Pure Grounding Bewertungen 85

TrustScore 2.5 von 5

2.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

This grounding sheet has made a massive difference to our quality of sleep! Customer satisfaction is high on Pure Grounding’s list of priorities and that is noticeable. My only complaint is that the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Purchased a large & single size grounding sheet. Large one does NOT fit a king bed. After several nights saw absolutely zero benefit to my pain whatsoever. Tried to return but unlike GROUNDWEL... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This company can improve by being honest with their customers and learn what customer service actually means. Not a one stop shop to take your money, provide you with a faulty product, then never be... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I did finally receive the Continuity Tester on 12th September 2025 - Yayyyy! I expected it to take some time living in the UK. But, I did not expect a nil response to 7 emails asking Pure Groundi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

At Pure Grounding, we are dedicated to reconnecting individuals with the Earth's natural energies to promote health and well-being. In today's modern world, we spend most of our time indoors, disconnected from the Earth's surface. This disconnection has been linked to increased stress, poor sleep, and chronic pain. That's where PureGrounding comes in. Our products are designed to bring the healing benefits of grounding into your daily life—helping you feel more energised, restored, and in sync with nature.


Kontaktinformationen

2.6

Mangelhaft

TrustScore 2.5 von 5

85 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 44 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Makes a massive difference to sleep quality

This grounding sheet has made a massive difference to our quality of sleep! Customer satisfaction is high on Pure Grounding’s list of priorities and that is noticeable. My only complaint is that the double bed sheet is too big for our deep mattress, so it’s hard to keep nice and tight ( I loathe laying on creases).
It’s easy to wash, though if you have to tumble dry it, you need to do so on a low heat setting.

29. Mai 2026
Bewertung ohne vorherige Einladung
Pure Grounding-Logo

Antwort von Pure Grounding

Hi Carol,

Thank you so much for sharing this with us. It really means a lot. 💚

We’re so happy to hear your grounding sheet has made such a beautiful difference to your sleep quality. Better sleep can change so much, and it’s wonderful to know it’s been helping you.

We also really appreciate your honest feedback about the double size fit on a deep mattress. That’s helpful for our team to know.

The PureGrounding Team 🌿

Bewertet mit 5 von 5 Sternen

This therapy sheet has been a Godsend!

This sheet has been a God send. I had much pain due to an accident. The list of broken bones alone were longer than my arm. 40+ surgeries. 21 years of opiates. Got off all that and tried the sheet. It took two months of every day of at least 8 hours of bare skin on the sheet. My pain has significantly improved. I don't take any pain relievers and I feel better than I did with all that medicine!!The arthritis is greatly relieved from all those breaks. I am 69 years old and feel better than I have in 27 years. It was a gradual change of relief. I thought I was losing my mind. You cannot believe what this has done for me! My Dad as well has experienced relief. His back and knees are less painful. This is real! God given therapy. I could go on and on about it. I have told everyone I know about what it has done for me. I was on heavy doses of major opiates. Morphine, Oxycontin and Fentanyl for years. You have no idea what this has done for me. You have to give it time. It wasn't over night. It was gradual. Total of 2 months and I was a new person:) From literally head to tip of toe bone injury. Neck and back. Every bone in both feet was broken, crushed and some bones missing. It has been a little over a year. I use it every night and take when I travel . The best part is that it doesn't use electricity even though you plug it in. Let me do a commercial for you, LOL . Truly has been amazing and I thank God for this sheet. As far as I am concerned all elderly should have one. I think every one could benefit from time on this sheet. I getting one for my elderly dog:)!This is no joke real medicine. I saw a bit of negative comments on the site so I had to write. I would love to talk to these people. It flipping works for arthritis I had a ton from the broken bones. It's helped several areas of my body. This is no joke.

25. Mai 2025
Bewertung ohne vorherige Einladung
Pure Grounding-Logo

Antwort von Pure Grounding

Hi there,

Wow, thank you so much for sharing such a powerful story with us.

We’re truly grateful to hear how much your grounding sheet has supported you over time, and that your dad has felt a difference too. It’s so lovely that it’s become part of your nightly routine and even travels with you.

Your reminder to give grounding time is so helpful for others who are just starting out.

The PureGrounding Team 🌿

Bewertet mit 3 von 5 Sternen

Results not guaranteed.

Purchased one of their queen/king sheets to try out thinking that their advertised 30 day money back guarantee was a good deal if the product didn’t work as advertised. Unfortunately I didn’t read the actual wording.
The 30 day guarantee ‘if you’re not satisfied with the product’ only applies if the sheet is in original condition/packaging and is unused! Unused!
How can I be satisfied with a product if I can’t use it in order to claim the guarantee of my money back?!
The logic doesn’t work. The sheet doesn’t work. Now I’m stuck with a $149.00 lemon and no way to recover the money I paid.
If you’re looking for a grounding sheet, look elsewhere.
Also, another fun fact. The trustpilot review score on their website is false as this page clearly shows. Rated higher than 4 on their website. This page shows a different metric altogether.
ACCC should be looking here I think.
Robert Wieland
Update: 14/05/26
Pure grounding have provided a refund acknowledging that the wording of their 30 Guarantee can be interpreted as something other than a ‘returns policy’.
They have been good to respond and resolve the issue.
I’ve updated the review ‘Star’ from 1 Star to 3 based on their response to my feedback.
As for the sheet, the experience hasn’t changed as I’m not feeling any benefit. It may work for others however it hasn’t worked for me.

4. Mai 2026
Bewertung ohne vorherige Einladung
Pure Grounding-Logo

Antwort von Pure Grounding

Hi Robert,

I’m really sorry it’s felt like this has been misleading and frustrating for you. That’s not the experience we want anyone to have when trying our products.

We understand how that wording can feel confusing when expectations are different. We appreciate you taking the time to share that feedback, as it highlights where we need to communicate this more clearly.

That said, it shouldn’t feel like you’re left stuck with something that doesn’t meet your expectations, and we take that seriously.

If you’re open to it, please reach out to us at support@puregrounding.com.au with your order details so we can review your case properly and see how we can help you further.

We’d really like the chance to work through this with you.

— The Pure Grounding Team

Bewertet mit 1 von 5 Sternen

Complete waste of money it's no better…

Complete waste of money it's no better than any ordinary sheet except for the price absolutely NO USE

5. April 2026
Bewertung ohne vorherige Einladung
Pure Grounding-Logo

Antwort von Pure Grounding

Hi Marie,

I’m really sorry it’s felt like a complete waste for you. That’s not the experience we want anyone to have after trying one of our products.

Grounding works by creating a connection between your body and the earth’s natural electrical charge through conductive materials in the sheet. Some people notice changes in things like sleep, tension, or overall comfort over time, while for others it can feel much more subtle or not noticeable at all.

That said, it shouldn’t feel like you’ve spent money on something that isn’t right for you, and we take that seriously.

If you’re open to it, please reach out to us at contact@puregrounding.com.au
so we can look into your order and help you with the next steps,

We’d really like the chance to resolve this properly for you.

— The Pure Grounding Team

Bewertet mit 5 von 5 Sternen

Communication is key

Well after an investigation by pure grounding it was a technical fault that my emails were not reaching them.
Since the follow up from them in the investigations they have fully refunded me and sent opologies!!
This was sorted very quickly and I am pleased.

1. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Would give less than 1 star if I could!

Worst experience bought the queen king. It is so skinny I can’t even lay on it. It’s uncomfortable. The adapter was broken when it arrived. A new adapter was sent which the tracking was from China. Wish I had bought elsewhere as I wanted a king fitted sheet which I purchased before from another company. Did ask for a refund but that was ignored.

24. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Don't but it!

Doesn't work and 30 day try...it's a joke! 30 days to send it back in original package and not used. 🤔

5. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No intention for customer service…

This company can improve by being honest with their customers and learn what customer service actually means. Not a one stop shop to take your money, provide you with a faulty product, then never be available to resolve the issues. You'll believe it the first couple of times but months down the line and you're still receiving " we'll be with you in 48 hours". Not true. Another scam I believe.
Sorry, because on the surface they have a great product idea, sound marketing & appeal to health lovers everywhere. So sad that all the promises fail to materialise!

22. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely love my queen grounding…

Absolutely love my queen grounding sheet and pillow case,
Never slept so well in my life, well not since I was a teenager, people say they don’t work but I think it depends on the person to be honest and this product has worked straight away for me from day 1 , no sleepless nights no stress and no waking up groggy and also my whole body has been feeling better
So me personally I highly recommend these items, if they don’t work straight away give them time and believe in it as grounding isn’t just about having the sheet and pillow case or the mat you have to psychologically believe in it too
Happy grounding people

3. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Didn't Understand It at First

When I first got the grounding sheet, I didn't fully understand how it worked. The agent pointed me to a video on the website and it made so much more sense. I kept using it and now I wouldn't go without it.

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My Mum loves it too

I originally bought the pillowcase for myself, but ended up getting one for Mum too. She's in her 70s and said it's helped with her sleep. We both didn't feel much at first, but now it's just part of our bedtime routine.

30. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Shift Work Recovery Tool

As a nurse doing night shifts, my sleep schedule's always been a mess. I started using the grounding mat during my breaks and at home in the morning. After two weeks, I noticed I was falling asleep faster, even with the sun up.

14. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

False and misleading. Poor customer service

Purchased what I thought was a "sheet" and received a strip of cloth. I was waking several times a night to re-tuck it in as it bunched under me. Tried to exercise my 90 day guarantee but of course, it must be returned unused for the guarantee to be allowed. No help from the provider at all except to draw my attention to the "unused" condition and that measurements are around somewhere on the site. Such a shame because grounding works but with scammers/false advertisers like these it gives the rest a bad name.

13. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Waste of money.

Bought the mat been using it for 12 months and absolutely does nothing at all. Went away for a week and was in the same pain as when using the Mat. Save your money and not buy it.

17. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst customer service!

This product did not work for me.
Seems like a cheap plastic mat!!
They have the Worst customer service!! .
An nightmare to deal with and try to get your refund back!

2. Oktober 2025
Bewertung ohne vorherige Einladung
Pure Grounding-Logo

Antwort von Pure Grounding

Hi Sarah,

We need to clarify a few points for accuracy. The grounding mat included in your Starter Kit is not plastic. It is made from a medical grade conductive material with woven silver fibre, which is the component that enables grounding when connected to a grounded outlet. We publish our material specifications on our website for transparency.

We also provide extensive educational materials such as videos,faqs and research page to help customers understand what grounding is, how it works in the body, and what to expect when using the products. Grounding does not always produce an immediate sensation. For many people, changes in sleep quality, recovery, or nervous system regulation appear gradually with consistent use. This is why we ensure customers have clear guidance and support during the setup and trial period.

Your return was accepted and your refund was processed after the product was received and checked by the warehouse. If your bank has not displayed it yet, our team can provide the reference details so they can locate it.

We take our customer experience seriously, and we are already reviewing how communication timing in your case can be improved. Your feedback has been noted and is being actioned.

We stand by the quality, materials, and science behind our products, and we will continue to support customers with clear education and guidance.

Warm regards,
The Pure Grounding Team

Bewertet mit 1 von 5 Sternen

I purchased the grounding mat and…

I purchased the grounding mat and grounding pillow case from Pure Grounding
I informed them within a month that it doesn’t work
Kai and Marie replied on different occasions that it sometimes take time to work
It’s been several weeks, the items are faulty. It doesn’t work.
I’ve emailed the company several times. I don’t want a refund but a replacement. They said that warranty is over a month, so no replacement for the faulty products. The items are very expensive . I’ve lost a lot of money for a faulty product. They don’t care about the customer. Don’t trust this company. Bad customer service. The customer is not the purpose of their business, but an interruption. That’s so sad

20. September 2025
Bewertung ohne vorherige Einladung
Pure Grounding-Logo

Antwort von Pure Grounding

Hi Pamela,

We’re genuinely sorry to hear you feel disappointed, and we appreciate you taking the time to share your experience.

Our team has been in regular contact with you since your first message in September, and we’ve done our best to provide clear guidance and support throughout. Grounding is a natural process that can take time to notice results, as explained in our videos and setup guides. We’ve also confirmed that the items you received were not found to be faulty upon inspection, and that our warranty covers manufacturing defects only, not variations in individual results.

While we always want every customer to be satisfied, we must apply our warranty and returns policy consistently to ensure fairness and quality standards for everyone. These terms are available on our website and explained prior to purchase.

We do value your feedback, and it’s disappointing to know this experience hasn’t met your expectations. If there’s anything further we can assist with regarding setup or use, our support team remains available at contact@puregrounding.com.au
.

Warm regards,
The Pure Grounding Team

Bewertet mit 1 von 5 Sternen

I received my grounding bedsheet it’s…

I received my grounding bedsheet it’s almost 3 weeks and have seen no change have been trying to contact them but absolutely no response, I am very disappointed with this product, and no one will get back to me. What a waste of my money and time. They are very quick to respond to positive feedback but not to negative feedback or even reply.
I purchased 2 of these grounding bedsheets and my friend was the one to have ordered.

7. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

At Last - the item in question has arrived!!

I did finally receive the Continuity Tester on 12th September 2025 - Yayyyy! I expected it to take some time living in the UK.
But, I did not expect a nil response to 7 emails asking Pure Grounding if the item had been dispatched!?
No response at all.
However, I have received plenty of emails to my email address almost daily (since placing my order and subscribing) offering their products and discounts???
Very disappointed in their Customer Services, Customer Service!

12. September 2025
Bewertung ohne vorherige Einladung
Pure Grounding-Logo

Antwort von Pure Grounding

Hi Beryl,

We’re glad to hear your Continuity Tester arrived safely on 12 September. We’d like to clarify that your order confirmation was sent the same day your order was placed, and we replied to your email on 15 August. Since then, we haven’t received any further emails from you on our support system, so we’re sorry if it seemed like we weren’t responding.

We always want our customers to feel supported, and we’ll keep looking into this with Trustpilot to ensure our records are accurate.

Thank you,
The Pure Grounding Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr