Stanstedairportparkingservices Bewertungen 

⭐ 1 star

Very disappointing service. I would not recommend this company.

When I dropped off my car, I had to wait around 40 minutes to be taken to the airport. The parking area where the cars are kept is extremely poor — it is basically an open, muddy field, which is not what you would expect from a professional airport parking service.

The problems continued on the way back. I followed their instructions and called 30 minutes before I needed to be picked up, specifically to avoid delays. Despite this, I still had to wait approximately 30 minutes at the airport for the driver to arrive.

To make matters worse, the driver did not drop me off at the proper airport drop-off area. Instead, I was left in the car park of a hotel near Stansted Airport, which was inconvenient and not what I expected from the service.

Overall, the service was poorly organised, communication was disappointing, and the whole experience was stressful and inconvenient. I would definitely not use this company again.

Use customers cars to do pick up and drop off...Shambles of a company. Car got damaged and now not responding. Got 2 replies both asking for pictures which were attached so obviously can't read either.

Scum and deserve to be shut down.

Car had been detailed immediately prior to drop off and was returned with very obvious damage. Prior to accepting return I took photographs and videos of the damage and called the company. I was given a complaints email which I sent the video and photographs too. No response. DO NOT USE THIS COMPANY!

DO NOT USE. Absolute disgrace.

**avoid**
Car park didn’t feel safe
Staff unfriendly
No help with bags
Transit vehicles smelt bad
Had to ring 3 times to find out where pickup was. Which ended up being ten minutes walk outside the airport
The transit vehicle smelt bad again

Booking clearly states Stansted ORANGE CAR PARK - that's what I needed, to be as close as possible for my 83 year old mother. When we called enroute, they told us to go to GREEN CAR Park Row C which is 15 mins walk away. Had to wait for 25 mins on return for the car to turn up - again at GREEN CAR park. Be warned, go elsewhere where you are guaranteed honest information and good service. Will never use SC Parking Ltd again

SC Parking Limited – Stansted Airport - Never Again

What is there to say about SC Parking Limited that doesn’t appear to have been said already. We shall try.

• Very disappointing
• Long wait for the car to be returned
• Car returned with damage
• No response whatsoever to complaint lodged
• Poor telephone service
• Overall unreliable

Not genuine meet and greet

The service we booked for late July 2026 through Compare Your Parking was called ‘Prime Meet & Greet’ but this was not like any other meet and greet service we had ever used before. All other meet and greet services we have used at various airports and particularly London airports have always collected and dropped off the vehicle directly outside the terminal. SC Parking Limited was the exception. This was not made clear at the time of booking. Rather than picking up and dropping off the vehicle in front of the terminal, the customer is directed into one of Stansted’s various car parks (in this case the Orange Car Park), which requires a further walk to the terminal.

Deceptive price

The price indicated was also deceptive, because after the booking was made, we received the parking voucher, which only informed us of further charges after the payment for parking had been made – “Airport Charges: £10 entry and exit charges payable by customer” and “The exit fees are £10 each way. These are set by Stansted Airport and maybe subject to change without notice”. So, we had to pay extra charges, once for dropping off the car and then again after collecting it. In fact, we had to pay £13 on each occasion.

Poor telephone service

The booking voucher received by email stated as follows: -

“Call on 0775 1482 588 30 minutes before you reach Stansted Airport terminal to confirm your arrival time. The driver will meet you at the drop off location: Important: If you don’t call us 30 minutes before arriving, it may delay your check-in and could cost you extra. If you're early or running late, please keep us updated so we can assist you smoothly.”

However, in the run up to our arrival, it took multiple attempts to get an answer to our call. Eventually, the lady who answered the call was very rushed, and her tone was less than entirely polite.

Vehicle returned with damage

On our return once we called them, we had to wait for over 45mins for our car to be delivered. When we examined the car, the near-side (passenger side) wheel rim was badly damaged, and part of the tyre wall had been gouged out.

We pointed this out to the driver who delivered the car back to us. He said he had no authority and could not comment. We stated that we had never had such a bad experience with an airport parking service to which he responded with “Why do you think I am leaving this company?”

We made a complaint via Compare Your Parking who wrote by way of AI to SC Parking Limited asking the company to address our complaint. We are still waiting for a response and clearly, we are not going to get one. It seems the policy is to ignore complaints and unhappy customers.

Conclusion

In our view, this company operates on a less than honest and open basis and misinforms its customers.

• Don’t fall for their dodgy sales pitch and too good to be prices.

• The ‘Prime Meet & Greet’ is most certainly NOT a genuine meet and greet service.

• It is unlikely that any concerns or issues raised will be addressed.

We will never use them again and will likely also avoid booking through the Compare Your Parking portal, who we feel do not appear to vet the companies they recommend, which reflects very badly on them as well.

“S C Parking Limited – Prime Meet & Greet”

50-minute wait for our car at Stansted

We booked Prime Meet & Greet through Compare Your Parking; the provider on our confirmation was S C Parking Limited. On 23 September, we called at 1:58 pm to arrange collection, but our car did not arrive until about 2:48 pm. We waited 50 minutes and received no apology. Very disappointing for a Meet & Greet service.

Awful service DO NOT USE!!! Absolute cowboys and scammers. Used my car over the weekend I left it with them, damage on the side of my car, filthy mud throughout the car including the boot, litter left inside my care including a cigarette lighter. Car stinks of smoke and they have been smoking on it. I was alerted throughout the weekend that the car was being used through my BYD app and called them but they continued to ignore my calls. Took ages for collection and drop off and just left my car with the key unattended in a different area than they told me to wait so they weren't seen. Absolute scammers - DO NOT USE. I've reported them to authorities and hope that this comply cannot continue taking advantage of people like this.

Unfriendly with zero customer service. Long delays waiting for pick up. They charge 10 quid each way to pick up / drop off. Then will only take you as far as the hotel outside of drop off/ pick up. (Presumably to avoid using paying any airport drop of charges even tho the make you pay!)
On top of that - they will drive off and make you wait for the next pick up (half hour round trip) because it takes you the necessary 10 minutes to walk to the required pick up point!!
Security is non existent. Car keys sitting on a table in some little hut with no one there and the door wide open.
Avoid at all costs

Do not use this company!!
Only gave 1 * because I can’t give less
This is not an orange car park meet and greet. We were directed to the blue car park to leave the car and then had a long walk to the terminal. On arriving back we phoned many times before anyone answered and it took a good 90 minutes to retrieve the car from the off airport field it was parked in and bring it to us. £26 extra for car park access on top of £93 for 8 days meant that it wasn’t even cheap.
Do not be tempted! This is just not worth it. Choose your meet and greet more carefully than I did!

Not sure if this is the same company but SPS Ltd. Through Compare Your Parking. Please avoid. Staff very rude and almost want to fight you if you say anything. Terrible manners. Damaged my car. Punched bonnet. Waited an hour to collect after landing. Awful experience. They should be held to account for their disgusting behaviour but nobody will speak to you. Save yourself the stress and book elsewhere.

parking costs are absolutely ridiculous and will not be using the airport again for that reason the parking is more than the flights please do check before booking anything

This was a truely awful experience, cheap yes, but they change a lot of information or neglect to tell you things that you dont know until the confirmation. They originally said to meet at the orange car park, but changed it to the blue carpark when I called them 30 mins before hand as requested, I then had to pay for my car to leave the car park twice (On arrival and departure which was £13 both times, £26 in total) When picking the car up, it took nearly an hour to arrive, the guy picking my car up had no ID so was reluctant to give it to him to begin with and the guy who picked it up couldnt answer any questions like why it took so long to get the car and didnt apologise for the lateness. I paid £79 initially for the service which became £105 after the car park fees and then in turn not worth it at all.

Also, when you ring the number given, the people were rude, it took me ten, yes ten attempts to get the answers I needed when parking, which was a mix of not answering the phone, only giving one word answers and hanging up or just not giving the correct answers. When I originally rang to say where to meet, the answer was blue car park and hung up, i rang back and after multiple attempts one where in the bluse care park, got told aisle c and then hung up, the whole process and service level are total garbage.

I wish I could give them minus stars but unfortunately not able to.
So like others we was directed to another car park then first indicated on the confirmation.
So no delays but then a fair walk to the terminal. We was booked into the Hampton Hilton for the night (lovely hotel btw) and up for breakfast at 4am. Then it all went wrong, standing outside hotel waiting to set off to terminal, we see our car pull up outside the hotel, 2 customers got out of our car with the driver getting there suitcases for them. Needless to say we confronted the driver, he kept saying talk to manager! We noticed that 100 miles had been added to the odometer since 7pm the previous evening. We demanded our key back immediately and phoned the office to be told the manager wasn’t in till 9am and that he would phone us ( we are still waiting now). Luckily we made other arrangements for our car and have made a police report as this is taking without consent. Avoid like the plague they are illegal and dishonest. We will take this matter as far as legally possible.

Only giving 1 star because no star isn’t an option.
The driver who collected my car was clocked doing nearly 50mph through a 30mph zone.
Warning emails from insurance as have black box, along with screenshots and dashcam video al provided. It’s been 6 weeks and they are still reviewing the complaint. By far the worst company I have come across for parking at any airport.
Avoid like the plaque

No email address for this to go to, So its here. The car parking service I received using this parking company for my recent holiday was outrageous. I can honestly say that this was the worst car parking experience I have ever encountered, and I am extremely disappointed by both the way I was treated by the staff and the way my vehicle was handled.
What concerns me most is that this was a meet and greet booking, yet the service we received bore very little resemblance to what I would reasonably expect from a genuine meet and greet service. When travelling to my nominated orange car park, I followed the instructions provided and telephoned approximately 30 minutes before my arrival, as requested.
I was then instructed to go to the green car park.
Upon arrival, I was meet by two carpark attendants who directed me to a different green car park. While doing this, one of the attendants specifically warned me that, as I was women travelling on my own, I should ask for identification because there had apparently been scammers the previous week and some women had lost their cars.
This immediately caused me concern. I had already been redirected between several different car parks and I was now being about potential scammers.
When I reached the next car park, I was met by a middle-aged gentleman. Given the circumstances, I quite reasonably asked him for identification.
The response I received was absolutely appalling.
He responded:
"NO, you b*** can't. If you don't like it, don't leave your car."**I tried to explain that I had already been directed to three different car parks and had just been given worrying information parking staff regarding scams and vehicles being taken. I was not being difficult. I simply wanted reassurance that I was handing my vehicle over to a legitimate member of staff.
His response was again:
"Then don't leave the car." Eventually, he did show me a driving licence. However, at no point did he provide any identification or proof demonstrating who he worked for or that he was authorised to take possession of my vehicle.
Given the circumstances, I informed him that I had no choice but to leave the vehicle and that I would be documenting the exchange and making a formal complaint.
His response was essentially:
"Take it or leave it."
There was absolutely no attempt to reassure me, apologise for the confusion or communicate with me in a professional manner.
I find the language and attitude of this employee completely unacceptable, particularly when dealing with a female customers who had already been made understandably anxious by the instructions and warnings given to me by other staff. The problems did not end there.
On my return from holiday, I followed your instructions and telephoned from baggage reclaim.
I was then told to go to the blue car park.
There were three separate blue car parks, making this yet another confusing and unnecessarily difficult process.
When I eventually located my vehicle, I discovered that the belongings on the rear seats had been thrown onto the floor without any apparent care.
More concerningly, when I questioned what had happened, it appeared that my vehicle had been used to transport other drivers to and from the airport.
I want to make my position absolutely clear:
I did not give permission for my vehicle to be used to transport other people.
My understanding when making a meet and greet booking was that I was handing my vehicle over for the purpose of parking it securely while I was away. I did not authorise it to be used as a shuttle vehicle or for any other purpose.This was not a meet and greet service
I have used meet and greet parking services on numerous occasions and have never experienced anything like this.
A genuine meet and greet service should involve dropping the vehicle at or very close to the terminal, with the vehicle then being securely parked and returned to you upon your arrival.
With your company, however, our departure involved approximately a 9-minute walk, despite having booked a meet and greet service.
On my return, I experienced approximately a 12-minute walk, followed by a 45-minute wait for the vehicle to be returned.
That is simply not what I understand a meet and greet service to be.
To make matters worse, the person dealing with us on the return was again extremely rude and unhelpful.I booked your service in good faith, expecting my vehicle to be treated with care and for us to be dealt with professionally and respectfully.
Instead, I experienced confusion, unnecessary stress, intimidation, extremely poor customer service, a significant delay in getting our vehicle back and what appears to be unauthorised use of my vehicle.
I would strongly advise anyone, particularly women travelling alone, to think very carefully before using this service.

Did not have a good experience, felt dodgey meeting someone randomly in a car park with no station, sign, uniform etc and just giving him my car key. Also had to wait 45 minutes after my first call to let them know I was ready to get my car back. No information on how far away the car park was etc, very small print to say you had to pay additional £26 for entering and exiting green stay. Also struggled to hear the person in conversation over the phone everytime I rang. Very poor.

This company should be shut down immediately, and regulatory authorities should prohibit the comparison site for car parks from allowing them to advertise. Such practices are unacceptable and harmful to consumers, especially considering that we are not in third-world countries. The company is dishonest, engaging in theft by taking money from customers without delivering the promised service. I waited over four hours for my car, during which they charged an extra £20 for a promised change of return—this was twelve hours before my scheduled pickup, plus four additional hours, and I still have not received my vehicle.

DO NOT BOOK WITH THIS COMPANY, it came through under compare parking deals. Had to park in the green car park which is not close and when I phoned half an hour away I couldn't understand a word of what was said. Then when we returned had to wait over an hour for the car to be returned. Plus an extra £16 entry and exit fees made this an expensive mistake. Just pay for decent off site parking or use the official meet and greet for the proper experience.