Première Avenue Bewertungen 

Got several items from this shop. The delivery was very fast from the US? To Germany. The items were all of very good quality as described

I ordered online. I immediately received the order confirmation. And within 48 hours I received the package. The product was very wel protected for shipping. And also several samples were added. I definitely will order more product in the future.

Do not buy from them, please, fast delivery, but they are thieves. They did not mention the delivery, which cost me 65 pounds to DHL. Note that I chose the other delivery company mentioned on their website, and I paid for the delivery in advance, then I had to pay again. The perfume became more expensive than its price in the United Kingdom!!!!! In addition, they do not respond to correspondence via email at all. I buy from any other company, but certainly not this one.

J'ai récemment acheté plusieurs produits sur shopping-premiereavenue.com et j'ai été extrêmement déçu. L'un des produits avait des défauts manifestes et ne correspondait pas à la description. Lorsque j'ai tenté de retourner l'article sans l'avoir utilisé, en suivant leur politique de "retour sous 30 jours" indiquée sur le site, ma demande a été refusée à plusieurs reprises.

Le service client a été très mauvais, non seulement ils n'ont pas résolu mon problème, mais ils ont également évité toute responsabilité. Leur prétendue politique de "retour sous 30 jours" est complètement fallacieuse.

Si vous envisagez d'acheter sur ce site, soyez extrêmement prudent. Je déconseille fortement ce site web.

I've ordered from them multiple times and have never had an issue with shipping or packaging. Their candle prices are amazing and so much better than here in the US. Shipping has always been a flat fee of $28 and through DHL I've had my packages at my door within 3 days - buying from US based stores can take well over a week! I'll happily continue to purchase from them!

je suis passé pour la première fois dans cette boutique pour trouver un nouveau parfum pour l'été ,autant dire que j'ai vécu une superbe expérience a laquelle jetait loin de m'attendre .
l'accueil était incroyable, le patron de la boutique a passe plus dune heure à échanger avec moi et à me faire découvrir ses parfums de niches préférés.
c'était un régal de discuter avec une personne aussi gentille, intéressante et autant passionnée par ce qu'il fait. Rien à voir comparer à ce qu'on peu expérimenter dans les parfumeries types Sephora , je suis bien évidemment reparti avec un parfum incroyable et pleins d'idées pour les prochains achats car je reviendrait certainement.
Merci énormément à vous pour cet découverte !

CAVEAT EMPTOR!!!
I ordered a beautiful glass vase candle from Baobab last October. The box was not labeled as Fragile and arrived broken.
I emailed back and forth for 5.5 months and finally received a refund through PayPal’s resolution centre.
Customer service is a joke. Emails are ignored and they accept no responsibility for their mistakes.
I am sorry I ordered from them. They caused a lot of stress and took up a lot of my time over almost 6 months.

I have ordered one perfume and I have received it in great condition and received samples with it from different perfumes.
Fast delivery to Saudi Arabia. Received it in 8 days.
Customer care responded to my questions in fair time.
I recommend it 👍👍

They reached back to me again and still no solution. NO SOLUTION!!! It’s been well over 3 months. Every company I know puts customers as a priority. If something happened to an order, I know some good companies will step in and solve the issue because they want that customer to come back and shop again with them.
They claim I threatened them (which I never did, I have screenshots of all the messages I sent), and THEY WERE THE ONES WHO BLOCKED ME!!! Now base your judgement on that. Shopping with them will give you a migraine. Till today, I haven’t received the package nor the money I spent. And I have reached the point where I’m no longer interested in the money or package. They wore me out.
Look at the reviews below and make your decision. Don’t shop from them!!!

Hi, I ordered from your website on 10th of September 2022, order number 102523. No email confirmation has been received since I placed the order. My order status says "In transit". I've sent several email and chasers to your contact inbox and still no acknowledgement let alone a response. I'm about to raise a dispute with PayPal for this transaction and thought I'd give it one more try here hopefully someone might get back to me...

Surprise surprise... package was delivered today, of course I had to pay customs charge of £56! Fix your communication!

Fantastic seller. Super fast delivery, just 5 days from France to UK. Plus they give you a handful of samples, which was much appreciated. I will definitely use again. Many thanks.A+++++

Edit: I just found out that my partner had to pay an extra £50 customs charges just to have this delivered.

Perfect Transaction: Great Communication, Expert Packing, Super Fast Shipping Across the Ocean!
Highly Recommend!

I’ve bought from this site more that 5 times and everything was perfect, all products are genuine and at good prices. The only problem is postage after Brexit depending what’s the amount of orders you’ll have to pay vat in Uk for all the orders exceed 135£. This fact wasn’t mentioned on their site and I had to pay more then 60£ for an order of more then 300€. I had to search for this infos because like I said is nothing in their site and my order was stacked on Uk depo and no one tried to contact me regarding this. Probably I will order again in the future but I will use another destination country

L’article reçu n’est pas du tout conforme à ma commande, aucune réponse à ma demande d’un bon de retour. l’onglet retour sur le site ne fonctionne pas et depuis impossible de me reconnecter à mon compte. Je déconseille sérieusement ce site

Très mauvaise expérience avec ce site il m'ont facturée 245 euros et pour finalement prélever sur mon compte 288 euros qu'ils arrivent même pas à justifier je ne le recommande pas

Received my MFK B 540 in such immaculate condition like you would buy from shop, packaged very well. Smells beautifully amazing squirted two long presses onto my hand throughout day I wash my hands took a shower was still able to smell a little of it which is good for me the long jevity is there However this is an EDP which should be a strong smell after one squirt I can smell the power of the scent but then lingures for only a while overall amazing also received quite a lot of tester actually which was a bonus!

Premiere Avenue is the best place for amazing niche perfumery. Huge variety of scented wonders and also skincare and home scents. But this is not the most important. The most important part is the whole experience, especially when you have the help of their passionate, professional staff. They are the most helpful, polite and positive people to deal with in this world of internet commerce. Messages are replied instantly and a solution and orientation is promptly given, tailored to your needs. A special mention here to their lovely SA Humbert, who guided me thru a "perfumed dilemma" with his knowledge and advice. Plus... the orders will arrive super-fast and your package full of scented samples for you to delight in.
They will be my providers from now on, and I buy a lot of perfumes via internet. Premiere Avenue, mon Premier Choix. Merci!!!

I orded online and it whent wrong with the product. The communication; quik and verry proffesional. The service and also delivery are verry good 👌 this store made me happy! ☺️