Logo

Antwort von The Crystal Maze Live Experience

Average Score, Lovely Review!
Thank you for the kind words we'll be sure to pass the feedback along to Big S and make sure they get extra tea and biscuits as a reward!

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