ResumeHelp Bewertungen 4'833

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Tatiana Diaz made my experience GREAT!!! She is an ASSET!!! She’s patient and sweet she knows her job. Thank you again Tatiana Diaz I think you’re Awesome!!! Sonia Petitt

Bewertet mit 4 von 5 Sternen

Everything was almost perfect. All previous calls were handled well until I tried to cancel.... I got the position. I got the run around from David who told me he couldn't find any account. So no help... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It helped me a great deal to build my resume and cover letter at a fair price—unlike other places I've tried that charge as if you already had a job.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I called the number to try to figure out how to cancel my resumee. The lady on the phone wanted my personal information. My birthdate my age. I told her I was not comfortable giving her my personal in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebenslauf-Schreibservice

Vom Unternehmen geschrieben

The easiest way to create a professional resume. Choose your favorite resume style. Insert pre-written examples. Download and print your new resume.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

4833 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I have successfully submitted a great…

I have successfully submitted a great resume

5. Juli 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

Thank you for your kind words. We're thrilled to hear that you had a positive experience submitting your resume. We appreciate your feedback and are committed to providing a seamless experience for all our users.

Bewertet mit 5 von 5 Sternen

Customer Support Agent saved the day.

I reached out to ResumeHelp Customer Support because I was angry that my bank card was charged for a service I didn't get. I was ready to cancel my subscription. The Agent that attended to me was patient and understanding. My account was then placed on a subscription amount over 88% lower than the initial amount. This made me happy. Thank you.

20. August 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We appreciate you taking the time to share your experience. We're glad that our customer support team was able to assist you in resolving the matter. We strive to provide excellent customer service and are committed to ensuring our customers have a positive experience.

Bewertet mit 5 von 5 Sternen

Mr Rafael Castillo was a very…

Mr Rafael Castillo was a very professional representative!

17. August 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We're delighted to hear that you had a positive experience with Rafael Castillo. We appreciate your kind words and will share your feedback with him.

Bewertet mit 5 von 5 Sternen

Very friendly amazing service

Very friendly amazing service! I cannot afford the $35 / month and got a deal I couldn’t refuse to keep the amazing service!!! I am going to recommend this to everyone!!

15. August 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We appreciate your kind words and are thrilled to hear about your positive experience with our service. We're glad you were able to find a deal that works for you and that you're happy with the service. We strive to provide exceptional customer service and are committed to making sure our customers are satisfied. Thank you for your recommendation!

Bewertet mit 5 von 5 Sternen

Carlos was very helpful and kind

Carlos was very helpful and kind. Thank you so much.

15. August 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and we're happy to know that Carlos was able to assist you.

Bewertet mit 5 von 5 Sternen

The Employee CARLOS GALDAMEZ from…

The Employee CARLOS GALDAMEZ from customer service did a excellent job assisting me, very attentive and helpful 5 stars just because off him!

8. August 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We are thrilled to hear that you had such a positive experience with Carlos. We appreciate your kind words and are glad that Carlos was able to provide you with the assistance you needed. We strive to provide excellent customer service, and we are proud to have employees like Carlos who embody our commitment to customer satisfaction.

Bewertet mit 5 von 5 Sternen

Great

Great, efficient service from the team today.

6. August 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We're so glad you had a positive experience with our team. We appreciate your feedback and will continue to strive for excellence in customer service.

Bewertet mit 1 von 5 Sternen

scam website!!

scam website, sign up for free trail then they start taking money from you account.

2. August 2024
Bewertung ohne vorherige Einladung
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We are genuinely sorry for any confusion. We want to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Bewertet mit 1 von 5 Sternen

Does not working

1. August 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

Thank you for your feedback. We're sorry to hear that you're experiencing issues. Please provide more details about the problem so our customer support team can assist you promptly. We're here to help and ensure everything works smoothly for you.

Bewertet mit 5 von 5 Sternen

Worker was able to quickly answer my…

Worker was able to quickly answer my questions and identify exactly what I needed

1. August 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We appreciate your kind words and are thrilled you had a positive experience. We strive to provide excellent customer service and are glad that our worker was able to assist you effectively.

Bewertet mit 5 von 5 Sternen

Juan did a great job

Juan did a great job, found me a deal to stay with your service.

Hopefully the man can get the bonuses, at least be on goal on KPIs

Must to change the survey system, there is people that actually answer the survey on the same day.

26. Juli 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

Thank you for your kind words about Juan and for sharing your feedback. We are happy to hear that Juan was able to find you a great deal. We appreciate your suggestion about the survey system and will take it into consideration.

Bewertet mit 1 von 5 Sternen

Very poor customer service

Very poor customer service.
Paid for one time help they start charging me monthly 34.99 without my consent. Tried to contact for my money they not replying or refunding. Do not use this resumehelp you will end up paying more once they have your credit card number.

22. Juli 2024
Bewertung ohne vorherige Einladung
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.

We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.

Bewertet mit 1 von 5 Sternen

Terrible

Did not allow me to cancel membership over the phone. Money hungry

7. Juli 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

We are sorry to hear about your experience trying to cancel your membership over the phone. We want to inform you that your subscription has been successfully canceled.

We apologize for any inconvenience this may have caused and assure you that we take your feedback seriously. Our goal is to continually improve our service and provide a more satisfactory customer experience.

Thank you for your patience and understanding. Please do not hesitate to contact us if you have any further questions or need additional assistance.

Bewertet mit 2 von 5 Sternen

Problem with unsubscribing

Its very hard to unsubscribe

2. Juli 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

We understand your frustration with the unsubscription process. We appreciate you bringing this to our attention and will look into making it more user-friendly.

Bewertet mit 4 von 5 Sternen

The representative were very helpful…

The representative were very helpful and polite.

27. Juni 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

Thank you for your kind feedback! We're delighted to hear that our representatives were very helpful and polite in assisting you. Providing excellent customer service is our priority, and we're glad to have met your expectations.

If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

Bewertet mit 4 von 5 Sternen

Easy to use

Easy to use. I love that one gets to have bullet-point recommendations based on the job role.

Customer service (live chat) is also great and fast

16. Juni 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

We are thankful for the amazing feedback you have given us!

Bewertet mit 5 von 5 Sternen
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr