This company has high quality products and reasonable shipping times. I only had a problem with my order one time in years and the customer service took care of it immediately. Top notch company.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
There was a small issue with a continuous cut on clearance fabric. They called and emailed to find out my preference! Most places would have just shipped as ordered especially since it was on clearanc... Mehr ansehen
Sewingpartsonline has always gone above and beyond in my dealings with them. Prompt service, helpful FREE advice, and more besides. Can't say enough about how much I love this store!
I am so glad a fellow quilter told me about this website when we were at a quilt retreat a few weeks ago. I have made a couple big purchases and their customer service is top notch! They offer quick r... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 5 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent follow up
I love sewing parts online
I love sewing parts online. I have shopped for the past year with them and have never had one issue. Thanks for the love and care you put into every order. Customer service is awesome as well. They give prompt answers with great advice and concern. I recommend them to all my sewing friends!
Love the videos on quilt blocks
Love the videos on quilt blocks. Saw the one on the Wonky Log Cabin, and made a baby quilt. So cute!
Excelect Customer Care
I have ordered from this company multiple times and I have always received great products. Today I spoke with Darnisha regarding an acrylic template for my sewing cabinet. I did not know what the make was as it is aver 30 years old. I bought a new sewing machine and needed a new template. Darnisha reached out to the manufacturer to find the best fit and the make of my cabinet. They found it and we were able to place the order. I couldn't ask for any better service than this. Thank you Darnisha!
The quality of the furniture I bought…
The quality of the furniture I bought is amazing. The shipping was pretty quick and the customer service was exceptional!
I didn't have to wait long for a reply…
I didn't have to wait long for a reply to my email. Amanda was very helpful and provided excellent customer service. I can't wait to receive my products!
Missing order list and no customer service
First, let me say I don't do bad reviews. I reached out to companies to resolve the issue. However, sewing parts online is a company with bad customer service.
Don't expect sewing parts online to handle a missing shipment between them and the post office in a timely fashion. They did not offer to resend the order nor did they refund my money. I had to insist they file the claim with usps because they wanted me to do it. After filing the claim, I am now suppose to wait another 7 to 10 days for processing the claim. Note my order was placed on 4/18/26 and it is now 5/11/26 and I still am having to wait an additional 7 to 10 days to find out next steps. They did not hesitate to charge my credit card for the order on 4/18. Most retailers in my experience will immediately resend the order or refund your money. Very disappointed in customer service.
Very unhappy customer in Georgia.
P.s. I did my due diligence and went to
Post office to confirm there was no package. The only thing that they received was the invoice, the rest of the package is unknown.
Service and Selection
I love their selection and their service. They are quick and helpful, and explain things very well.
Excellent customer service
I reached out to customer service regarding an order I had just placed. Their response time was almost immediate and my issue was completely resolved favorably. Truly excellent customer service.
Positive experience
Authentic sewing machine feet for my Pfaff. Quick delivery time. Protective packaging. Very happy with Sewing Parts Online.
Great Customer Service and anything you…
Great Customer Service and anything you need for your sewing needs and repair.
I ordered a replacement part
I ordered a replacement part, that did not work correctly. I contacted customer service for assistance. Their response was the same day with tips on how to fix the problem or an option to return the part and get a new one. The tips were wonderful and I was able to get the replacement part working perfectly. Great company! Superior customer support!
Chat folks’ responses help beginner…
Chat folks’ responses help beginner quilters like me feel confident in my choices. Lots of help w comparisons.
I had to return some duplicates and…
I had to return some duplicates and they gave me all the information I needed. Great help, awesome store!
Cancelling an order
The response to my request was immediate. No questions asked. Perfect solution.
I have purchased items from Sewing…
I have purchased items from Sewing Parts Online for several years now. I find their items are well-made and their prices are competitive. Customer Service is great too!
This company responded quickly to a problem concerning color of fabric bought.
This company responded quickly to a problem concerning color of fabric I ordered. They did their best to fix the problem and when no resolution was found, I was given a refund. I found them honest and caring and quick in dealing with the problem!
I highly recommend Sewingpartsonline!
Best online Sewing shop ever!We love to shop locally but it’s hard…
We love to shop locally but it’s hard to find a matching acrylic table for a specific serger. We had questions. The folks at sewing parts.com had pictures and answered all those questions and assured us that we could return it if it wasn’t & exact fit. The information and selection of everything to do with sewing is incredible and talking with them is like talking to a friend. Our order was shipped the same day. To sum up they are fast, friendly, and have everything we could ask for.
High quality and arrived punctually.
High quality and arrived punctually.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








