The customer service received and post on product feedback helps. Quality of the products are amazing and colors are just strong! Received so many compliments and also gifted some tshirts and these we... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
sorry but you sizing is way out. I ordered a xl hoodie it was unwearable (twice the size of an xl I already I returned it and just received my large hoodie it's far to big. but I'm not returning... Mehr ansehen
Top quality tee shirts,sweatshirts and hoodies. The slogans are great. Uplifting for yourself and others who see your tees etc. Keep up your fantastic products. Feel they will be making an impact on o... Mehr ansehen
I've brought several hoodies and t-shirts from Selfawear, and always been completely happy with my purchase, and understanding of how long it took to get (usually within 1-2 weeks) My latest order,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Selfawear, we believe in living with intention. Our mission is to create inspiring apparel and merchandise that spark acts of kindness, positivity, and self-reflection, igniting an optimistic mindset in our community to leave a lasting impact on the world. Unlike traditional clothing, Selfawear serves a deeper purpose. We understand that the way we think shapes our world around us, and we know you do too. That’s why we’ve consciously created products that you will not only love to wear but that also resonate with your true core. By wearing Selfawear, you're not just choosing a piece of clothing; you're joining a movement of kindness and positive transformation. Our community of changemakers uplifts others and encourages acts of kindness, transforming your outfit of the day into a statement of self-expression. Whatever and wherever the day brings you, you are wearing your true self, making space for heartfelt conversations and connections.
Kontaktinformationen
Australien
- support@selfawear.com.au
- selfawear.com.au
3.4
Akzeptabel
220 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Same experience as everyone else
Same experience as everyone else. Ordered weeks ago. No delivery, no tracking information and no response to my emails. Too bad about my Christmas gift!
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Patrick,
We’re really sorry for the delay and the lack of communication around your order, especially knowing it was intended as a Christmas gift.
You’re right that waiting without tracking updates or responses is frustrating, and we acknowledge that during this period our dispatch timelines and support response times fell short of what customers should expect.
We’ve shared a transparent update on our website outlining current delays, response times, and how we’re working through outstanding orders, which can be viewed here:
https://selfawear.com.au/pages/a-transparent-update-on-orders-support
Every order is being actively reviewed and will be fulfilled or resolved. We’re genuinely sorry for the experience you’ve had and appreciate you taking the time to leave your feedback.
— The Selfawear Team
T shirts did eventually arrive and fit perfectly
AVOID! Like many others, I placed my order weeks ago (21st November) and I'm still waiting for my shirts to arrive.
It was an Xmas themed t-shirt for my wife and it took several emails to get a response from them regarding the delay. Received an email basically saying everything and nothing and that 'we'll get to your order at some point.'
Wife is not happy with the delays and now I'm in the dog house!
Whilst you're waiting for what seems like an interminable amount of time, you get bombarded with marketing emails!
I understand you're busy and it's Black Friday/Festive season but at least give people some warning about the delays.
Website said shipping takes 4-10 days and this was obviously never going to happen.
Update: I've increased my rating to 3 stars - I appreciate them taking the time to reply to me. The shirts did recently arrive and they fit perfectly. If you can improve your shipping times during peak periods then I'm happy to order again.
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Gaz,
Thank you for sharing your experience. We’re genuinely sorry for the delay and the position this put you in, especially given the order was intended as a Christmas gift.
You’re absolutely right that the delivery expectations shown at the time of purchase were not met, and we understand how frustrating it is to wait weeks for an order while receiving limited clarity. We also acknowledge that continuing to receive marketing emails during this time added to that frustration and should have been handled better.
During the Black Friday and early December period, a surge in orders combined with operational delays impacted both dispatch timelines and our ability to respond as promptly as we should have. That doesn’t change the impact it had on your experience, and we take responsibility for the lack of clear warning and communication around delays.
We’ve since shared a transparent update on our website outlining current delays, response times, and what customers can expect as we work through outstanding orders:
https://selfawear.com.au/pages/a-transparent-update-on-orders-support
We’re sorry that this experience didn’t reflect the standards we aim to provide, and we appreciate you taking the time to leave your feedback, it’s helping inform changes to how we manage peak periods moving forward.
— The Selfawear Team
Like others... still waiting....
Like others, still waiting well past their stated dispatch & delivery timeframes for 4 shirts we wanted for functions ahead of Christmas. Despite clearly not being able to fulfil the orders they already had they still pushed the marketing emails hard. Incredibly disappointing lack of ethics for a company that sells themselves as ethical & caring. I'm sure the items will arrive eventually and be fine (before Christmas would be nice!), but the deceptive behaviour has completely ruined this purchase experience.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi there,
Thank you for taking the time to share your experience. We’re genuinely sorry for the frustration this caused, particularly given the importance of having these items in time for planned events ahead of Christmas.
We acknowledge that during this period our communication and capacity did not align as they should have, and we understand how continuing to see marketing while orders and enquiries were delayed understandably felt disappointing and misleading. That gap between expectation and reality is something we take responsibility for.
During late November and early December, a significant surge in demand combined with operational delays impacted both dispatch timelines and our ability to respond promptly. While this explains what happened, it doesn’t diminish the impact it had on your experience.
We’ve shared a transparent update on our website outlining current delays, response times, and how we’re working through outstanding orders, which can be viewed here:
https://selfawear.com.au/pages/a-transparent-update-on-orders-support
We regret that this experience did not reflect the values we aim to uphold, and your feedback is being used internally to improve how we manage peak periods, communicate expectations, and align marketing with fulfilment capacity moving forward.
Thank you again for sharing your feedback.
— The Selfawear Team
I'm also still waiting after ordering…
I'm also still waiting after ordering on the 19th of November. I wouldn't order from this company. They are a huge scam. I have reported to scam watch as I just keep getting generic emails. No Abn and phone number goes no where. So disappointing
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Sara,
We’re really sorry for the frustration and disappointment you’ve experienced while waiting for your order.
We want to be clear that we are a legitimate Australian-owned business, and we fully understand how the lack of timely, personalised responses during this period made things feel otherwise. The generic updates you received were part of our effort to acknowledge messages while working through a much larger-than-expected backlog, but we recognise that this did not feel sufficient or reassuring.
During late November and early December, a significant surge in orders and support enquiries impacted both dispatch timelines and response times, and we accept responsibility for that experience.
We’ve shared a transparent update on our website outlining current delays, response times, and what customers can expect as we work through outstanding orders:
https://selfawear.com.au/pages/a-transparent-update-on-orders-support
Every order is being reviewed and will be fulfilled or resolved. We’re genuinely sorry that this process caused so much frustration, and we appreciate you taking the time to share your feedback.
— The Selfawear Team
Sent me wrong size and expect me to pay for a refund
Order took forever, customer service is horrendous and then because I left a comment on socials because someone was asking about shipping times and I said don’t bother I was blocked, now order finally arrives and they have printed it on the wrong size garment. To follow their returns system online and they expect me to pay a processing fee of $10 and shipping the item back for their error/faulty product. Tried emailing them but doubt anyone will actually respond.
Edit to add they did respond with the usual sorry to hear your not happy email please send us photos and measurements as we will need to confirm first that there is an error in size. Have done that and now have to wait for them to agree that they have sent rubbish. Interestingly enough upon taking all the measurements the garment they sent doesn’t even match their size charts at all. A full size too big in the chest and a full size and a half too small in the length. No idea what rubbish size they call what they sent but it’s very much not what was ordered.
Edit to add I ordered at the very beginning of November before the sales and rush would have started and only received the order over a month later the 6th of December. If that’s anything to go by those that are complaining from orders from mid-late November chances are you aren’t getting them pre-Christmas so I’d start thinking about a plan B.
Would give zero stars, which is a shame because the quality of material is better than other companies but the company can’t function so it’s still not worth the effort.
Another update - trustpilot sent me this email “You’ve written a review for Selfawear, and they’ve asked for more details to better understand your experience.
If you provide some extra information within 3 days, it’ll help them recognize your experience and respond.
Add review details
If we don’t hear from you, the company may not be able to recognize your review as genuine.”
The company is well aware that my order was genuine, that they owe me a full refund and seem to be more concerned pretending that their reviews aren’t honest than doing the right thing. Have provided them with all the information for my refund to be processed and I’ve had to email them again because still no response on it being processed…I suspect by now they owe a fair few refunds…. Saga Continues!
Will be reporting to consumer protection. It doesn’t take this long to acknowledge and process a refund for an item you sent that wasn’t as advertised when all of the correct information has been sent to them and any legitimate business would have sorted it out by now. Trustpilot needs to make sure all reviews are visible to warn others.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Amy,
Thank you for taking the time to detail your experience. We’re genuinely sorry for the frustration this situation has caused, particularly given the length of time involved and the issues you’ve described with sizing and communication.
To be clear, if an item is confirmed to be incorrect or faulty, we do not expect customers to bear the cost of our error. When sizing discrepancies are raised, we ask for measurements and photos so we can verify the issue accurately and resolve it correctly. We understand how frustrating that process can feel, especially after a long wait.
We acknowledge that response times during this period were slower than they should have been, and that delays in resolving refunds or exchanges added to the frustration. That’s not the experience we want for any customer, regardless of when they ordered.
Regarding Trustpilot, when additional details are requested, it’s a platform requirement so we can correctly identify and respond to the specific order, it isn’t intended to dismiss or invalidate genuine experiences.
We appreciate you acknowledging the quality of the product itself, and we regret that operational and communication issues overshadowed that. Your feedback has been noted and is being used to address sizing quality control, support workflows, and escalation handling moving forward.
We understand your disappointment and are sorry that this process has taken longer than it should have.
— The Selfawear Team
Extremely terrible service - no communication, no delivery within paid time
Extremely terrible service and communication. I order 23/11 and it says 4-8 days delivery. I purposely ordered Christmas shirts for Christmas events which 2/3 of have passed. I have 5 other items and my attempts to make contact go unanswered. They bombard you with marketing constantly but can’t reply, send tracking or deliver your item. Appalling. Reply please or better still, send my order.
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Tracey,
We’re really sorry for the experience you’ve had, particularly given the time-sensitive nature of your order and the lack of communication you received while waiting.
You’re right that the delivery expectations shown at the time of purchase did not reflect what ultimately occurred, and we understand how upsetting it is to miss events you specifically ordered these items for. The absence of timely replies while you were trying to get clarity only added to that frustration, and we take responsibility for that.
During late November and early December, a surge in orders combined with operational delays significantly impacted both dispatch timelines and our ability to respond as quickly as we should have. That doesn’t excuse the experience you had, but it does explain why things fell short.
We’ve shared a transparent update on our website outlining current delays, response times, and what customers can expect as we work through outstanding orders:
https://selfawear.com.au/pages/a-transparent-update-on-orders-support
Please know that every order is being actively reviewed and will be fulfilled or resolved. We’re genuinely sorry that this process has caused so much frustration, and we appreciate you taking the time to leave your feedback.
— The Selfawear Team
A company with no moral compass
I have bought multiple items from this company in the past. I knew their postage was slow. So this time when I ordered stickers on November 2nd I emailed them 3 times to ask they be sent straight away as they were for a mirror for my nephews birthday. I got no reply. Eventually I heard from them via instagram messenger. They sent the item on Nov 17th and told me I'd get it by Nov 28th. Its now December 6th. I paid for priority postage which their policy says 4-8 business days. They have taken no responsibility. I asked to be funded. I've been told they are unable to refund once an order has been dispatched. They use a postage company called Aramax. Charge Australia Post fees to their clients and pocket the rest. Then do not take responsibility for packages they've sent using this postage service their company has chosen. I bought from this company believing they were trying to make the world a better place. They've shown me they are after a quick $ and don't value their human experience. Go elsewhere. Find an authentic company that values their messaging.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Stacey,
Thank you for taking the time to share your experience. We’re genuinely sorry for the frustration and disappointment this situation caused, especially given the personal importance of the order.
We acknowledge that communication during this period fell short, and that waiting for responses, particularly after reaching out multiple times, was not acceptable. That’s on us.
To clarify for transparency: we are an Australian-owned business, and while we use a range of fulfilment and courier partners (including Aramex) depending on order type and destination, we do not profit from postage fees. However, we recognise that the experience you had with delivery delays and the handling of your request did not meet expectations, regardless of the carrier involved.
During late November and early December, a significant surge in orders combined with operational delays impacted both dispatch timelines and response times, and we understand how this compounded frustration, especially when you were relying on priority postage and clear updates.
We take feedback like this seriously, particularly when it comes from returning customers who trusted our values and messaging. While we regret that this experience damaged that trust, it is being used internally to drive changes in how we manage communication, fulfilment, and peak-period expectations moving forward.
Thank you again for sharing your experience.
— The Selfawear Team
Tote bag that holds everything.
The tote bag is surprisingly strong. I use it for groceries and uni books. The design gets noticed a lot.
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Tamara,
Thank you so much for your kind words! We’re really glad to hear the tote has been holding up well and getting noticed, that’s exactly what we love to hear.
We truly appreciate you taking the time to leave a review and for supporting Selfawear.
— The Selfawear Team
Cap Better than expected
Added a cap to my order without thinking much. It turned out to be one of the best caps I've owned. Keeps its shape perfectly.
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Eloida,
Thank you so much for sharing this! We love hearing that the cap exceeded expectations! It’s great to know it’s holding its shape and becoming a favourite. We really appreciate you taking the time to leave a review 🤍
— The Selfawear Team
Disappointed, poor order delivery and communication
I purchased several shirts on 17th November, intending to wear for this years xmas parties and some for gifts. I recieved an email update 8 days after my order saying they were overwhelmed with orders and print to order, so my order is delayed, send shipping information to be sent as soon as order ships.
We are now 18 days since purchase and have heard nothing more about my order, no shipping details.
During this time I have recieved marketing emails almost every day trying to encourage further purchases. The site says 4-8 business day express shipping (Once the order has been dispatched from HQ). It doesn't warn you that it can take weeks for them to dispatch. Dissapointed with this experience from an Australian business.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Lisa,
Thank you for sharing your experience. We’re genuinely sorry for the delay and the lack of clear communication around your order.
You’re absolutely right that our dispatch timeframes were not communicated clearly enough during this period, and we understand how frustrating it is to wait without updates, particularly when items were intended for Christmas events and gifts. We also recognise that receiving marketing emails during this time likely added to the frustration.
During the high-volume period in late November and early December, our fulfilment and support processes fell short of the standards we aim to provide, and we take responsibility for that.
We’ve shared a transparent update on our website outlining current delays, response times, and what customers can expect moving forward, which can be viewed here:
https://selfawear.com.au/pages/a-transparent-update-on-orders-support
We appreciate you choosing to support an Australian business and regret that this experience didn’t reflect what you expected from us. Your feedback has been noted and is helping guide improvements to how we communicate delivery expectations and manage peak periods moving forward.
Thank you again for taking the time to leave your review.
— The Selfawear Team
Disappointed
I ordered two tshirts for Christmas three weeks ago - and have received no reply to emails, and messsenger requesting an update. Hopefully I’ll have them for Christmas next year! I definitely won’t be ordering from this company again.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Kate
We’re really sorry for the experience you’ve had, we completely understand how frustrating this is, especially when you’ve reached out and haven’t heard back yet.
We’re currently dealing with a significant backlog of orders and customer enquiries following Black Friday and early December. This isn’t because messages are being ignored, but because our team has been overwhelmed during this period while prioritising order fulfilment.
We want to reassure you that every order will be fulfilled or refunded, and every customer will be responded to. It’s taking longer than it should, and we take full responsibility for that.
We’ve shared a transparent update on our website outlining what’s happening and what to expect, which you can view here:
👉 https://selfawear.com.au/pages/a-transparent-update-on-orders-support
Thank you for taking the time to leave your feedback, we’re genuinely sorry for the stress this has caused and are actively working through this.
The Selfawear Team
Classic tee that fits true
Was nervous about sizing but the classic tee was spot on. It didn't shrink in the wash either. Thinking about trying the V-neck style too.
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Margaret,
Thanks so much for your feedback! We’re really glad to hear the classic tee fit spot on and held up well after washing, that’s exactly what we aim for. If you do try the V-neck, we’d love to hear what you think too 😊
— The Selfawear Team
Waiting on a Christmas t shirt
Waiting on a Christmas t shirt, will be Easter by the time if/when it arrives. No response to my emails. They are still heavily advertising yet can’t meet their order demands. Do not recommend ordering from them.
Update: I have now received a refund that I requested through PayPal. Only order if not in a hurry to receive your item.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Jackie,
Thank you for taking the time to update your review.
We’re genuinely sorry for the delay and the lack of communication you experienced, especially around a Christmas order. That frustration is completely understandable, and we acknowledge that during this period our response times and fulfilment fell short of expectations.
We’re glad the refund has now been processed, and we appreciate you sharing your honest feedback. We’re actively making changes to improve communication, capacity, and clarity around delivery expectations so this situation doesn’t repeat.
Thank you again for your patience and for raising your concerns.
— The Selfawear Team
Terrible service
Like many others who have posted here, I too have been disappointed at the lack of customer service. I ordered a Christmas t shirt in November 15th. After many emails, only some of which I received a generic reply, I was finally told to expect my order dispatched “around mid December”. Goodness knows when it will arrive. Also I paid full price for what is now a heavily discounted item.
Update: I received my Ibis t shirt yesterday 17/12/25, ordered 15/11/25. Nice fabric, nice design. Measurements off: it’s much bigger than I thought it should be. Won’t be using selfawear again due to the extensive wait time and poor customer communication.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Eileen,
Thank you for taking the time to share such detailed feedback. We’re genuinely sorry for the long wait and the lack of clear communication you experienced.
You’re absolutely right to expect better updates and more accurate timeframes, and we acknowledge that during this period our communication fell short of what it should have been. We also understand how frustrating it is to purchase an item at full price and later see it discounted while still waiting for delivery.
We’re glad to hear the fabric and design met expectations, but we’re sorry that the sizing wasn’t right for you. Feedback like this is important to us and is being shared internally as we work to improve both our sizing consistency and customer experience.
We appreciate you choosing to support an Australian business and regret that this experience didn’t reflect the standards we aim to uphold.
Thank you again for your honesty.
— The Selfawear Team
Still waiting on an order
Ordered almost 3 weeks ago and have had no updates - looking at the reviews this seems to be the standard!
It's far exceeded the "peak processing times" and I've had no response to my queries to date.
So disappointed after choosing this company to support Australian.
Oh look - a day after leaving a review I've suddenly received some shipping information!
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Kate,
Thank you for sharing your experience. We understand why this has felt frustrating, especially after waiting so long without updates.
We want to clarify that orders are being processed and dispatched in the order they were received, and shipping notifications are generated automatically once an order leaves our facility. The timing of your dispatch following your review is coincidental, but we acknowledge that the lack of communication beforehand understandably made it feel otherwise.
We fully accept that our response times during this period have not met expectations, and we’re sorry for the frustration this caused, particularly for customers who chose to support an Australian business.
We’ve shared a transparent update on our website outlining the current delays, response times, and next steps, which can be viewed here:
https://selfawear.com.au/pages/a-transparent-update-on-orders-support
Thank you for your patience, and we hope your order arrives safely.
— The Selfawear Team
SCAM
Unfortunately, I am in the same position as many others who have ordered from “Selfaware”. I ordered 2 tops & I am still waiting for delivery. Every time I email them, I get no response. It’s been nearly 4 weeks. Might as well kiss my money goodbye. I am so disappointed.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Tanya,
Every Selfawear tee is printed here in Australia once the order comes through. We do this so we only make what people genuinely want, which reduces waste and keeps our quality consistent. During the November rush, printing and dispatch times stretched out longer than they should have, and that meant some customers waited longer for updates too.
Your order is not forgotten. If you share your order number with us, we’ll check exactly where it is in the process and keep supporting you by email so you feel informed from here.
We appreciate the people who choose our brand, and we’re committed to making sure your experience reflects the care and kindness behind what we do.
Thank you for being a valued part of the Selfawear Community.
Non delivery & non responsive
I ordered 3 weeks ago & apart from more ads have had no replies to my emails asking for an update. Would not recommend this company 😡
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Kim,
You deserve clear information and genuine care from us. Our shirts are printed here in Australia once they are ordered, and the recent rush slowed both production and our inbox more than expected. We have been increasing support hours and checking delayed orders individually to make sure every customer is looked after properly.
I have checked your order and can confirm it has now been delivered. If you need anything at all, we will continue to support you via email and make sure you feel fully taken care of.
Thank you for being a valued part of the Selfawear Community.
Finally arrived 12/12/25
I ordered on 13th November 2025 I have sent many emails with No Response. I am now aware other people have had the same experience. I am still waiting for my 3 Tshirts. I constantly get their marketing emails but so far no reply.
I did get a reply at last. I think it was a further week and at last got my TShirts which I love.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Jacqui,
We never want any customer left feeling unheard. We print every T shirt to order here in Australia and November brought a surge that extended production times. This does not change the fact that you deserve clear communication, and we are strengthening our systems so customers receive timely updates.
I have checked your parcel and it is scheduled to be delivered between the 10th and the 11th of December. We will continue to support you via email and make sure you are fully taken care of.
Thank you for being a valued part of the Selfawear Community.
Failure to deliver
I can't comment on the quality of the product as my order hasn't been filled. I have emailed them and received general responses but this doesn't seem to make any difference - the product still isn't sent. I did check the reviews before ordering and no-one mentioned this but now there are a lot of reviews saying their order hasn't been filled so this may be a new thing. They will have to fix it though if they want people to order from them.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Elaine,
Our pieces are created on demand here in Australia, and the recent volume of orders has slowed production more than we anticipated. We have been working closely to clear outstanding orders and strengthen our communication so customers feel more supported throughout the process.
I have checked your order and can confirm it has been delivered today. If you need anything further, our team will continue to assist you via email and make sure you feel fully taken care of.
Thank you for being a valued part of the Selfawear Community.
This is my 2nd post about this company…
This is my 2nd post about this company who claim to Australian and above board. Received from Google the other day that someone had tried to authorise a device from the country this clothing actually comes from….thieving it sounds like as well. Block your accounts from overseas rorters is my suggestion.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Selfawear
Hi Miriam,
We’re sorry that this situation has caused concern, and we understand why delays and lack of communication can understandably lead to mistrust.
We want to clarify a few important points clearly and calmly. Selfawear is an Australian-owned business. Orders are placed through our Australian website and processed through secure, industry-standard payment platforms. At no point do we access or store customer banking or Google account credentials.
Notifications from Google about overseas login attempts are unrelated to placing an order with us and typically occur due to separate account security issues, not from retailers accessing customer data.
That said, we fully acknowledge that our communication delays during this period have not met expectations, and we take responsibility for that. We’ve shared a transparent update on our website explaining the delays, current response times, and what customers can expect moving forward:
https://selfawear.com.au/pages/a-transparent-update-on-orders-support
Every order will be fulfilled or refunded, and every customer enquiry will be responded to as we work through the backlog.
We appreciate you sharing your concerns and are genuinely sorry for the stress this experience has caused.
- The Selfawear Team
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Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.