REM-Fit  Bewertungen 

2'915
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My new REM-FIT 3000 Supreme Hybrid mattress is the most comfortable one I’ve ever had. It’s lovely and soft but also supportive. I fall asleep straight away and never wake up feeling achy. I was worri... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great mattress and good value customer service and delivery top class Had the best nights sleep in a long time comfortable, not to hard or to soft would recommend, very happy with my purchase

Bewertet mit 4 von 5 Sternen

Good delivery service to the bed location. Have slept through the night most nights since purchasing which didn’t happen on my previous Temper mattress. Also wake up feeling less stiff. Purchased Sept... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Delivery was easily scheduled but was missing an item. This was arranged and delivered later. Generally service very good at the start. By my God the mattress itself is just awful. Doesn’t properl... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Matratzengeschäft
  2. auch in
  3. Bettenfachgeschäft

Über REM-Fit

Vom Unternehmen geschrieben

REM-Fit is a leading UK mattress brand, trusted by thousands for delivering award-winning sleep solutions designed to support your health, comfort, and recovery. Our range of expertly engineered hybrid mattresses combines advanced cooling technologies, pressure-relieving memory foam, and supportive pocket springs to ensure optimal spinal alignment and a restful night’s sleep.

At REM-Fit, we believe great sleep shouldn’t be complicated. That’s why we offer fast, free delivery across the UK, a risk-free 100-night sleep trial, and a 15-year guarantee for complete peace of mind. Our commitment to customer satisfaction is reflected in our genuine mattress reviews, where UK customers share their experiences with REM-Fit’s product quality, comfort levels, and service.

Whether you’re upgrading your current bed or looking for a mattress to ease back pain, REM-Fit has the perfect option for every sleeper. Don’t just take our word for it - explore our Trustpilot reviews to see why so many customers rate REM-Fit as one of the best mattress companies in the UK.

Trust REM-Fit for mattress reviews you can believe in, from real UK customers. Sleep better, live better - with REM-Fit.

Award Winning Hybrid Mattresses

Vom Unternehmen geschrieben


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

2915 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(2'915)

423 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Comfiest mattress I have ever slept on

I ordered two mattresses from REM-Fit after sleeping at my dad’s house who also had a REM-Fit mattress. I was so Impressed I had ordered two for my self. The ordering and delivery process was quick and simple! As for the sleeps I’ve had since getting my new mattress, it has been amazing, so comfortable and I feel very well rested. I would highly recommend - Thank you REM-Fit.

7. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great website easy to use and navigate…

Great website easy to use and navigate great offers and fair prices would highly recommend. Delivery service was fine they brought it up to my door and took old mattress away for a small fee. Also booking the delivery was straight forward as well.

20. August 2026
Bewertet mit 5 von 5 Sternen

Incredible Customer Service!

I emailed Customer Services twice during the order process and both times I received an email within minutes from a human being who understood my query, was reassuring and very helpful. One on a Sunday evening and one on a Friday evening long after most places are closed. It made all the difference! The mattress itself is gorgeous, perfect firmness and incredibly comfortable. 10/10!

16. August 2026
Bewertet mit 5 von 5 Sternen

Excellent product, price and customer service

We need a comfortable mattress for a bed that’s used occasionally. Having had a very good experience with rem-fit memory foam pillows we’ve been using for years, we opted for rem-fit over other online sellers. The price was competitive. Delivery was as promised and we were kept informed all the way. The mattress arrived well-packed and with a tool to ensure safe opening. So far we’re delighted with the mattress. We also had an issue relating to a promo that hadn’t been applied. We had no proof and rem-fit thought we were mistaken. However they were very prompt and polite in correspondence and made a very acceptable gesture to resolve the situation. Clearly the proof of the pudding is in the sleeping over a long period. However, we are happy customers and will use rem-fit again.

31. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Comfortable, supportive, money well spent

From placing my order to my first sleep on the mattress it was quick, it was easy. The courier kept the lines of communication open & the mattress was delivered on time. The mattress itself is a premium mattress, it is comfortable & supportive & the icing on the cake, it is affordable. For me this was money well spent. I would highly recommend REM fit 5000 luxury elite

6. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great mattress Zzzzzzz

Great company, with a fantastic product. The delivery was painless and the mattress is as they say. It’s such an upgrade from our old one. Super comfy, cooling and supportive all at once. Highly recommend.

15. August 2026
Bewertet mit 5 von 5 Sternen

Quality and value

A quality product offering value for money. Easy ordering process and the two free pillows were a bonus. I would recommend REM-Fit based on my experience.

14. August 2026
Bewertet mit 5 von 5 Sternen

My purchase of a mattress from REM-Fit…

My purchase of a mattress from REM-Fit has been first class. All their departments work together to ensure the customer has the best ordering and delivery experience. The back-ache I woke up to every morning has gone proving that the "400" mattress lives up to their claims. Thank you REM-Fit.

11. August 2026
Bewertet mit 5 von 5 Sternen

The perfect balance between high-level…

The perfect balance between high-level body support and plush comfort. It provides optimal spinal alignment without feeling overly rigid, ensuring I wake up completely refreshed and pain-free every morning. I would highly recommend it to anyone looking for a mattress that offers the perfect balance of firmness and targeted back support. It has significantly improved my sleep quality, giving me a restful night's sleep with zero morning stiffness. It's truly worth every penny.

9. August 2026
Bewertet mit 5 von 5 Sternen

Really great pillow

Really great pillow. I no longer wake up with a slightly stiff neck and shoulder. I sleep more soundly.
I can't fault the company, they sell quality products which actually work and help your body become more aligned. Thank you

9. August 2026
Bewertet mit 5 von 5 Sternen

Great value for money

I used Remfit because of the excellent reviews they receive. I have not been disappointed. A good choice of products, easy ordering, prompt delivery and good customer service provide great value for money

7. August 2026
Bewertet mit 5 von 5 Sternen

Overall very happy

Brilliant quality, very good customer service. My original order went missing in transit and as soon as the courier had confirmed they had lost it another was one was dispatched. Overall very happy

4. August 2026
Bewertet mit 2 von 5 Sternen

Poor customer service, no telephone number and unnecessary charges

I ordered a mattress on Wednesday evening and requested to cancel the order following morning via their online messaging service as the company have no telephone number. It took until the following Wednesday to actually have confirmation my order was cancelled from a member of staff.

I was contacted by four assistants before this was resolved, their communication was confusing and you can only contact via email which is incredibly slow. Any reply from them takes a day or two. The company tried to charge me a cancellation fee for the order despite never dispatching anything too which seems ridiculous given you can return the mattress free of charge after trialling it.

They eventually did cancel the order and not charge me anything, but I would say the entire experience was unnecessarily long, their communication was very unclear and confusing and has completely put me off ever using them.

I’ve ordered from another provider online who dropped the price of their mattress once it had been dispatched, one phone call later and they’d refunded the difference and it was deliver in two days time. The contrast between the two companies has been huge!

I’ve only give two stars as the last assistant to confirm my refund was pleasant and resolved the issue, but it should not have been a problem to begin with.

22. Juli 2026
Bewertung ohne vorherige Einladung
REM-Fit -Logo

Antwort von REM-Fit

Thank you for taking the time to share your feedback. We’re sorry to hear that the cancellation process and communication were not as clear or straightforward as they should have been.

To clarify, a cancellation charge would only apply where a request is made less than 24 hours before the scheduled delivery. We also aim to respond to customer messages on the same day, rather than taking one or two days, so we would like to investigate what happened in this instance.

We have sent you a request for your order details. Please provide these when convenient so we can review the communication and timeline more closely and provide a further response.

We’re pleased that the order was ultimately cancelled without charge, but we appreciate that the overall experience caused unnecessary frustration and fell short of the service we aim to provide.

Kind regards,

REM-Fit CS

Bewertet mit 5 von 5 Sternen

Very satisfying purchase!

The whole process from choosing which mattress we needed, to placing the order, receiving delivery and opening the package was seamless.

The quality of the mattress is superior to anything else I’ve ever slept on. Incredibly comfortable and I no longer wake up with back pain or discomfort. Not the greatest sleeper either but have found that my sleep quality has started to improve after just a few weeks with this new mattress.

29. Juli 2026
Bewertung ohne vorherige Einladung

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