Today I visited the SoResi Wembley Park office for a scheduled meeting with a staff member, Roshan Sisteedhur, regarding the purchase of an apartment. I have nothing but praise for this gentleman; he... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We cannot praise Anna enough for all the help and support she has given us throughout our journey so far with So Resi. From the very beginning, she has kept us fully up to date, informed and guide... Mehr ansehen
Unternehmen hat geantwortet
Sylvana was great at sorting things out. Overall, buying an extra share in my property was a bit slow and complicated. But the direct support from Sylvana in the aftersales team was massively helpful.... Mehr ansehen
Unternehmen hat geantwortet
Francesca has been absolutely brilliant throughout the process of buying our house. She’s been friendly, approachable and genuinely helpful from start to finish, making what can be quite a stressful... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes
Kontaktinformationen
52 London Road, TW1, Twickenham, Vereinigtes Königreich
- 020 8607 0550
- sales@soresi.co.uk
- soresi.co.uk
Get £1000 towards legal fees!
4.8
Hervorragend
2482 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Shared Ownership Flat
I have gone through the process of viewing, reserving and buying a Shared Ownership Flat with Ayse and Temel - both super helpful. I have mostly been in contact with Temel and I can say he is very knowledgeable, he was able to answer any doubt we had during the process and he also was very open and flexible with his type of work. He was very receptive on our needs and he managed to process a big amount of information in a very short period of time without compromising on clarity and quality.
Top notch!
Henry Claud
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Henry,
Thank you, for your kind review! We're delighted to hear Ayse and Temel made your Shared Ownership journey a positive experience. We'll be sure to share your feedback with them.
Congratulations on your new home!
Best wishes,
So Resi Sales Hub Team
A very big thank you Tyler
A very big thank you Tyler. You made it simple for me. Quick response to emails and phone calls throughout the process. Friendly and welcoming staff. I will recommend 10,000 X
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Ernest,
Thank you for your wonderful review! We're delighted to hear Tyler made the process simple and kept you updated throughout. We'll be sure to pass on your kind words.
Thank you for your recommendation, it means a lot to us.
Kind regards,
So Resi Sales Hub Team
I had a really positive experience with…
I had a really positive experience with So Resi . A big thank you to the whole team for all your help. Everyone was friendly, attentive, and professional throughout the process. I truly appreciate all your hard work and wish you continued success in everything you do.
A heartfelt thank you to Huw Baldwin, Heidi Bainborough, and Georgina Slater. I truly appreciate all your support, kindness, and professionalism. Thank you for everything you have done.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Evaldina,
Thank you so much for your wonderful review and kind words. We're delighted to hear that you had such a positive experience with So Resi.
It was a pleasure to support you throughout your journey, and we're especially grateful for your recognition of Huw, Heidi, and Georgina. We will be sure to share your lovely feedback with them and the wider team.
Thank you for placing your trust in us. We wish you all the very best in your new home and for the future.
Kind regards,
So Resi Sales Hub Team
Excellent!
The process of purchasing my flat through So Resi has actually been wonderful, and a real breath of fresh air. There have been the usual delays along the way, but the one thing that stood out to me is the ability for myself (the buyer) to communicate with the other side, something I think should be normalised in the purchasing market.
The wonderful Heidi Bainborough has been in charge of my file and has been beyond helpful, understanding and efficient in helping the process move along, she has had to deal with endless emails and calls from myself and has done the most amazing job in keeping me updated, answering my questions and troubleshooting any problems.
I couldn’t recommend this more, and if you manage to get Heidi managing your case, you’re in safe hands! Thank you!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Connagh
Thank you so much for your wonderful review.
We're delighted to hear that your experience purchasing your home with SO Resi has been such a positive one. We understand that delays can sometimes occur during the buying process, so it's great to know that clear communication helped make the journey smoother for you.
Heidi will be delighted to receive your kind feedback. We're pleased to hear that her support, responsiveness and dedication helped keep everything on track and ensured you felt informed throughout.
We wish you every happiness in your new home and thank you for choosing SO Resi.
Kind regards
SO Resi Sales Hub Team
Service with a Smile :)
All the staff I dealt with via SO Resi were very professional and supportive, therefore I'm willing to send my appreciation of the excellent service that was provided.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Charles,
Thank you for taking the time to share your feedback. We are delighted to hear that you found the SO Resi team professional and supportive throughout. Providing excellent customer service is extremely important to us, and it is wonderful to know that our team was able to make your experience a positive one. We will be sure to pass your kind comments on to everyone involved. Congratulations on your new home, and we wish you all the very best for the future.
Kind regards,
SO Resi Team
Sylvana Conroy was incredibly prompt
Sylvana Conroy was incredibly prompt, professional, and helpful throughout the process. She kept us updated, answered our questions quickly, and made everything feel straightforward. Thank you for making the experience so smooth!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Naina,
Thank you for your kind feedback.
We're delighted to hear you found the process smooth and straightforward, and that Sylvana was prompt, professional, and helpful throughout. We'll be sure to pass on your comments to her.
Kind Regards
SO Resi Sales Hub Team
There to help
It was a very good experience with SO Resi, from beginning to end. It all started with Renee, who was amazing and helped me a lot. She was the first to contact me and the sale wouldn’t happen without her and Heidi. Huw was very helpful and kind.
Heidi was there for me to get through the difficult final stages.
The team are friendly, professional and dedicated. I would recommend working with them.
For me the process of getting on with shared ownership was long, time consuming, and at times frustrating, due to all legal procedures and regulations. Heidi and Renee did what they could to make it easier and more understandable, and I thank them for that.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Andy,
Thank you for your wonderful review.
We're delighted to hear that Renee, Heidi and Huw provided such great support throughout your shared ownership journey.
We appreciate your kind words about the team and understand that the process can be complex at times.
We're so pleased we could help make it easier and wish you all the best in your new home.
Kind Regards,
SO Resi Sales Hub Team
I have just completed my purchase…
I have just completed my purchase through Soresi. Its been a very easy journey excellent service throughtout especialy from Vanessa and Heidi. Its made purchasing a property feel so simple. They were always available and responded quickly plus communication was always perfect.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Louis,
Thank you for your review.
We're delighted to hear that your purchase journey was so straightforward and that Vanessa and Heidi provided excellent service throughout.
It's great to know they were responsive, communicative, and always available to support you. We'll be sure to share your kind feedback with them.
Congratulations on your new home, and thank you for choosing So Resi!
Kind regards,
So Resi Sales Hub Team
Brilliant experience from start to end
Brilliant experience from start to finish. the team was professional, friendly and incredibly supportive throughout the entire process, they kept me informed at every stage, always responsive to all my questions and queries with no delay. their transparency and commitment to excellent customer service really stood out. Thanks for making the experience such a positive one!
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Ahmed
Thank you for your wonderful review.
We’re delighted to hear that you had such a positive experience with our team and that you felt supported throughout your Shared Ownership journey. Providing clear communication and excellent customer service is very important to us, so it's great to know this stood out during the process.
We appreciate your feedback .
Kind regards
SO Resi Sales Hub Team
Francesca was absolute brilliant to…
Francesca was absolute brilliant to work with on my Shared Ownership purchase in Cambourne West. Her communication was top-tier from start to finish, keeping everything running smoothly and stress-free. Thank you, Francesca, for making the process so easy!
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Johanna
Thank you for your wonderful review.
We’re delighted to hear that Francesca made your Shared Ownership purchase at Cambourne West such a smooth and stress-free experience.
We’ll be sure to pass on your kind comments to her.
Congratulations on your new home, and we wish you all the best for the future!
Kind regards
SO Resi Sales Hub Team
Oldies buying a home!
We are pensioners,and hadn't thought about buying a property share! We went to see Anna Murray & Tyler Hendericks in their So Resi office, they were so informative, nothing too much trouble, however there was only 1 property left at the time which wasnt suitable for us,we even offered to buy the show house! But that same day a house became available which was just right! Thanks to the whole team we hope to move in to our new home shortly! Thanks a million Anna & Tyler! We Would highly recommend this company x
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Dear Donna,
Thank you for your lovely feedback.
We're delighted to hear that Anna Murray and Tyler Hendricks were able to help you find the right home. We'll be sure to pass on your kind words to them and the wider team.
Congratulations on your new home, and thank you for recommending SO Resi.
Kind regards,
SO Resi Sales Hub Team
Great experience with Soresi Team!
Great experience with Soresi Team.
Francesa was very professional and friendly, showed us the house twice for the little one to see it too.
Great team also from purchasing process with everyone very kind and supportive.
Thank you so much!
5☆ team
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Nicole,
Thank you so much for your wonderful feedback.
We're delighted to hear that you had such a positive experience with the SO Resi team. It's fantastic to know that Francesca was able to support you throughout your viewings and that both she and the wider team made the purchasing process a smooth and enjoyable one.
We will be sure to share your kind comments with Francesca and the rest of the team.
Congratulations on your new home, and we wish you every happiness for the future.
Kind regards,
SO Resi Sales Hub Team
Positive feedback
I am currently purchasing a property from SO Resi and the staff have been very helpful and friendly. The purchase process is also progressing smoothly too.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Reece,
Thank you for your positive feedback.
We're delighted to hear that your experience with SO Resi has been a positive one so far. It's great to know that you have found our team helpful and friendly, and that your purchase is progressing smoothly.
Buying a home is an exciting journey, and we're pleased to be supporting you through the process. We look forward to helping you through to completion and into your new home.
Thank you again for taking the time to share your experience.
Kind regards,
SO Resi Sales Hub Team
Exceptional and Professional Service!
Exceptional and Professional Service!
I recently completed my remortgage with So Resi, and I cannot thank Sylvana enough for their incredible support. Remortgaging can be an incredibly stressful experience, but they managed to make the entire process so much smoother and less daunting.From start to finish, they were highly professional, efficient, and genuinely supportive. They kept me informed at every stage, answered all my questions clearly, and handled everything with absolute expertise.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi,
Thank you for your kind review. We're delighted to hear that Sylvana made your remortgage process less stressful and kept you informed every step of the way. We'll be sure to share your feedback with her.
Kind regards,
So Resi Sales Hub Team
I have had a great experience with SO Resi
I have had a great experience with SO Resi. Despite some issues I encounter, SO Resi has been flexible and accommodating. Malcolm was excellent and a real pleasure to work with. Karen was also excellent and sent all the paperwork. Overall, I highly recommend this company as the staff are great, flexible and friendly.
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Matt,
We're delighted to hear that you had a great experience with SO Resi and found our team to be flexible, friendly, and accommodating throughout the process. It's especially lovely to hear your kind words about Malcolm and Karen. We'll be sure to pass on your feedback, and we're sure they'll be delighted to know they made such a positive difference to your journey.
Thank you for your recommendation and for choosing SO Resi.
Kind regards
SO Resi Sales Hub Team
Supportive and responsive team
The team provided prompt response, great support, clarifications, and outlines timelines for every phase. Options were provided and well explained too.
I was able to ask any question and get answers via phone calls and emails.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Catherine
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that our team provided prompt responses, clear communication, and support throughout every stage of your journey.
It's great to know that the timelines, options, and guidance provided helped make the process easier and that your questions were answered through both phone calls and emails.
Kind regards
SO Resi Sales Hub Team
Heidi and Ahmed were very attentive and…
Heidi and Ahmed were very attentive and quick to respond to every question
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Krzysztof,
Thank you for your review!
We're pleased that Heidi and Ahmed were able to assist you promptly and answer all of your questions. Your feedback is greatly appreciated and will be shared with them.
Kind regards,
So Resi Sales Hub Team
Outstanding Support from the So Resi Team
We are currently in the process of purchasing our new home through So Resi, and our experience so far has been excellent.
From the outset, the team has been professional, friendly and supportive. Karen has been exceptional in guiding us through each stage of the process, always responding promptly, keeping us updated and answering our questions with patience and professionalism.
We would also like to thank Malcolm and Edgar for their help and support throughout our journey. Their knowledge, guidance and willingness to assist have made the whole experience much smoother.
Purchasing a home can be a daunting process, but the team at So Resi has made us feel informed, valued and well looked after every step of the way.
Thank you all for your outstanding customer service. We are excited to complete on our new home and would happily recommend So Resi to anyone considering shared ownership.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Judy,
Thank you for your wonderful feedback and for taking the time to share your experience. We're delighted to hear that Karen, Malcolm and Edgar have been able to support you throughout your home-buying journey and make the process as smooth and stress-free as possible.
We truly appreciate your kind words and recommendation. We'll be sure to pass your feedback on to the team. Wishing you all the best in your new home, and we look forward to helping you through to completion!
Kind regards,
The So Resi Team
Their dedication to customer…
Their dedication to customer satisfaction really stood out. They kept me updated throughout the process and made sure everything was clear and easy to understand.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Andrea,
Thank you for your review. We're delighted to hear you felt supported throughout the process and that our team kept you informed every step of the way.
We appreciate your feedback.
Kind regards,
So Resi Sales Hub Team
Amazing service
Everyone I have been in contact with at SoResi have made the journey so smooth and informative. They are very quick to respond and you are kept updated every step of the way. It’s been a great start and stress free to the buying journey.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Toni
Thank you for your wonderful review.
We're delighted to hear that our team has made your home-buying journey smooth, informative, and stress-free.
Keeping our customers updated every step of the way is very important to us, so it's great to know this has been reflected in your experience.
Kind regards
SO Resi Sales Hub Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.