sofabed.com Bewertungen 

215
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered my sofa to my mountain cabin online. I had a couple questions and customer service was easy to reach and spoke w a live person. Sofa is beautiful and priced well. I ordered the sofa for my... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I needed some hand holding on the phone to make sure what I was buying would be the best solution for my needs and space. James walked me through my options and also helped me with setting up payment... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft
  2. Sofageschäft

Vom Unternehmen geschrieben

We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

215 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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4.9

Alle Bewertungen

(215)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

White glove service for the win!

The white glove service was fantastic! The sofabed was delivered, assembled and the area cleaned and cleared. The delivery personnel were polite, professional, and efficient. The sofabed was great quality, comfortable, and easy to convert.

7. Januar 2026
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Thanks Alanna. Fjords chairs and sleepers are of great quality and customers love them. I am glad you are having great experience with the product.
thx
Sofabed.com Customer Support Team

Bewertet mit 5 von 5 Sternen

I would 100% recommend sofabed.com

I would 100% recommend sofabed.com as their customer service and support goes over and above to assist. I sent in a question about one of their Italian leather sofas and in an hour I received a reply. The next morning the same support person provided me with much more information to make sure I was satisfied.

Today I also called right before ordering the sofa and the customer service agent helped me even further answering every question and provided a discount code to give me the best deal I seen n years.

I will be spreading the word on this company as they go 110% to help and satisfy customer relations.

Great products Great People Great Service!

7. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The sofa is great high quality and the…

The sofa is great high quality and the mattress is very comfortable. The delivery was not so good they seem to need some more experienced installers

5. Januar 2026
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Hi Luigi, i am glad you are liked Carnell sleeper. Mattress on this one is my favorite too. I have taken a note of the feedback about installers and working with the delivery manager in that region to make sure we improve upon it. We appreciate your feedback.
thanks
Avni

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Very helpful, communicative, and knowledgeable. He definitely helped me feel good about my purchase of the ethos!

5. Januar 2026
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Thank you for providing 5* feedback.
thx
Sofabed.com Customer Support Team

Bewertet mit 5 von 5 Sternen

The customer service associate was…

The customer service associate was extremely competent and professional. It's a pleasure purchasing from a reliable online site that understands customer needs. He was able to guide me through the entire purchase process and I am very happy with my decision to chose sofa bed.com!

21. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It was an amazing experience

It was an amazing experience. I had gone to look at this sofa bed in a store. I loved it, but they said it would take 6 to 8 weeks for delivery. I found the exact same sofa bed on your site and it was delivered in less than three weeks. And, it was hundreds of dollars less. Your delivery was perfect. The guys were professional and helpful. As I said AMAZING!

6. November 2025
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Thanks Lorraine for your feedback. We have a very efficient supply chain and work very hard to keep our promise and delight our customers. I am glad we were able to do that.
thx
Sofabed.com Customer Support Team

Bewertet mit 5 von 5 Sternen

Great experience!

This was a great experience from start to finish. Customer service was responsive and helpful, easy online ordering, clear communication about shipping & delivery status, a straightforward delivery scheduling system, and then two friendly guys came to deliver my sofabed! Everything looks & feels great. I highly recommend this company!

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service and beautiful sofa

What a beautiful leather sofa! I had a great experience Sofabed from ordering my sofá through delivery. I had ordered the same sofa for a lower price and free delivery from Wayfair, but I cancelled my order due to being stood up twice for delivery over a period of 10 days. Then I found the same sofa on Sofabed.com and found that Sofabed offers excellent customer service with contact in real-time with dedicated staff to make sure my order would be tracked and delivered when promised. Even though the sofa cost more and I paid for delivery it was well worth it; you get what you pay for!

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sofa and Service was exceptional

Sofabed.com was always responsive when I had questions. The couch was as described. The seat is a little firm but that’s better than too soft. The fabric is soft. The delivery was quick, just 2 weeks. The delivery was excellent and they placed the item in our RV as we requested and took away the boxes. We haven’t used the bed yet. I’ll come back and update after we use the couch and bed for a while.

9. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer service was incredible

Customer service was incredible. They were so responsive and went out of their way to help me choose the right product that would arrive in time. Really impressed, also great selection and prices.

4. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Available and knowledgable

Sofabed.com was always available to take my questions and provide thoughtful and timely answers. This really matters a lot when you rely on distance and delivery.

8. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Online Shopping Experience!

Great Online Shopping Experience!
- Item as described
- Great and quick resolution and discount code via online chat rep
- Fast delivery
- Polite and fast installation
- Great communication after the transaction and for the installation arrangement

21. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gio Italia Baxton L-Shaped Leather…

Gio Italia Baxton L-Shaped Leather Sectional Sofa

Awesome Experience! The sofabed team was amazing from my initial phone inquiry through purchase and delivery. I wanted to use my own unique financing and the sofabed team made it an easy and smooth process. I was really impressed with the text communication that allowed me to track my delivery at every point from New York to Washington DC. The delivery team communicated with me every step of the way. They made sure the delivery date worked with my hectic schedule. My two delivery men were equally communicative and professional, taking great care of the very well packaged sectional sofa and setup in my home. They made sure to check for any damages and removed all the packing materials from my home. The sectional sofa is of superior quality and craftsmanship. It looks and feels amazing. I highly recommend sofabed to anyone looking for great quality products and superior service.

15. Juli 2025
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Thank you Ken and thanks for that wonderful call. You made my day. We truly appreciate your feedback and references. We hope you would enjoy your leather sectional sofa for many many years to come and would keep us in mind while shopping for furniture :)
thanks
James

Bewertet mit 3 von 5 Sternen

Great couch, subpar delivery

The couch is amazing and I’m glad to have gone with sofabed.com, however, the delivery was subpar. We were supposed to have full furniture assembly, but the delivery men failed to read the instructions and believed it could not be assembled. They left while the item was still in pieces, saying “sorry, we’re late for other deliveries”. I assembled the entire thing myself after they left and it’s all great now, but I would have preferred this to be done by the people I paid to do it. The product is great, but they should use other delivery people.

11. Juli 2025
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Hi Paul
Thank you for your feedback and my apologies regarding delivery issue. We have taken this issue with delivery company and are making sure this is not repeated. We are also checking out other delivery companies to ensure we can provide 5 star delivery experience.
Hope would are enjoying your couch.
thanks
Avni

Bewertet mit 5 von 5 Sternen

I ordered a luonto couch from sofa bed…

I ordered a luonto couch from sofa bed and was delivery just 3 weeks later , I never expected such a quick turn around! Company was great at communicating with me and giving me very frequent updates!

10. Juli 2025
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Thanks Catherine, we are the largest volume dealers of sleepers and hence we keep large inventory of sleepers. We also maintain close relationship with delivery companies enabling us to deliver goods at faster speed.
We are grateful for your feedback. Thanks for doing business with us and looking forward to serving you in future.
thanks
Dave

Bewertet mit 5 von 5 Sternen

Love Sofabed

Great communication. White glove service did an excellent job. My couch is beautiful. The quality is very nice. Will be ordering a matching power recliner.

12. Juni 2025
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Thanks Trish. Gio Italia Baxton Leather Sectional Sofa is one of our most popular sectional sofas and we are glad you are loving it.
thanks
Vik

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