Ordered my sofa to my mountain cabin online. I had a couple questions and customer service was easy to reach and spoke w a live person. Sofa is beautiful and priced well. I ordered the sofa for my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I needed some hand holding on the phone to make sure what I was buying would be the best solution for my needs and space. James walked me through my options and also helped me with setting up payment... Mehr ansehen
We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Mehr ansehen
We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
Kontaktinformationen
Dallas, Vereinigte Staaten
- 469-901-9083
- support@sofabed.com
- sofabed.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
All went fine until the delivery crew…
All went fine until the delivery crew found out that that they are not able to fasten two screws. They improvised and were able to assemble the backrest but not with original screws. However, I am very pleased with the overall service and will recommend it to friends.

Antwort von sofabed.com
Isabella Queen sofabed
I asked many questions and the company was very responsive. Ordering the sofabed was easy and was shipped ahead of schedule. Delivery date and time was communicated. Was delivered, installed, and all garbage removed. Sofabed is fantastic. Happy Customer here. 😊

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Great product - great delivery
Delivery was great -- they had a tough task of getting this heavy sofa bed over new sod to our newly built backyard guest house, and no complaints from the two guys -- nothing but smiles.
The sofa bed itself is super heavy and can tell it's well built. It's comfortable and very supportive to sit on. We will see over time on how the pullout bed works, but it's easy enough to get out, and comfy to test out.
Looks great and looking forward to our guests being able to use it in the future.

Antwort von sofabed.com
the sofabed is quite high quality and…
the sofabed is quite high quality and looks as good as the photos on the website. More importantly is comfortable and easy to both open and close. Finally, it looks terrific.

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Country living
They kept me informed. The delivery team was fantastic. Very polite and curious. The done great job! We couldn’t be happier.

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Easy order and delivery!
Ordering was easy, and delivered in two weeks. White glove setup was smooth and easy!

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Reliable customer service
Very good customer support.

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Great Service and Products
We bought a Monika fabric King sleeper with chrome legs. All our doubts were efficiently answered via text. A week before the agreed delivery date the sofa was already at home!! A gorgeous product, we are very happy and we definitely recommend.

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I absolutely love the sofa
I absolutely love the sofa, and the delivery service was exceptionally professional. I couldn’t be happier!!

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Excellent representative James
James, customer care representative was just amazing. I called him few times and he was super patient and knowledgeable and help us make decision on which bed we should buy and we are super happy how he handled our questions. Excellent job! Thank you

Antwort von sofabed.com
Sofa looks great and delivery was great!

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Purchasing from sofabed.com.
Overall the experience of dealing with sofa bed has been excellent. The product is great. The delivery times were totally workable around my schedule. The delivery crew was great and very helpful setting the new sofa up. Overall, I couldn’t have a better experience.
James was able to answer all questions…
James was able to answer all questions in a timely manner. We were provided with several options and in the end purchased two different style of sofa beds to meet our needs. Thank you so very much!!! Mike
This was my first experience ordering a…
This was my first experience ordering a large piece of furniture online. I like to feel and see furniture before buying. After reading reviews, I decided to order a sofa bed from sofabed.com. The entire experience was awesome and the sofa is beautiful! The sofa arrived 3-4 weeks early, the delivery was well coordinated and communication was great. The leather is high quality. I will definitely recommend to others!

Antwort von sofabed.com
We ordered two Erika chairs and they…
We ordered two Erika chairs and they are great. Delivery was easy and quick! Would definitely recommend ordering from them as they are also easy to contact over text as well and follow up after order and after delivery.

Antwort von sofabed.com
Just happened to speak with James when…
Just happened to speak with James when I called and am so happy I did. He was friendly, helpful and seemed to be giving me his honest opinions and recommendations about various products and with answers to my ongoing series of questions.
If I need another sofa bed, I’m calling James from the start!

Antwort von sofabed.com
this was the easiest transaction…
this was the easiest transaction ever!!! Thank you to sofabed.com!!!

Antwort von sofabed.com
Pleased on the whole with our first Sofabed purchase
This was our first time ordering furniture online, and we chose Sofabed for their selection and good reviews. The whole process was positive, even with a couple of minor glitches. There was confusion about the seeming offer of free shipping, which we were told didn't apply for all geographic locations, but the white glove delivery was included.
The communication from the warehouse was good and we appreciated the good tracking at the delivery end. However, for some reason, the quality of the product was deemed unsuitable by the white glove delivery company and the sofa delivery was canceled on the delivery day without explanation.
When I called Sofabed, the customer service rep was good about checking on the order status and giving a good estimate of when the new sofa would then arrive. This ended up being only 2-3 weeks from the original delivery, so they obviously expedited it. We were notified of the delivery window, contacted by the white glove company, and it was delivered in great shape and set up by them.
We are very pleased with the appearance and quality of the sofa sleeper. The color and description were as described, and it is pretty and comfortable, just what we had hoped for. Although the process took 8 weeks altogether, we appreciated the check at the end that kept us from getting an inferior product, and not having to wait much longer for the final delivery. We felt the cost was reasonable, the quality is good, and everyone we dealt with at Sofabed was pleasant and helpful to guide us through the process. We would consider them in the future.

Antwort von sofabed.com
Seamless experience
The process was seamless from ordering the sofa online to its ultimate delivery. The price was very competitive for a quality sleeper sofa. Delivery came off without a hitch. I am going to recommend sofabed to friends and family - it is well run and, again, very competitive in its pricing.

Antwort von sofabed.com
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