My new REM-FIT 3000 Supreme Hybrid mattress is the most comfortable one I’ve ever had. It’s lovely and soft but also supportive. I fall asleep straight away and never wake up feeling achy. I was worri... Mehr ansehen
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Das sagen Bewerter
Great mattress and good value customer service and delivery top class Had the best nights sleep in a long time comfortable, not to hard or to soft would recommend, very happy with my purchase
Good delivery service to the bed location. Have slept through the night most nights since purchasing which didn’t happen on my previous Temper mattress. Also wake up feeling less stiff. Purchased Sept... Mehr ansehen
Delivery was easily scheduled but was missing an item. This was arranged and delivered later. Generally service very good at the start. By my God the mattress itself is just awful. Doesn’t properl... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über REM-Fit
Vom Unternehmen geschrieben
At REM-Fit, we believe great sleep shouldn’t be complicated. That’s why we offer fast, free delivery across the UK, a risk-free 100-night sleep trial, and a 15-year guarantee for complete peace of mind. Our commitment to customer satisfaction is reflected in our genuine mattress reviews, where UK customers share their experiences with REM-Fit’s product quality, comfort levels, and service.
Whether you’re upgrading your current bed or looking for a mattress to ease back pain, REM-Fit has the perfect option for every sleeper. Don’t just take our word for it - explore our Trustpilot reviews to see why so many customers rate REM-Fit as one of the best mattress companies in the UK.
Trust REM-Fit for mattress reviews you can believe in, from real UK customers. Sleep better, live better - with REM-Fit.
Award Winning Hybrid Mattresses
Vom Unternehmen geschrieben

Kontaktinformationen
Vereinigtes Königreich
- sales@rem-fit.co.uk
- shop.rem-fit.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Best mattress
This is the best mattress you could get at a bargain price for what it offers. This is very comfortable firm and soft at the same time my back pain faded away. No silly spring noisy mattress any more. Fast delivery. I would recommend 100%
Mattress removal debacle
Had a new mattress delivered today, but the delivery crew knew nothing about removing the old mattress!! We paid for removal and, naively, believed that the they would take the old mattress...
Email sent and rem-fit, presumably using AI, answers in seconds, but there's no evidence that a human is actually working the issue.
And, ofc, rem-fit doesn't accept phone calls. Their 0800 number answers with "There's no one available to take your call" and immediately disconnects the call.
The clock is ticking before we return the mattress.

Antwort von REM-Fit
Rem-Fit the Best-Fit!
Simple website to navigate, offering impressive selection of mattresses for all tastes and requirements. Thoroughly recommended!
Simple order competetive pricing…
Simple order competetive pricing comfortable mattress
⭐⭐⭐⭐⭐ Great resolution from REM-Fit
I originally had an issue after accidentally ordering the wrong mattress size through Wowcher, and there was some confusion around the exchange and the information I had initially been given.
After further communication, REM-Fit reviewed the situation again and agreed to make an exception and exchange my Super King mattress for a King size completely free of charge.
They are also arranging for the British Heart Foundation to collect the original mattress so that, where possible, it can be donated rather than going to waste.
I really appreciate Amy and the REM-Fit team taking the time to reconsider the situation and come up with a solution that I’m very happy with.
Customer service is ultimately about how a company deals with a problem when something goes wrong, and REM-Fit have turned my experience around. Thank you.
Be careful with the "Sleep Trial" – Test mattresses in person before buying
If you are buying a mattress for back pain or spinal support, please be cautious. I purchased the REM-Fit 4000 Orthopaedic Mattress, but the actual firmness level was far from what was advertised and did not give the necessary corrective support.
Online mattress companies use 100-to-200-day sleep trials as a major selling point, but this is largely a marketing gimmick. In reality, if the product is not right for your back and you have to coordinate a return, the mixed messages and administrative back-and-forth can inflict severe personal and mental distress. It completely disrupted our schedule and living space.
I will give credit to the company for eventually resolving our case honorably with a full refund and goodwill gestures after a senior manager intervened. But the journey to get there was unnecessarily complicated.
Do not rely on online claims for orthopaedic support—go to a physical shop and test the firmness in person first.

Antwort von REM-Fit
Excellent company
Brilliant communication from start to finish, excellent product and amazing service.
Really comfortable mattress at an…
Really comfortable mattress at an affordable price! Ordering was a straightforward process, from start to finish. No issues with delivery. Thank you!
Best mattress I've ever slept on
The description of the product was accurate. A 7.5 firmness deep mattress, with a memory foam top layer, provided perfect support for my back ( I'm 76) and a comfortable cosiness mattress feel. Delivery and instructions for unpacking the bed all helpful and efficient too
The pillows have been a blessing
The pillows have been a blessing, removing my neck nd shoulder pain in a couple of weeks. Worth every penny.
REM-Fit for purpose!
Really pleased with my REM-Fit 1000 hybrid mattress. It’s very comfortable, supportive and I’ve been sleeping well on it. It feels good quality and I’m happy with my purchase. I’d definitely recommend it to anyone looking for a comfortable new mattress.
Great experience from ordering to…
Great experience from ordering to delivery. Great staff delivery guys fantastic.
Perfect comfort and support
The order process was slick, quick and easy. We already had a mattress from Rem-Fit so know the comfort and support we could expect. And we weren't disappointed!
The new mattress arrived on time, perfectly packaged and ready to unroll. The comfort and support, once again, was perfect for us:firm not hard.
With the experience of 2 mattresses from Rem-Fit, I would wholeheartedly recommend them.
Had a problem and Rem-fit fixed it
I've been emailing to get my mattress returned because it's not for me as it's too firm and as i have hip surgery penciled in the next few weeks and also having neuropathy the mattress caused pains and needles in my legs and arms. Rem-fit got back to me and offered either 2 different mattresses or a full refund before the full 30 day ned in period because of my condition which was really helpful. Thanks to Amy for her help too.

Antwort von REM-Fit
Would highly recommend REM-Fit
Would highly recommend REM-Fit. Very easy to order, with good choice and prices. Once ordered I was kept informed of progress and able to book a delivery day of my choice, and room of my choice on the day. Have been very happy with the mattress since. The hip pain I had been experiencing with my previous mattress has gone, so fingers crossed this continues
We were lucky to try the mattress at a friends house!
We stayed at a friend’s house a while back and had one of the best nights of sleep we've had in years. When it came time to replace our own mattress—which wasn't super old, just not that comfortable—we immediately reached out to ask what brand they were using. They told us about REM-Fit, and so we decided to go with them, albeit a slightly different mattress. We haven't been disappointed so far (three weeks in)! It's lived up to the hype and transformed our sleep.
No more pain in the morning
Who knew a new mattress could make all the difference. I am 64 years old and a carer, so lots of moving and handling has left its mark on my lower back. One night on my new REM mattress and experienced no pain or stiffness on getting out of bed during the night and in the morning. Amazing. The delivery guys were so helpful too.
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