ResumeHelp Bewertungen 4'833

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Tatiana Diaz made my experience GREAT!!! She is an ASSET!!! She’s patient and sweet she knows her job. Thank you again Tatiana Diaz I think you’re Awesome!!! Sonia Petitt

Bewertet mit 4 von 5 Sternen

Everything was almost perfect. All previous calls were handled well until I tried to cancel.... I got the position. I got the run around from David who told me he couldn't find any account. So no help... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It helped me a great deal to build my resume and cover letter at a fair price—unlike other places I've tried that charge as if you already had a job.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I called the number to try to figure out how to cancel my resumee. The lady on the phone wanted my personal information. My birthdate my age. I told her I was not comfortable giving her my personal in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebenslauf-Schreibservice

Vom Unternehmen geschrieben

The easiest way to create a professional resume. Choose your favorite resume style. Insert pre-written examples. Download and print your new resume.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

4833 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

An extremly pleased customer.

Dear RESUMEHELP,
My name is Glynis Wilkes, and I am very pleased with experience with ResumeHelp as my issue was listened to and dealt with immediately with a doubt. I love the fact that the agent was very understanding in the fact that she explained step by step how resumehelp will go about the issue to bring the best results to me as a customer. The agent also asked if I would like to try another payment plan, which I had no intensions of doing but because the agent gave 100% customer service, I was impressed by the service and was indeed pleased.
I am greatful for the agent assistance in this matter.
Keep up the great work!
Glynis.

13. Juni 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

Thank you very much for sharing your positive experience with ResumeHelp. We are delighted to hear that you are pleased with the service you received. It is wonderful to know that our agent addressed your issue promptly and with great understanding, explaining each step thoroughly to ensure you were well-informed throughout the process.

We are also pleased that the agent's dedication to providing 100% customer service left a lasting impression on you, even encouraging you to consider another payment plan. Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible.

We appreciate your recognition of our efforts and your encouragement. If you need any further assistance, please do not hesitate to reach out.

Thank you once again for your feedback and support.

Bewertet mit 1 von 5 Sternen

I was billed for more than what I payed for!!

I bought a one time resume and have been billed 2 more times for a lot more money than I payed for my one time resume! Be careful!

27. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von ResumeHelp

Hello!

We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.

We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.

Bewertet mit 1 von 5 Sternen

They will not refund you the trial fee…

They will not refund you the trial fee if you ask for a refund and they will not stop billing you . Resume help is a scam, don’t use them, unless you want to be billed without permission forever .

They contacted me and still have not refunded me , this company is a big fraud

30. April 2024
Bewertung ohne vorherige Einladung
ResumeHelp-Logo

Antwort von ResumeHelp

Hi!

We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.

Regarding our 14-day trial period, it automatically transitions to our monthly access subscription unless you decide to cancel. We make every effort to communicate this information clearly to prevent confusion before and after subscribing, including in the welcome email sent upon purchase.

We've reviewed your account and can confirm that no further charges were performed from ResumeHelp.com other than the trial charge. The renewal attempt for the monthly subscription charge attempt was not completed. No further attempts were made towards your Credit Card.

Bewertet mit 5 von 5 Sternen

Carlos Galdamez was very friendly and…

Carlos Galdamez was very friendly and patient with me, my subscription is cancelled as per my request.

14. Mai 2024
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Antwort von ResumeHelp

Hi,

We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!

Bewertet mit 5 von 5 Sternen

Great experience with ResumeHelp

The young gentleman I spoke with was most pleasant, polite, courteous, and, understanding. I was very grateful for his choice of options that were more tuned to my budget. He sounded like he was definitely on my side. Thank ResumeHelp for your wonderful, enthusiastic team. Keep up the great job 👍👍👏

9. Mai 2024
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Antwort von ResumeHelp

Hi,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Bewertet mit 5 von 5 Sternen

I was unhappy initially that i was…

I was unhappy initially that i was billed subsequently without my knowledge or authorization

However, i was quite thrilled by the prompt response i received from your live agents i chatted with. I was impressed by the almost instant follow up emails notifying me about the actions that were being taken to address my complaint. It was simply an excellent customer service experience for me

8. Mai 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!

Bewertet mit 5 von 5 Sternen

Mary

Mary, was great with helping me add my new email address. She and a previous person named Daniel were wonderful. Those two people help make your company look fabulous.

2. Mai 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Bewertet mit 5 von 5 Sternen

She made me feel happy and gave me…

She made me feel happy and gave me options on joe resume.com can keep helping me without canceling my subscription and was very professional at what she does.

19. April 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Bewertet mit 5 von 5 Sternen

Claudia was very helpful

Claudia was very helpful. I was calling to cancel and she was knowledgeable enough to educate me and I decided to continue with your services.

23. April 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!

Bewertet mit 5 von 5 Sternen

Brilliant

Great to help do your resume

22. April 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

Thank you so much! We appreciate the positive review!

Bewertet mit 1 von 5 Sternen

Could not access the resume

Could not retrieve the file after payment.

19. April 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi!

We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.

We found your account and sent you an email with a copy of your resume. You will be able to download it from the email to your device. We want to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed.

Bewertet mit 2 von 5 Sternen

Less options for templates also for key…

Less options for templates also for key points

17. April 2024
ResumeHelp-Logo

Antwort von ResumeHelp

Hi,

We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.

Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr