Ordered my sofa to my mountain cabin online. I had a couple questions and customer service was easy to reach and spoke w a live person. Sofa is beautiful and priced well. I ordered the sofa for my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I needed some hand holding on the phone to make sure what I was buying would be the best solution for my needs and space. James walked me through my options and also helped me with setting up payment... Mehr ansehen
We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Mehr ansehen
We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
Kontaktinformationen
Dallas, Vereinigte Staaten
- 469-901-9083
- support@sofabed.com
- sofabed.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
White glove service for the win!
The white glove service was fantastic! The sofabed was delivered, assembled and the area cleaned and cleared. The delivery personnel were polite, professional, and efficient. The sofabed was great quality, comfortable, and easy to convert.

Antwort von sofabed.com
I would 100% recommend sofabed.com
I would 100% recommend sofabed.com as their customer service and support goes over and above to assist. I sent in a question about one of their Italian leather sofas and in an hour I received a reply. The next morning the same support person provided me with much more information to make sure I was satisfied.
Today I also called right before ordering the sofa and the customer service agent helped me even further answering every question and provided a discount code to give me the best deal I seen n years.
I will be spreading the word on this company as they go 110% to help and satisfy customer relations.
Great products Great People Great Service!
The sofa is great high quality and the…
The sofa is great high quality and the mattress is very comfortable. The delivery was not so good they seem to need some more experienced installers

Antwort von sofabed.com
Great customer service
Great customer service. Very helpful, communicative, and knowledgeable. He definitely helped me feel good about my purchase of the ethos!

Antwort von sofabed.com
The customer service associate was…
The customer service associate was extremely competent and professional. It's a pleasure purchasing from a reliable online site that understands customer needs. He was able to guide me through the entire purchase process and I am very happy with my decision to chose sofa bed.com!
well delivered
I was well informed on timing of delivery and delivery team was professional.
Wow, this sofabed is fabulous
Wow. Ordering was so easy; delivery was fast and set up was professional. PLUS the sofa is extremely comfortable. I’m very very pleased with this purchase.
It was an amazing experience
It was an amazing experience. I had gone to look at this sofa bed in a store. I loved it, but they said it would take 6 to 8 weeks for delivery. I found the exact same sofa bed on your site and it was delivered in less than three weeks. And, it was hundreds of dollars less. Your delivery was perfect. The guys were professional and helpful. As I said AMAZING!

Antwort von sofabed.com
Great experience!
This was a great experience from start to finish. Customer service was responsive and helpful, easy online ordering, clear communication about shipping & delivery status, a straightforward delivery scheduling system, and then two friendly guys came to deliver my sofabed! Everything looks & feels great. I highly recommend this company!
Great customer service and beautiful sofa
What a beautiful leather sofa! I had a great experience Sofabed from ordering my sofá through delivery. I had ordered the same sofa for a lower price and free delivery from Wayfair, but I cancelled my order due to being stood up twice for delivery over a period of 10 days. Then I found the same sofa on Sofabed.com and found that Sofabed offers excellent customer service with contact in real-time with dedicated staff to make sure my order would be tracked and delivered when promised. Even though the sofa cost more and I paid for delivery it was well worth it; you get what you pay for!
Sofa and Service was exceptional
Sofabed.com was always responsive when I had questions. The couch was as described. The seat is a little firm but that’s better than too soft. The fabric is soft. The delivery was quick, just 2 weeks. The delivery was excellent and they placed the item in our RV as we requested and took away the boxes. We haven’t used the bed yet. I’ll come back and update after we use the couch and bed for a while.
We're very pleased with the quality of…
We're very pleased with the quality of our sectional. It didn't take long to arrive and delivery communication was excellent.
Customer service was incredible
Customer service was incredible. They were so responsive and went out of their way to help me choose the right product that would arrive in time. Really impressed, also great selection and prices.
Available and knowledgable
Sofabed.com was always available to take my questions and provide thoughtful and timely answers. This really matters a lot when you rely on distance and delivery.
Great Online Shopping Experience!
Great Online Shopping Experience!
- Item as described
- Great and quick resolution and discount code via online chat rep
- Fast delivery
- Polite and fast installation
- Great communication after the transaction and for the installation arrangement
Gio Italia Baxton L-Shaped Leather…
Gio Italia Baxton L-Shaped Leather Sectional Sofa
Awesome Experience! The sofabed team was amazing from my initial phone inquiry through purchase and delivery. I wanted to use my own unique financing and the sofabed team made it an easy and smooth process. I was really impressed with the text communication that allowed me to track my delivery at every point from New York to Washington DC. The delivery team communicated with me every step of the way. They made sure the delivery date worked with my hectic schedule. My two delivery men were equally communicative and professional, taking great care of the very well packaged sectional sofa and setup in my home. They made sure to check for any damages and removed all the packing materials from my home. The sectional sofa is of superior quality and craftsmanship. It looks and feels amazing. I highly recommend sofabed to anyone looking for great quality products and superior service.

Antwort von sofabed.com
Great couch, subpar delivery
The couch is amazing and I’m glad to have gone with sofabed.com, however, the delivery was subpar. We were supposed to have full furniture assembly, but the delivery men failed to read the instructions and believed it could not be assembled. They left while the item was still in pieces, saying “sorry, we’re late for other deliveries”. I assembled the entire thing myself after they left and it’s all great now, but I would have preferred this to be done by the people I paid to do it. The product is great, but they should use other delivery people.

Antwort von sofabed.com
I ordered a luonto couch from sofa bed…
I ordered a luonto couch from sofa bed and was delivery just 3 weeks later , I never expected such a quick turn around! Company was great at communicating with me and giving me very frequent updates!

Antwort von sofabed.com
Love Sofabed
Great communication. White glove service did an excellent job. My couch is beautiful. The quality is very nice. Will be ordering a matching power recliner.

Antwort von sofabed.com
beautiful sofa
beautiful sofa, quick and clean install.

Antwort von sofabed.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







