Ordered my sofa to my mountain cabin online. I had a couple questions and customer service was easy to reach and spoke w a live person. Sofa is beautiful and priced well. I ordered the sofa for my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I needed some hand holding on the phone to make sure what I was buying would be the best solution for my needs and space. James walked me through my options and also helped me with setting up payment... Mehr ansehen
We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Mehr ansehen
We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
Kontaktinformationen
Dallas, Vereinigte Staaten
- 469-901-9083
- support@sofabed.com
- sofabed.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Good stuff at a good price with great delivery and assembly
I found what I was looking for — a comfortable, stylish sleeper to fit a small space — on Sofabed.com after looking many other places and not finding it. The price was acceptable. Delivery was not too far out and flexible enough to fit our travel schedule. Assembly was included. All around great experience.

Antwort von sofabed.com
This was my first time ordering online
This was my first time ordering furniture online. It was easy . I also called customer service, to ask for a discount for disabled Veteran. They were very gracious. Gave me free shipping, and white glove service. Also gave me 400.00 off the price. Wow! Because of that I ordered two recliners too.
There is no warranty, even if you pay for one.
I bought a Luonto sofabed with a fabric protection warranty. The fabric stained. I filed a warranty claim. They came to clean it and it did not clean. This has been going on for about a year and there is no resolution. It's still stained. They keep telling me to wait because they are looking into it. RIPOFF!!!

Antwort von sofabed.com
A sensational sectional sofa.
Our Sectional Sofa is sensational. All our friends now think our Living Room is magazine worthy. The seating height of 19” is so much more comfortable than typical sectionals which are so low it is difficult to get out of.
Looks, comfort, affordability, and exquisite delivery service combine to make this a very happy purchase experience. Thank you.

Antwort von sofabed.com
Easy ordering
Easy ordering, professional delivery. About 4-week lead time to delivery. The process couldn't be easier.

Antwort von sofabed.com
Not the experience I was hoping for
Communication was minimal - receipts looked bit strange (no real information). Delivery was faster than expected but white glove it was not!!!! I wanted this sofa bed in a bedroom. The door is standard in size but sofa was too big. Door had to removed by my husband. Door frame damaged. You might say that’s not the delivery guys fault but they didn’t seem to have a clue what to do without my husband’s help. The sofa feet go on after it’s in the room. One foot had no screw insert (that equals no quality assurance) so we had to run around and find our own screw. By the way this is a Ashley brand sofa. I thought I was getting something better. Slick advertising.

Antwort von sofabed.com
Quick and efficient delivery
Quick and efficient delivery. Called before arriving. Cleaned up afterwards.
Crew was great
Crew was great, no fuss, they even changed the side of the chase piece since it came swapped from factory, and did a great and clean job.
Great Service with Care
The men were professional and courteous, and were careful with our sofa that had to be carried up a flight of stairs. We would definitely recommend Sofabed!
Smooth delivery and the 2 men went out…
Smooth delivery and the 2 men went out of there way to carefully uncreate sofa! Very happy
The guys who delivered the sofa were…
The guys who delivered the sofa were very good. I also got calls updating delivery and texts that helped.
The best online purchase experience
The best online purchase experience! James was the most patient and helpful throughout the selection and purchase process. He was available any day and anytime to answer my questions. Thank you James!
The delivery was extremely quick. Initially the sofa was going to be delivered within 3-5 weeks , but it took only 1.5 weeks. The delivery guys were very nice and quick.
Overall, it’s was an exquisite experience. I highly recommend this company. Thank uou!
Great experience
Great experience! Customer service is friendly and helpful :)
Smooth experience
Everything went smoothly from our first contact to delivery. Delivery times were carefully spelled out and went as scheduled. The sofa bed is excellent and the movers were efficient in getting it set up.
This sofa seems to be the right pick…
This sofa seems to be the right pick for us. White glove delivery was as expected, very professional. Thanks.

Antwort von sofabed.com
Never received my order
Never received my order. Even though it says delivered. Trying to reach customer support but the website is gone.

Antwort von sofabed.com
Great service
Easy process, I could schedule my delivery within a 3 hour time window and even though it was pouring rain the delivery men made sure my sofa arrived into the house dry.

Antwort von sofabed.com
The Perfect Sofa bed
I had been looking for a sofabed and when I decided onthe model I started comparing prices on line. James at sofa bed.com texted me after I had put the item on my cart to offer a Black Friday discount. I called him back and we easily completed the transaction on the phone. The sofa was delivered on time and all packing materials taken away.

Antwort von sofabed.com
Christmas miracle, SOFABED FTW!!!
My wife and I try to abide to the ethos of “buy nice or buy twice”, but we also are often looking for a Goldilocks type of purchase because we don’t have endless buckets of money. After researching sofa beds we’d all but given up on our search for a quality piece that didn’t completely break the bank that fit all of our many needs. Since this is a review about sofabed.com, I won’t get into how great the product we ended up with is, but I trust that sofabeds only carry quality products based on what I saw on their website. But here’s how we became a customer. On Black Friday weekend, only 3 weeks until guests arrived for xmas, we decided to take one last ditch effort to look for the perfect sofa before we just resorted to making do with the cheapest option available a blowup queen air mattress for 2 of our 6 arriving guests. Well, we found exactly what we were looking for at a local small furniture retailer. We would’ve loved to give them our business but they only keep two beds from that manufacturer in stock at a time and the one we liked would’ve been a stretch budget wise and if we wanted to order a different model or color they said it would be 5 months to get something to our door. I looked at other authorized retailers online and a few I spoke and texted thought there was no way they could get us the sofa in such a short time frame.
Enter sofabed.com to the rescue. They had almost every model in every size each in 2 quick ship colors in stock and it was considerably less expensive to the door than other online retailers and at the end of the day we saved about $1250 from what our local retailer would’ve charged for a nicer model we just couldn’t justify the added cost for. So after striking out with other retailers on delivery timeframe we asked if sofabed thought they could get it to us in 3 weeks with fingers crossed. They said it shouldn’t be a problem so I purchased with a bit of hesitation, thinking how could everyone else not make this happen, but they seemed so confident it wouldn’t be an issue. The team at sofabed was very communicative and let us know when it was shipped and what to expect and recommended and helped us upgrade to white glove delivery.
For anyone reading, they really can do what seems like the impossible for everyone else. From time of order to hitting the local distribution center it was under 2 weeks and we conveniently scheduled delivery for what worked for us. The 2 delivery guys had it from truck to the room of our choice, unpackaged, attached legs, removed packaging, within 5 minutes of arriving. So happy we paid the extra cost for white glove delivery. Couldn’t be happier.

Antwort von sofabed.com
Quality, flex sofabed for small space. Seamless delivery. Top notch service.
When ordering I was able to get in touch with a live person, who was able to address all my questions and stay connected through every step of the way - from ordering to delivery. I bought the Luonto Monika Queen Sleeper Sofa while on sale. Delivery was on time and quick, received in a little over two weeks. Available option for knockdown services at additional charge was super convenient and made the delivery a smooth seamless process. I loved that the price quoted had no hidden charges. Highly recommend and love the sturdiness and firmness of the sofabed, with just the right amount of give. I tested it at another store before buying with sofabed.com and was not disappointed.

Antwort von sofabed.com
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