REM-Fit  Bewertungen 

2'919
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Delivery was fast and very straight forward, the delivery men carried the super kingsize mattress to the room where it would be used. Very easy to set up and was very easy to order. It has take... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service, great communication, great products, great deals, great turnaround time. I’m a returning customer that has bought 3 different mattresses and sizes alongside having the pillows and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My new REM-FIT 3000 Supreme Hybrid mattress is the most comfortable one I’ve ever had. It’s lovely and soft but also supportive. I fall asleep straight away and never wake up feeling achy. I was worri... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The product and delivery was first class my only gripe was that the removal of the used mattress was a different team which meant the swap over would be very tricky however the delivery team (who were... Mehr ansehen

Unternehmensdetails

  1. Matratzengeschäft
  2. auch in
  3. Bettenfachgeschäft

Über REM-Fit

Vom Unternehmen geschrieben

REM-Fit is a leading UK mattress brand, trusted by thousands for delivering award-winning sleep solutions designed to support your health, comfort, and recovery. Our range of expertly engineered hybrid mattresses combines advanced cooling technologies, pressure-relieving memory foam, and supportive pocket springs to ensure optimal spinal alignment and a restful night’s sleep.

At REM-Fit, we believe great sleep shouldn’t be complicated. That’s why we offer fast, free delivery across the UK, a risk-free 100-night sleep trial, and a 15-year guarantee for complete peace of mind. Our commitment to customer satisfaction is reflected in our genuine mattress reviews, where UK customers share their experiences with REM-Fit’s product quality, comfort levels, and service.

Whether you’re upgrading your current bed or looking for a mattress to ease back pain, REM-Fit has the perfect option for every sleeper. Don’t just take our word for it - explore our Trustpilot reviews to see why so many customers rate REM-Fit as one of the best mattress companies in the UK.

Trust REM-Fit for mattress reviews you can believe in, from real UK customers. Sleep better, live better - with REM-Fit.

Award Winning Hybrid Mattresses

Vom Unternehmen geschrieben


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

2919 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 89 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(2'919)

426 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Felt nice to wake up with no aches and…

Felt nice to wake up with no aches and pains.
Length of mattress was short but I was told it will stretch out after several turning around but never filled the gap two months later still short four (4) centimetres. Customer support not responsive.

8. Juni 2026
Bewertet mit 4 von 5 Sternen

Delivery was quick

Delivery was quick. I used the pillow straightaway and found it much cooler than my normal pillow. I didn’t have to plump it up or keep turning it which meant a better sleep. I have found it slightly deep for my shortish neck .

7. Juni 2026
Bewertet mit 5 von 5 Sternen

Well impressed

Delivered on time
Two delivery drivers as stated which felivered mattress to chosen room which is good as its heavy
Matress usable after a few hours , really comfortable and well worth the money
Only had a few days but have noticed sleep quality us better
Was a bit sceptical at first due to low price
But glad i decided to give it a go

7. Juni 2026
Bewertet mit 5 von 5 Sternen

Seems better than the leading name

It's only been a few days but I'm really pleased with our purchase. Very comfortable and definitely adapts to the body. The features stated on the website are all correct. And great delivery and collection service too.

6. Juni 2026
Bewertet mit 1 von 5 Sternen

Avoid at all costs

Avoid at all costs. Over a month after an agreed delivery date and I have nothing to show for it despite hundreds of pounds of investment. All I received was infuriating delay and stalling tactics but no actual plan to deliver. The refund process was the same. Never ever again.

6. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

No more sore neck

I ordered a pillow at a discount price. It's a memory foam one with a cooling effect. I have slept much better and no longer have a sore neck. I would recommend this product and was impressed by the swift execution of my order.

5. Juni 2026
Bewertet mit 5 von 5 Sternen

A Very Happy Customer

Searched and searched for a new mattress decided to go with these and would highly reccomend! So comfy! We have just ordered the gel pillows to finish it off and my oh my what a difference!!! Love my bedtime & pillows! :)

1. Juni 2026
Bewertet mit 5 von 5 Sternen

Great pillows and helpful customer service

I was looking for thick, supportive pillows which did not collapse after each sleep. I was recommended the brand and found exactly what I was looking for. Also when I ordered there was a bank holiday sale which knocked a good, extra amount off. Delivery didn't come when expected however REM-Fit customer service was very helpful when the courier company wasn't any help. I've had no neck or back pain since switching. The pillows are great quality – thick, comfortable, supportive and don't collapse.

2. Juni 2026
Bewertet mit 5 von 5 Sternen

Purchased Rem-Fit 4000 Ortho mattress

I recently bought a Rem-Fit 4000 Ortho mattress and the whole process from purchase to delivery was seamless. It's early days but so far I find the mattress to be great quality and supportive and very comfortable. I have certainly noticed a dramatic improvement in my sleep and feel fat more rested the next morning. I would highly recommend Rem-Fit, and their Ortho mattress, if you're looking for a high quality firm hybrid mattress.

2. Juni 2026
Bewertet mit 1 von 5 Sternen

Mattress still not delivered after…

Mattress still not delivered after repeated failed visits

I ordered a mattress from REM-Fit and paid through DivideBuy. The mattress has still not been delivered.

The delivery/collection team has attended multiple times to remove my old mattress, but they have not brought the replacement mattress. On the first occasion, only the free pillows arrived. I have now had to book time off work again and I am still left without the mattress I paid for.

This is extremely poor service and I am now seriously concerned about the order. I do not want my existing mattress removed unless the new mattress is physically delivered at the same time.

I want REM-Fit to either provide a confirmed, guaranteed delivery date immediately or cancel the order and refund me in full. I will also be raising this with DivideBuy as a disputed finance agreement if this is not resolved.

23. Mai 2026
Bewertung ohne vorherige Einladung
REM-Fit -Logo

Antwort von REM-Fit

Hi Jordan,

We're very sorry to read about your experience and understand how frustrating this situation must be, particularly after having to arrange time off work on multiple occasions.

This is certainly not the level of service we aim to provide, and we'd like the opportunity to investigate what has happened with your order and work towards a resolution as quickly as possible.

Unfortunately, we're unable to locate your order from the information provided in your review. We have sent you a request via Trustpilot for your order details. Please respond with the requested information so that our customer service team can review your case and assist you directly.

Once we receive your details, we will investigate the delivery issues and provide an update as soon as possible.

Kind regards,

REM-Fit CS

Bewertet mit 5 von 5 Sternen

Upgrading previous memory form…

Upgrading previous memory form mattress.
Found the remfit to be comfortable and relaxing and having a much better all round sleep and experience. Delivery was perfect and they put the mattress exactly where required.

19. Mai 2026
Bewertet mit 2 von 5 Sternen

Aftersales Commitment

Can't fault the new mattress. But aftersales to collect my old mattress fell down massively. New mattress delivered by DX Freight but was told no room on van to collect my old mattress. Communications to rem-fit is only by email and response was lacking any real commitment to find a solution. Ended up getting a refund for old mattress collection service which was ordered along with the new mattress and going elsewhere.

5. Mai 2026
Bewertung ohne vorherige Einladung
REM-Fit -Logo

Antwort von REM-Fit

Dear Neil,

We’re very sorry to hear about your experience with the mattress collection service. While we’re delighted that you’re happy with your new mattress, we completely understand your frustration regarding the failed collection and the lack of clear communication afterwards.

Unfortunately, on rare occasions, collection space can be affected by courier capacity, but we appreciate this should have been handled far better from our side with a more proactive response and clearer updates. That’s certainly not the level of aftersales service we aim to provide.

We do appreciate your feedback, as it helps us improve both our courier coordination and customer communication going forward. Thank you again for your order, and we’re sorry we let you down on this part of the experience.

Kind regards,

REM-Fit CS

Bewertet mit 5 von 5 Sternen

Excellent service and product.

We had a few problems adjusting to our new mattress at first. ( I found it comfortable but my husband had some issues with it ).
So we initially discussed returning it to Remfit within the 100 days trial period.
Throughout all communication with the company they have been polite, prompt and helpful. Especially their customer service department..
Everything has been resolved and we're trying the mattress for a little longer with a partial refund.
The Remfit products and offers are very good and the service exemplary.
As an elderly couple who find chat bots not at all useful; it has also been amazing to deal with real human beings!
Thank you Remfit.

21. Mai 2026
Bewertung ohne vorherige Einladung

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